Boardwalk Ferrari
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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An exceptional experience overall! I recently brought my vintage Ferrari to Boardwalk for a complete detail service. I not only received extremely high quality detailing work, but high I recently brought my vintage Ferrari to Boardwalk for a complete detail service. I not only received extremely high quality detailing work, but high quality customer service as well. Many owners of a black car know how hard it is to make it look perfect, and Boardwalk Ferrari nailed it! More
Sales person review Jeff and Paul both have been an integral part of a very pleasant experience at Boardwalk. Both are knowledgable, friendly and informative, and make th Jeff and Paul both have been an integral part of a very pleasant experience at Boardwalk. Both are knowledgable, friendly and informative, and make the overall interaction a very pleasant one. I would certainly look upon Jeff for my upcoming purchase without any hesitation. More
Exemplary, Immensely Positive Experience My interaction with Phil was exemplary. In our first conversation, he told me that his job was to help me navigate to what I wanted, which I initiall My interaction with Phil was exemplary. In our first conversation, he told me that his job was to help me navigate to what I wanted, which I initially thought was ridiculous, because I thought I knew what I wanted. Turns out I didn't. Phil very patiently explained the financial element of owning a Ferrari and why there were influencing factors well beyond the initial price of the car. He carefully went through the differences between buying new, buying used, and what factors had an impact on each of the models. It has to be a discussion he's had countless times, but he explained to me very patiently so I could understand it. I've only been close to a Ferrari once, I've certainly never been in a room that had more than 100 of them. I was more than distracted. There was zero pressure - it wasn't unlike chatting with someone at a car show. He was consummately professional, careful, and understanding. I get the impression that most Ferrari owners have or have had multiple Ferraris and are in a much different financial position than I am. Phil immediately understood that and was respectful and careful about it. He identified that I prefer texting to phone calls and answered my questions late in the evening, on weekends, and even while he was traveling for weeks before I made a decision. Ultimately, the decision I made was best for me, and I wouldn't have got there without Phil's help. One doesn't buy a Ferrari like one would buy a different marque. The process is just different and a little surprising for a first timer. 1) Buying a used Ferrari at the dealer makes sense for a lot of reasons. They aren't limited to what's in stock and they're not dismissive - I stopped by the dealer once while Phil wasn't there and everyone was respectful, kind and helpful. 2) There are lots of financial options. 3) If you buy a certain year or newer, maintenance and a factory warranty is included. Even if you buy an older one, you can still get a warranty on it. 4) they do have some new ones in stock. It was an immensely positive experience and I and am most appreciative of Phil for helping me navigate. More
Quality and Friendly service I have been a customer of this dealership for a decade since Boardwalk auto group acquired the store and have had multiple Ferraris serviced here. Wh I have been a customer of this dealership for a decade since Boardwalk auto group acquired the store and have had multiple Ferraris serviced here. While the service has always been good, it became excellent after Steve Forman was appointed sales and service director. The staff is pleasant and helpful and greets you, remembering your name. Everyone is very knowledgeable and the service work performed competently. I trust them to the extent that I brought my <$1Million, 918 Spider to have them apply a clear bra and windshield tear off, which they did an excellent job of. I highly recommend them for your service and parts needs. More
making the Ferrari experience a reality! I bought my new Ferrari from a dealer in Connecticut, and the BF folks were awesome, especially Steve Fordham, in helping to arrange the reception and I bought my new Ferrari from a dealer in Connecticut, and the BF folks were awesome, especially Steve Fordham, in helping to arrange the reception and care of my new (to me) Ferrari. Couldn't be happier. Great communication. Great follow through. More
Exceeded all expeu My 458 Italia was recently in the service department. I'm not local to the dealership and largely communicated via email. All responses were timely an My 458 Italia was recently in the service department. I'm not local to the dealership and largely communicated via email. All responses were timely and every detail,was attended to and then some. Paul Frey was excellent and went above the call of duty to provide me and my car with excellent service. Ken Murphy was very accommodating and welcomed us and just made the experience that much better. Thank you Boardwalk Ferrari. More
Lorenzo Amaya is the Paq of Plano Very pleased. Quick to respond, very knowledgeable and service minded. Michael worked overtime and made sure the deal was done even though I was flyin Very pleased. Quick to respond, very knowledgeable and service minded. Michael worked overtime and made sure the deal was done even though I was flying and traveling do business. Both professionals. More
Great experience Very good service and attention to detail at Browadlwalk Maserati. The sales team (Lorenzo) is very professional and passionate about the brands they Very good service and attention to detail at Browadlwalk Maserati. The sales team (Lorenzo) is very professional and passionate about the brands they offer. Highly recommended! More
Last minute request fulfilled Steve and Paul went above and beyond to assist my last minute phone call requesting a service appointment. It's always a great experience dealing with Steve and Paul went above and beyond to assist my last minute phone call requesting a service appointment. It's always a great experience dealing with these guys at Boardwalk Ferrari. More
Four New Ferraris, 5 Star Review Over the past 10 years I have purchased 4 new Ferraris from Boardwalk. The organization provides a great buying experience and an excellent service e Over the past 10 years I have purchased 4 new Ferraris from Boardwalk. The organization provides a great buying experience and an excellent service experience. Nathan Dunning has been instrumental in providing a highly professional yet friendly environment to help choose the right car, the right options and provide maximum satisfaction during the ownership experience. In addition to making the sale, Nathan provides numerous opportunities to participate in Ferrari Lifestyle events. He is well versed in performance driving, invites clients to local track days and driving events and uses his wealth of sports car knowledge to make the client feel engaged in the Ferrari dream. Larry Neighbors in service gives me great confidence that all maintenance or repairs are performed in a highly professional, competent, and timely manner. Which Ferrari is my favorite? The next one, of course! And I look forward to ordering it with Nathan and maintaining it with Larry. More