Boardwalk Ferrari
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Great experience and awesome customer service Steve did an awesome job quoting the work and ensuring I was in the loop through the entire repair. Much better service than other high end shops and Steve did an awesome job quoting the work and ensuring I was in the loop through the entire repair. Much better service than other high end shops and at very reasonable rates. I will definitely be coming back for my future service needs. More
Boardwalk Repair Summary I have been a Boardwalk Ferrari customer for 2 1/2 years. In every case, their service work has been timely and exceptional. In addition to the supe I have been a Boardwalk Ferrari customer for 2 1/2 years. In every case, their service work has been timely and exceptional. In addition to the superior service they perform, I have never picked up a vehicle from a repair facility that looks better than when it was "brand new". The Boardwalk detail department is the finest I have ever seen. More
Always great customer service Great customer service as always. Paul Frey is also friendly and helpful and can be contacted via text to make it easier to check on the car. Great customer service as always. Paul Frey is also friendly and helpful and can be contacted via text to make it easier to check on the car. More
Very responsive Excellent follow up and acted with a high sense of urgency to meet my needs. They were responsive to my needs and went out of their way to accommodate Excellent follow up and acted with a high sense of urgency to meet my needs. They were responsive to my needs and went out of their way to accommodate me. More
Service Visit at Boardwalk Ferrari This was my first service visit to Boardwalk in order to have my tires swapped out from Performance to All Season for the upcoming fall and winter. I This was my first service visit to Boardwalk in order to have my tires swapped out from Performance to All Season for the upcoming fall and winter. I had the new tires dropped shipped to the dealership and arranged the service visit with Paul Frey. Paul was very helpful and friendly and after doing the initial walk around and explaining their process, he escorted me to their break / refreshment area, pointed out where the facility restrooms were and then on to the waiting area where I had access to watch TV and/or connect to the dealerships Wifi with my laptop. He came out to give me a status update on my vehicle once it was finished and checked with me to see if I wished to have it washed first. Then took me to their cashier to get finished up. Everyone at the dealership was very friendly and it was a pleasant service experience even though my vehicle was not a Ferrari or Maserati. Will be back again. More
Spectacular First Experience This is my first experience with Boardwalk Ferrari. I brought in a non-Ferrari ultra performance vehicle for assistance in alignment and balancing. Th This is my first experience with Boardwalk Ferrari. I brought in a non-Ferrari ultra performance vehicle for assistance in alignment and balancing. They were eager to assist and did so very quickly, professionally and with a high degree of precision.. I definitely recommend this dealership for servicing your vehicle. Thank you Boardwalk, Paul Frey and technicians. More
First Experience This was my first experience with Ferrari after many years with a high end competitive brand. I sought out Boardwalk based on their reputation for ser This was my first experience with Ferrari after many years with a high end competitive brand. I sought out Boardwalk based on their reputation for service and customer orientation. From my first email contact regarding a 488GTB, until delivery, the responsiveness was top notch. Jeff Enderle, my sales specialist, was able to handle all my questions and his follow up was thorough, a true delight. Also, I had the opportuntlity to meet Steve, Larry, Paul in service. After touring the service facility, I am comfortable with my decision to purchase a Ferrari and I know any needed service will be a good experience. Mike was very helpful with the clear bra application and the Expel product looks great. I enjoyed my discussion with Brian Benjamin regarding what's available from Ferrari and his insight on sports cars . More
Attention to Detail I am probably not like most the clients that go through this dealership. This is my first “exotic” and maybe it’s just par for the course at this leve I am probably not like most the clients that go through this dealership. This is my first “exotic” and maybe it’s just par for the course at this level, but the attention to detail was outstanding. I made my appointment in advance to make sure I could get a loaner and they put me in a Ghibli just like mine! They did say that you have to call early to make sure you get a loaner, because they are usually out, but if that’s all I have to do to get my baby taken care of and get wheels while she’s in the shop, I’m sold! More
New to Ferrari Purchased a used 430 and took it in for a look over. Not only did they do a complete inspection on my car, but they explained everything fully. I lef Purchased a used 430 and took it in for a look over. Not only did they do a complete inspection on my car, but they explained everything fully. I left learning so much about my car, and I can trust that I'm in good hands. Cannot wait to buy my next Ferrari at Boardwalk! More
Forums Steered me in the right direction Its hard to trust what you find on the internet, but Ferrari Chat did not fail me and neither did Steve Fordham. Car problems are the worst, but going Its hard to trust what you find on the internet, but Ferrari Chat did not fail me and neither did Steve Fordham. Car problems are the worst, but going into the shop this time was no problem. Amazing service More