Boardman Subaru
Youngstown, OH
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Friendly, Sincere, and Helpful Staff The fantastic customer service I received from the Boardman Subaru team started before I even set foot onto the parking lot. I submitted a question vi The fantastic customer service I received from the Boardman Subaru team started before I even set foot onto the parking lot. I submitted a question via the chat app on the website, and within seconds someone was with me collecting information. I then received an email the next day providing me with more information as well as requesting permission to call. Shortly thereafter, a Subaru employee called and was able to set me up for a test drive in my dream Crosstrek later that same day. Once on site, I was introduced to Kevin, who went on the test drive with me while answering all of my questions. Kevin was easygoing, polite, and completely honest with me. After the test drive (by which point I was completely in love with the car), I was explained the terms of the lease in language that was easy even for a non-financially savvy person to understand. I was dreading the thought of finding a new car, but the Boardman Subaru team made my experience easy and fun. And I absolutely LOVE MY 2017 Crosstrek. I'm no longer afraid of weather conditions impacting my ability to get from point A and B (and do it in style, I might add). My mom was so impressed that she's now on the market for a Crosstrek as well! More
I had an Excellent Subaru Experience. Kevin S was recommended to me by a family member. I called and stated my busy schedule. Kevin was accommodating stating "just come in" and " I'll Kevin S was recommended to me by a family member. I called and stated my busy schedule. Kevin was accommodating stating "just come in" and " I'll make it work". To make a long story short Kevin and the finance person stayed way past closing to help me get a new vehicle. I know that Kevin could of went home and has a family to get to. Instead, he spent the evening working. He and the staff at Boardman Subaru went above and beyond the call of duty to help me with a new Outback. The car is amazing and I more than appreciate the help from all of the staff. Thank you. More
Great Experience Donnie and Dina were very helpful! They answered all my questions and provided excellent customer service. Donnie helped me pick out my dream car and Donnie and Dina were very helpful! They answered all my questions and provided excellent customer service. Donnie helped me pick out my dream car and Dina was a big help during my encore meeting. I highly recommend Boardman Subaru. More
Stress free car shopping Your salesman Kevin was very friendly and knowledgeable. All the bases were covered all the way in the process. The dealership is a beautiful and com Your salesman Kevin was very friendly and knowledgeable. All the bases were covered all the way in the process. The dealership is a beautiful and comfortable place. The follow up after our purchase is ideal with Dina. We will recommend to all! More
Positive, successful Sales consultant, Joe, was very thorough and efficient. Submitted rating 4 due to finance representative closing the sale. Presented extended warr Sales consultant, Joe, was very thorough and efficient. Submitted rating 4 due to finance representative closing the sale. Presented extended warranty/ gap as a must / have to ; not as an option. Very misleading More
Best car buying experience I have ever had The folks at Boardman Subaru are top notch. I couldn't have asked for a better experience. Corey Colantone was knowledgeable, personable, and most imp The folks at Boardman Subaru are top notch. I couldn't have asked for a better experience. Corey Colantone was knowledgeable, personable, and most importantly honest. I will without a doubt be a repeat customer at Boardman Subaru. More
Great experience! What a great team at Boardman Subaru! Steve Engster and Joe Bada were excellent. They really know their cars and they had a ton of inventory available What a great team at Boardman Subaru! Steve Engster and Joe Bada were excellent. They really know their cars and they had a ton of inventory available. Very thorough going over my new car and a fair deal on my trade the 0% financing right now was a real bonus. Mike whisked me through the financing and I was out the door in my new car quickly. I could not be happier! More
Positive I visited many dealerships and dealt with many salesmen when looking for a used vehicle. Of these, Boardman Subaru and the salesman I worked with, Cor I visited many dealerships and dealt with many salesmen when looking for a used vehicle. Of these, Boardman Subaru and the salesman I worked with, Corey Colantone, were the best. No high pressure, very helpful and accommodating. If that is what you are looking for I encourage you to stop at Boardman Subaru first. It may just save you time and money in the long run! More
Best experience I've ever had at a dealership This is the second car I bought from Boardman Subaru. The dealership has been expanded and the service is superior to any other dealership in the are This is the second car I bought from Boardman Subaru. The dealership has been expanded and the service is superior to any other dealership in the area. The cars are great looking, well made, all wheel drive and fun to drive. The "Express Service" is so convenient;; you don't even need an appointment for oil changes. Joe Bada and Joe Johns are so personable, helpful and knowledgeable.; Both of them have gone out of their way to make this the best car buying experience I have ever had. I am now a loyal Subaru customer!!! More
Great buying experience This is my first experience with Boardman Subaru and I was pleasantly surprised. Knowledable salesperson (Scott Riddle), no high pressure selling, an This is my first experience with Boardman Subaru and I was pleasantly surprised. Knowledable salesperson (Scott Riddle), no high pressure selling, and large car selection made car buying easy and enjoyable. More