Boardman Subaru
Youngstown, OH
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A friendly atmosphere with no pressure My experience was amazing from start to finish. First, I didn’t feel hassled by my salesperson. In fact, everyone was very friendly and I never felt My experience was amazing from start to finish. First, I didn’t feel hassled by my salesperson. In fact, everyone was very friendly and I never felt uncomfortable during the buying process. Second, I liked seeing the Consumer Reports evaluation of vehicles which showed Subaru to be exemplary. Finally, for my test drive, it was suggested that I drive on the freeway. That itself was a game changer. Signing lease papers seemed awfully easy too. I shopped around, but Boardman Subaru won hands down. I’m a new Subaru fan! More
Awesome people, awesome dealership! When I walked in, I was greeted with a friendly "Hello" or "Good Morning" from several staff. Even though Kevin was speaking with someone else, he le When I walked in, I was greeted with a friendly "Hello" or "Good Morning" from several staff. Even though Kevin was speaking with someone else, he let me know that he would be with me in a moment. I already knew which vehicle I wanted as I had viewed it on their website. Kevin got the vehicle ready, showed me some of the not so common features, and we went for a test drive. When we got back, Kevin started on the paperwork for me to make the purchase. Our interactions throughout the visit was extremely light and jovial. At no time did I feel pressured to buy. The Gentlemen who helped me with the financing (I can't remember his name) was VERY thorough with his explanation of legal jargon, and very easygoing. I actually had fun purchasing a vehicle. Boardman Subaru is THE place to purchase a Certified Subaru. Friendly, Kind, Attentive, Knowledgeable, Caring staff. I drove over an hour to get there coming from Pittsburgh, and it was worth the trip. I would definitely do it again...when I'm ready for another vehicle. More
Another great experience This is our families fourth vehicle either leased or purchased through Subaru of Boardman within the last three years. Dan Bond has made for such a ha This is our families fourth vehicle either leased or purchased through Subaru of Boardman within the last three years. Dan Bond has made for such a hassle free car buying/leasing experience which is one reason we continue to come back. The other is the quality and safety of a Subaru. Driving during the winter months has been so much less worrisome. I am now a Subaru owner for life. More
Marty Malone Salesman Our 5th Suburu from this dealership we. Go back for the professional staff and the clean dealership always have had an easy friendly experience when Our 5th Suburu from this dealership we. Go back for the professional staff and the clean dealership always have had an easy friendly experience when purchasing a vehicle the sales staff are very knowledgeable highly recommend them at Boardman Suburu More
Purchase of a new Subaru John was the perfect salesman, there was never any pressure and he gave us all the time we needed to make a decision. Although there were no vehicles John was the perfect salesman, there was never any pressure and he gave us all the time we needed to make a decision. Although there were no vehicles available, he got us one in a short period of time. Concerning the price, he was fair and up-front and there was no need for crazy haggling. We love the car and when we need another vehicle we will come back to John. Thanks for a great experience. More
Fantastic Experience We had been looking for a family car and Subaru has always been one of our favorite brands. We met with Kevin Suchora who was so patient as we decided We had been looking for a family car and Subaru has always been one of our favorite brands. We met with Kevin Suchora who was so patient as we decided between 4 different cars. We were able to test drive each one and really get a good feel for our favorite. He let us take our time and even gave us quotes about monthly payment for 3 that we were going back and forth between. Kevin made the car buying process seem so effortless and even fun. We ended up choosing a Subaru Outback. After we signed he took the time to go over all the features of the car including the eyesight which was so helpful. We seriously can’t say enough good things about Kevin. He is a down to earth guy who tells it like it is. He doesn’t pressure you into buying and let’s you take as much time as you need to find the car of your dreams. He is also extremely knowledgeable about Subaru and was able to answer all our questions. A few days after we had the car he followed up with us to ask how we were doing and how we enjoyed the car :) Our only advice would be to schedule an appointment with him- he is in such high demand because of his quality work so making an appointment is the best way to make sure you get enough time with him! Kevin will be our go to guy and we will be recommending him to everyone we know looking for a new or used Subaru!!! More
Out of State Vehicle Purchase We traveled from PA to OH for a great deal on a used 2018 F-150. Jared was our sales associate and was excellent to work with. He was very personabl We traveled from PA to OH for a great deal on a used 2018 F-150. Jared was our sales associate and was excellent to work with. He was very personable and great with entertaining our son while I filled out paperwork. They were very accommodating while we were there waiting for financing and the vehicle to be quickly detailed. The truck was a recent trade in (within a week) so the detailing was sub par but the vehicle was in the condition promised before we made the 2 1/2 hour drive. We had some trouble with the out of state title though. I was told that they handle out of state vehicle purchases all the time but I feel the issue was because it was a truck and needed the class weight sticker. It was almost a month after purchase when I got a form mailed to me that I had to take my truck to an official weigh station to verify the unladen weight and get a mechanic to sign off on the vin. I feel this is a paper that should have been filled out before we left with the truck and caused me a day of running around and extra expense to get this filled out. The vehicle was unmodified and only a year old so i'm unsure why the paper even needed filled out as all local dealerships we called seemed very confused by it. I mailed it back and it was then almost another month before my license plate was sent to me. The temporary tag was almost expired and very worn out before we were set up in PA. I wish that part of the process would have gone smoother but for the purchase price it still made it worth all the hassle. More
First time Subaru shopping This was a first time at a Subaru dealership. We test drove the Crosstrek and Forester. Both rode great. We ended up getting the Forester. We love the This was a first time at a Subaru dealership. We test drove the Crosstrek and Forester. Both rode great. We ended up getting the Forester. We love the car! Though there is a lot of technology to get used to, we are learning. There was no pressure from the salesman(Pete B) and he was great throughout the whole process. Everyone there was great. I would recommend this dealership to others. More
Another Great Experience My experience here was nothing shot of AWESOME!! Dan Roberts is a truly professional Representative, and always takes the time to treat each and every My experience here was nothing shot of AWESOME!! Dan Roberts is a truly professional Representative, and always takes the time to treat each and every customer like they are his ONLY customer. The products (vehicles) essentially sell themselves with the amazing ratings year-after-year, but Dan puts it all together in a comfortable process from when you enter the door until when you drive away with your new vehicle!! More
Great experiance You guys did a great job no pressure I filled out the online application and had a response the next day I went over with the internet salesman what I You guys did a great job no pressure I filled out the online application and had a response the next day I went over with the internet salesman what I was interested in and within a few hours he called back and said everything looked good when did i want to come and check out my Escape after arriving at the dealership we where met with Dan Bond as our salesman and he did a wonderful job explaining everything to me he meet with the finance team and they worked out a great deal for me. Thanks guys John Crawford More