Boardman Subaru

friendly & knowledgeable Everyone was very friendly and knowledgable. Overall, the experience was low pressure and I found the exact car that I wanted. Plus I got to come back Everyone was very friendly and knowledgable. Overall, the experience was low pressure and I found the exact car that I wanted. Plus I got to come back a few days later to make sure I knew how to use all the technology in the car. More

Good support There was some miscommunication, but after working through it, we received good support and the staff went out of their way to ensure we were satisfie There was some miscommunication, but after working through it, we received good support and the staff went out of their way to ensure we were satisfied. More

So far so good Patient staff. Great sales experience. No wasting my time, no b.s., ok price, so-so in the finance office. Will definitely buy a car from Kevin again Patient staff. Great sales experience. No wasting my time, no b.s., ok price, so-so in the finance office. Will definitely buy a car from Kevin again as long as this one is reliable and the service department is efficient, doesn't waste my time, or try to pry more money out of me like my last dealership. Like because I'm female I'm stupid. But if you can, go into this place with a pre-authorized finance offer. What a hassle, blech. Sorry Scott. More

Love the car so far Very pleased with our experience. Geno Fraticelli was very friendly and knowledgeable. I haven’t had the Ascent long enough to rate it but love it so Very pleased with our experience. Geno Fraticelli was very friendly and knowledgeable. I haven’t had the Ascent long enough to rate it but love it so far. I originally took the extended warranty but after further thought decided to cancel it a couple days after signing. I wish the cancellation policy had been explained to me. I suggest that it be explained to customers as a policy. More

My sixth Subaru What I appreciated most was the sales team listening to my needs. I was rear ended in my previous Subaru Impreza and the car was totaled. I have alway What I appreciated most was the sales team listening to my needs. I was rear ended in my previous Subaru Impreza and the car was totaled. I have always been very happy with owning a Subaru but the dealership that I have dealt with for a decade was sold, and I wanted to find a smaller dealership that was focused on good communication and quality service. This lead me to Boardman Subaru. I worked with John Janczewski on figuring out what model best suited my needs. He was knowledgeable about the vehicle options and history of any service/mechanical issues or would get an answer to questions I had. Due to the options I wanted I had to order a car and John and Tug worked to get me the car I wanted in a reasonable time period with good communication on the timeline. Any emails or phone calls I have made to the dealership are answered promptly. Mike make the final purchasing paperwork a smooth process. More

Comfortable and easy From the moment I walked through the doors at Boardman Subaru, it was a completely different feeling than any other dealership I have walked through. From the moment I walked through the doors at Boardman Subaru, it was a completely different feeling than any other dealership I have walked through. A completely different "vibe" It was relaxing, and comfortable. "Uncle" Pete Bozanich is amazing. There was no pressure from him. We talked, he listened to me, and helped me every way he could. I would and have been recommending every I know looking for a new or used car to go to Boardman Subaru!!! you won't regret it!! When I am ready for a new car, it WILL be from Boardman Subaru! More

Experience My experience at boardman subaru was excellent. No one pressured me in to purchasing anything which was great, because that has happened before with d My experience at boardman subaru was excellent. No one pressured me in to purchasing anything which was great, because that has happened before with dealerships in the past. I would highly recommend both Joe and Jared to anyone !!! More

Great salesman, great experience Kevin met with me and determined the vehicle I wanted. Checked on when the vehicle would be made and delivered so I could come in and see it first ha Kevin met with me and determined the vehicle I wanted. Checked on when the vehicle would be made and delivered so I could come in and see it first hand. There was a hold put on the vehicle until the final price could be determined. Scheduled my meeting with finance to determine what extended services I want and its cost. Scott also explained who to contact should any warranty issues would arise. hey both made me very comfortable and well informed regarding the purchase of the 2019 Outback. More

Easy process John J. made the process of purchasing my first car very quick and easy. He also helped me get the best possible deal on my trade-in in comparison to John J. made the process of purchasing my first car very quick and easy. He also helped me get the best possible deal on my trade-in in comparison to other dealers. I recommend any service at Boardman Subaru. -Chloe More

Purchased Outback I dealt with Dan Roberts as my salesman and my finance person worked a miracle - I also met with Dina Pelly. Dan was most helpful since I had only dr I dealt with Dan Roberts as my salesman and my finance person worked a miracle - I also met with Dina Pelly. Dan was most helpful since I had only driven Kia's for nine years. I was looking for all wheel drive. He let me drive the Outback and the Forester. I was thankful to be able to try out both since I was turning in a Kia Sorento. Everyone was most helpful and cheerful - which makes doing business with you such a pleasure!! I love the fact that Dina called and encouraged me to ask more questions after having driven the car a couple weeks - that was awesome! More