Boardman Subaru
Youngstown, OH
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Duped The salesman was polite and the price negotiation was straight forward. I arrived at appointment time I had set with salesman. The negotiations were r The salesman was polite and the price negotiation was straight forward. I arrived at appointment time I had set with salesman. The negotiations were relatively quick and painless. I had to wait for the finance paper work guy and I was last customer in. I didn't want to buy gap insurance or a warranty. I must have said it a dozen times. By the time I left at 10 minutes after close. I had bought a warranty I don't need or want. I'm sure he did his job and they can pat him on the back and give him a bonus. Congratulations you duped another. More
car salesman mythbuster I met with Kevin Suchora to lease a 2018 Impreza. I had reviewed "Consumer Reports" about the leasing process and were wary about a down payment. Kevi I met with Kevin Suchora to lease a 2018 Impreza. I had reviewed "Consumer Reports" about the leasing process and were wary about a down payment. Kevin explained that it made more sense financially to put no money down and let my trade-in (very old car w/ 200K+ mileage) cover the remaining expenses and first payment. He even calculated the difference between putting $2K down would still not benefit us with the monthly cost difference for the 36-month lease period; he saved me money rather than taking it. He also suggested 15,000 miles annually, as I have a longer commute than most (40+ miles one way) and extra miles would cost me. It was an exceptionally honest sale. For the lease's financing portion, I met with Scott Riddle. He could sense I was tired after waiting a while in a packed showroom, so he quickly and efficiently reviewed the necessary documents for me. I did not have the credit agency's report they used to decide my lease, and he wisely suggested that I take a copy of it, as most car dealers use that agency's report. I was in and out in just over five minutes (by that time I was timing things). He was no-nonsense, and I was grateful. More
WRX Purchase John Pugh and his colleagues went above and beyond to locate and get me the car I wanted in a limited time frame. Negotiations were low-pressure, and John Pugh and his colleagues went above and beyond to locate and get me the car I wanted in a limited time frame. Negotiations were low-pressure, and I was happy with the transaction. More
Again.......No pressure! Our first experience brought us back! This is our first Subaru and again, Dan Roberts was wonderful. You aren't pressured in any way. We were interest Our first experience brought us back! This is our first Subaru and again, Dan Roberts was wonderful. You aren't pressured in any way. We were interested in the new Ascent. We test drove the one they had but wanted a different color. Before you know it they located one with the features we wanted, set up the deal and had someone on their way to pick-up it up. ;) Needless to say we absolutely love it. It's also nice to see that Rob Fellman, is out and about in the showroom and on the lot. You can tell he actually cares about his customers. More
All new Ascent! This is my 3rd Subaru vehicle and every experience has topped the previous. I have wanted a 3rd row vehicle since my first Subaru. When the all new as This is my 3rd Subaru vehicle and every experience has topped the previous. I have wanted a 3rd row vehicle since my first Subaru. When the all new ascents were available for ordering, Dan called me and we discussed the features I wanted and placed the order the first day. Dan kept me updated throughout the last few months of when my car was being shipped and delivered as those dates changed. Dan made it very clear that if this car was not the right fit for me once it actually arrived that there was no pressure to actually buy it. Dan, Tug and Scott all made sure that I knew all the features, was comfortable with the purchase and answered any questions I had! More
Very patient; gave us many options; always pleasant! This is our 4th Subaru! We have had excellent service and never any problems with our vehicles! The service department is very helpful and will spend This is our 4th Subaru! We have had excellent service and never any problems with our vehicles! The service department is very helpful and will spend the time to listen to our problems, if any! Marty has sold us 3 cars and he is always so helpful and friendly, never pushy! He doesn't get frustrated when we can't decide and tries to give us the best deal he can! More
Easy first time Subaru ownership. Everyone was able to answer our questions and point us in the right direction for our family. Would definitely get our next car from here. Everyone was able to answer our questions and point us in the right direction for our family. Would definitely get our next car from here. More
Simply the easiest car buying experience ever. I was unexpected and had no appointment. Showed up and within 10 minutes was driving the car and making the deal . Less than 2 hrs I was traded out I was unexpected and had no appointment. Showed up and within 10 minutes was driving the car and making the deal . Less than 2 hrs I was traded out of my vehicle and driving out the lot with my new Subaru More
bought a new car Kevin Suchora was a great salesman. We have purchased from him before and will continue to come back for future cars with Kevin. Thanks, Amy Kevin Suchora was a great salesman. We have purchased from him before and will continue to come back for future cars with Kevin. Thanks, Amy More
Great experience!! I had a great experience buying my first car here! Geno Fraticelli helped a lot! And everyone else there were very helpful! Most dealerships I went to I had a great experience buying my first car here! Geno Fraticelli helped a lot! And everyone else there were very helpful! Most dealerships I went to made me feel uncomfortable sitting there and talking but Boardman Subaru made me feel comfortable. I will definitely be back again thank you More