Boardman Subaru
Youngstown, OH
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This was our second Subaru purchase from Kevin Guthrie and we’ll never go anywhere else. Great service and great attention to detail. Relaxing low pressure atmosphere. and we’ll never go anywhere else. Great service and great attention to detail. Relaxing low pressure atmosphere. More
It was truly a great experience. Dave and Scott were true professionals and made the experience great. We really enjoy the two new Subaru’s. They both helped tremendously. true professionals and made the experience great. We really enjoy the two new Subaru’s. They both helped tremendously. More
It was a pleasure doing business with John at Boardman Subaru. They really do go the extra mile. I drove an 1.5 hours out of my way to purchase my Subaru from them. My local dealership did not want to mo Subaru. They really do go the extra mile. I drove an 1.5 hours out of my way to purchase my Subaru from them. My local dealership did not want to move on the price of the vehicle I was looking at but Boardman Subaru had the vehicle much cheaper and they we wonderful to work with from finding me a better loan rate then the manufacture. They got my vehicle set the way I wanted it and the transaction was painless. Thank you again John for making this deal happen!!! I will be back in the future. Sincerely, Brian E More
Great car, great price, great service! We went back to see our salesman because he did such a good job for us on our previous Subaru lease. We got exactly what we wanted at a fair price. We went back to see our salesman because he did such a good job for us on our previous Subaru lease. We got exactly what we wanted at a fair price. Thanks! More
Purchase of 2020 Subaru Outback Limited XT When we pulled into the dealership around 4:45PM Friday, December 6th, 2019, our salesman, David Kuszaj was there to meet us right away. He showed us When we pulled into the dealership around 4:45PM Friday, December 6th, 2019, our salesman, David Kuszaj was there to meet us right away. He showed us the car outside the showroom window all detailed and ready for us. The new lease paperwork was all ready for us by the time we arrived. After meeting with the finance person, David took the initiative to sign us up for the Subaru Starlink program that we had on our previous leased 2017 Subaru Outback that we turned in that same evening for the new 2020 Subaru Outback Limited XT. After getting us set up on the Subaru Starlink account for both my wife and I to use on the new Outback, David then sat with my wife and I in the new car, and went over in great detail all the features and cool tech gadgets on the new Outback, especially on the tablet-size display. I was very impressed at how fast the process was. Only took about 1.5 hours from start to finish considering how busy they were at the dealership. We ran into some problems with the car that Sunday where the battery died. After calling Subaru Roadside Assistance and with their help jumping the battery that Sunday, my wife drove the car back to the dealership that Monday December 9th. Dave was made aware of the situation and took the initiative then to order a new battery for the car. Wife drove the car home that same day. However, the car was not able to start due to a dead battery again this past Friday 12/13. This time, Dave was able to get someone from the dealership to drive up a loaner car to my wife that Saturday morning 12/14 which we greatly appreciated. I realize the car issues are not David's fault and I can't blame him for it. I am happy that he was able to make it convenient to have someone drive the loaner car up to our house that is an hour away from the dealership and drive our 2020 Subaru Outback to the dealership to continue to troubleshoot the issues for such a new car. Then, today, Tuesday, 12/17/19, the dealership sent Dina Wells from Boardman Subaru to our house to bring up the fixed new Outback and return the loaner car. She assisted my wife with going over the technical features and apps on the large display screen more in detail. Despite the issues with the new car, I am very pleased with the customer service experience overall. David and his team went out of their way to make sure my wife and I were taken care of and ensured the leasing process was a pleasant experience. More
My First Subaru My experience with Boardman Subaru was amazing. Salesman, David Kuszaj and Finance, Scott Riddle went over and above to meet our needs. They made th My experience with Boardman Subaru was amazing. Salesman, David Kuszaj and Finance, Scott Riddle went over and above to meet our needs. They made this buying experience a one of kind. These gentleman were extremely professional but yet so personable. I can’t give enough praise to each of them. Mr. Fellman you are extremely blessed to have such a wonderful staff. Most importantly, I love my new Forester. What a quality made vehicle !!!!! Looking forward to seeing your staff in the future. More
We had such a great experience with Jon Pugh at Ron Fellman’s Subaru. The dealership was so nice and definitely cater to the customers! We were buying from out of state and they took care of EVERYTHING Fellman’s Subaru. The dealership was so nice and definitely cater to the customers! We were buying from out of state and they took care of EVERYTHING in regards to registration etc. They’re customer waiting area was immaculately kept and supplies the customer with everything the customer would need to be comfortable. They even have a kids play area. Would buy from then again in a heartbeat and will recommend to family and friends without question! More
Great people, great deals. The salesman Anthony was very kind and considerate. He was not real pushy like personnel at some other dealerships. They gave a us a great deal on a The salesman Anthony was very kind and considerate. He was not real pushy like personnel at some other dealerships. They gave a us a great deal on a new Subaru Ascent. Everyone involved in the deal from the salesmen. To the owner expressed their gratitude for our business. More
I had a very positive experience when buying my 2020 Suburu Outback! Kevin Suchora was simply great! The car is a joy to drive. 😊 Thank you all!! Suburu Outback! Kevin Suchora was simply great! The car is a joy to drive. 😊 Thank you all!! More
First class dealership Wonderful people to work with! Having a great product to sell and service doesn’t stop there. These folks go above and beyond to address all your ne Wonderful people to work with! Having a great product to sell and service doesn’t stop there. These folks go above and beyond to address all your needs and make everything both comfortable and enjoyable. Will always be our first choice! More