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Boardwalk Ferrari

Plano, TX

Overview
Employees
Reviews
Vehicles
5.0
1,493 Reviews
Boardwalk Ferrari is committed to the Ferrari performance legacy. With a championship Ferrari Challenge team, rallies, concours shows and lifestyle events, Boardwalk provides its clients with Ferrari ownership experiences that are second to none. As a member of Boardwalk Auto Group, we cultivate a focus on top-flight performance. It's the driving force behind every nameplate we represent, every car we maintain, and every customer we have the privilege to serve. Performance. It's what we do.
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6300 International Pkwy

Plano, TX

75093

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Showing 1,493 reviews

July 03, 2023

Diagnostic work was slow. Should have contacted Maserati much sooner. In the end it worked out. More

by Grbrown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
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Jul 10, 2023 -

Boardwalk Ferrari responded

Thank you for sharing your honest feedback. We apologize for the delay and will work to improve in this area. If there is anything else we can do for you, please reach out. Best, Steve Fordham - Service Manager - (972) 447-5223

July 01, 2023

Alex and Enver are great - have worked with them on many deals and they never disappoint. Easy and fast process. More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bieniek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Boardwalk Ferrari responded

Joe, thank you for the positive review! We're so glad that Alex and Enver could provide you with another great experience at Boardwalk Ferrari. We appreciate your continued support and look forward to working with you again in the future. Have a fantastic day!

June 29, 2023

The best experience I have had. Great customer service, super friendly people and great communication. 5 stars all they way around. Thank you More

by chadi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Boardwalk Ferrari responded

Thank you for the kind words, Chadi! We're delighted to hear that you had a fantastic experience with our team at Boardwalk Ferrari. Your satisfaction is our top priority, and we appreciate your support. Drive safely, and have a great day!

June 28, 2023

Professional and friendly service. Service performed quickly and correctly. Provided a Maserati loaner car. Provided direct status updates More

by edwardeves
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Boardwalk Ferrari responded

Thank you for the review, Edward! We are so glad to hear that you had a successful service experience working with the Boardwalk Ferrari team. Drive safely, and we hope to see you back again down the road!

June 26, 2023

Excellent communication. Chris was fantastic to work with. All phases of this repair session were clearly and courteously communicated. I’ve driven about 40 miles since my F8 More

by Alpine.valley.ranch
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Boardwalk Ferrari responded

Thank you for the review! We are thrilled to hear that Chris delivered such a successful service experience. Drive safely, and we hope to see you back again at Boardwalk Ferrari!

June 20, 2023

Paul Frey and Mindy Collins - Eager to please, deliver on promises, exceptional customer service. From start to finish, my car's annual service was handled wonderfully. Paul helped me with some transportatio More

by Drewcati
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mindy Collins
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Jun 20, 2023 -

Boardwalk Ferrari responded

Thanks for the fantastic review! We're so glad to hear that Paul, Mindy, Joaquin, and Steve provided exceptional customer service to you and your friend. We appreciate your business and look forward to seeing you again for another wonderful vehicle service at Boardwalk Ferrari!

June 17, 2023

I purchased my second Ferrari 488 Pista from Boardwalk Ferrari. Enver my long time sales rep assisted me through out the entire process. These guys make the sales so easy and smooth it's not hard to kee More

by SebasRides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stuckey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Boardwalk Ferrari responded

We're so glad to hear that you had such a positive experience purchasing your second Ferrari 488 Pista from Boardwalk Ferrari! We'll be sure to pass along your kind words to Enver and the rest of our team. Thank you for choosing us as your trusted dealership, and we look forward to serving you again in the future. Have a fantastic day!

June 17, 2023

Always exceeds my expectations! Chris consistently delivers amazing knowledge, attention to detail, professionalism and patience. Thank you Chris, Steve, all the technicians and sup More

by wmitchell21
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Boardwalk Ferrari responded

Thank you for the fantastic review! We're so glad that Chris and our team at Boardwalk Ferrari consistently exceed your expectations. We appreciate your kind words and look forward to providing you with exceptional service in the future. Drive safely! - The Boardwalk Ferrari Team

June 16, 2023

Communication was horrible. It took 8 weeks and no one would update us on the status More

by Doug.glaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2023 -

Boardwalk Ferrari responded

Doug, we’re sorry that you feel this way after we worked hard for 2 months to fix the damage to your vehicle. We have over 45 documented updates through this same time period. Our service advisor provided you his personal cell number to contact him at any time as well. We performed a one hour drive cycle at no cost to you, and delivered your Maserati back to your home, full of fuel, and freshly detailed, at no cost to you. Please reach out to me personally, any time that we may be of service to you. Thank you, Steve Fordham - Service Manager - (972) 447-5223

June 15, 2023

Absolutely perfect service on my Maserati from Chris. He not only redeemed my faith in the dealership but he expertly handled a bad situation at Enterprise Rent-A-Car. Chris, THANKS! You once again pr More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Boardwalk Ferrari responded

It means a lot to us, Tim, to hear about your five-star service experience with Chris for your Maserati at Boardwalk Ferrari. We're glad he was able to handle the situation at Enterprise Rent-A-Car and provide you with an amazing experience. Your support is greatly appreciated! Safe travels in your Maserati!

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