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Bo Beuckman Quality Ford

Ellisville, MO

4.7
204 Reviews

15675 Manchester Rd.

Ellisville, MO

63011

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Showing 204 reviews

April 12, 2016

Our salesman was very good! Ed was our salesman and he was great! Not pushy like we have experienced before with other dealerships and Ed helped us every step of the way until w More

by Kerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Cabanas, Ed Cabanas
Apr 13, 2016 -

Bo Beuckman Quality Ford responded

Kerri, Thank you so much for your kind words! We truly appreciate that you took the time to tell us what a great job we did! We are sorry to hear about the pricing confusion! Sometimes rebates can be complicated to display all of the different options! I will speak with my Business Manager to see what we can to do make this better! Thank you for your business!! -Sara Beuckman Faron

April 08, 2016

Check in counter not friendly When I checked in,she was not friendly. I gave her insurance card copy and have policy number but asked me request the email from insurance company wh More

by Sunnys0625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2016 -

Bo Beuckman Quality Ford responded

Sunnys0625, Oh no! I am terribly sorry that you did not have a good experience with us! I am going to back to my service manager right now and make sure that we get into contact with you immediately! Thank you for your business! -Sara Beuckman Faron

April 07, 2016

Over & above!!! Dustin went above & beyond helping me find my new Explorer. So much so that he found at another dealership out of the city and brought it in for me w More

by shuinthlou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin, Brent,
Apr 13, 2016 -

Bo Beuckman Quality Ford responded

Shuinthlou, Thank you so incredibly much for taking the time to write us a friendly and positive review! We are overjoyed at the job well done by Dustin and Brent! We love when our customers feel that they have been brought into the Bo Beuckman Family. We cherish our customers that are also our friends! I will be sure to give Brent and Dustin the pat on their back that they deserve! Thank you! -Sara Beuckman Faron

April 02, 2016

Appreciation The feeling I have when my Ruby Red Fusion is serviced and returned to me looking and running as it did when I bought it 3 years ago. Having a Service More

by Red Ryder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Mark Verbeck
Apr 13, 2016 -

Bo Beuckman Quality Ford responded

Dear Red Ryder, I don't know how to even write a response that displays our gratitude towards you! Thank you for such a kind review! I am thrilled about a lot of things 1.) That you had such a great experience with my team! 2.) That your Ruby Red Ford Fusion has encouraged you to go by the nickname Red Ryder. That makes me incredibly happy. Thank you so much for your continued business! I will be sure to pass on the kind words to Mark! -Sara Beuckman Faron

April 01, 2016

Oil change Courteous, greeted me promptly. The only thing that could have been done to improve would have been the offer of a car wash. Thank you More

by Ross1509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Mark Verbeck
Apr 13, 2016 -

Bo Beuckman Quality Ford responded

Ross1509, Thank you so much for your kind words! I am so sorry that you did not get a car wash offer! That is about to change! Please email me sarabeuckman@gotobo.com and I would love to set up a time wash your ride for you! -Sara Beuckman

March 30, 2016

Excellent Experience I have purchased three cars from Rick Leahy and Bo Beuckman. I trust that I will be treated fairly when purchasing a new vehicle. The service staff More

by BobbyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Leahy. Mark in service. Rob in Parts, Mark Verbeck, Rick Leahy
March 29, 2016

Grateful Dave was so helpful and patient answering my questions and options. Tora, my SYNC tech, just kept answering questions and explaining programs that we More

by onedgeand happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Montrey, Tora
Apr 13, 2016 -

Bo Beuckman Quality Ford responded

Onedgeand, Thank you for taking the time to write such a positive review about my team! I am trilled that Dave and Tora (our Sync Tech) were able to help you understand your vehicle! Purchasing a vehicle is a HUGE investment, and we think that everyone should be able to love (and understand!) all the features on their car! I will be sure to give them the pats on the back they deserve! Thank you for your business! -Sara Beuckman Faron

March 25, 2016

Fantastic I've had my Expedition serviced at Bo Beuckman Ford for eleven years. They're reliable, very honest and knowledgeable about my vehicle. I purchased my More

by Gabe Hess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Friedman
Apr 13, 2016 -

Bo Beuckman Quality Ford responded

Gabe, Thank you so much for taking the time to write us such a kind review! We appreciate that you feel this way towards us! Your feedback is so great because it will allow me to be able to help my team keep doing what's right! I am glad that your car has been performing so well for you! I will be sure to pass on the kind words! We truly appreciate your business and will continue to strive towards excellence! -Sara Beuckman Faron

March 19, 2016

The sales assistant on the phone Rhoda is what brought me in The experience was the best I have had. The employees was all ways there to answer my questions and was very friendly and knowledgeable I would like More

by HAPPY Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Slain, Mike Bradford, Rory and Rhoda
Apr 13, 2016 -

Bo Beuckman Quality Ford responded

Dear "HAPPY Mike", Thank you so much for taking the time to write us such a positive review! We cherish customers like yourself! I am so happy that my team made you so happy, you even changed your name :) Thank you for your business! -Sara Beuckman Faron

March 18, 2016

very good It was very good and helpvul people and agood serves put there are one think it's bad we shoud to take appoutmint first thank you More

by thamer alzahrani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
Apr 13, 2016 -

Bo Beuckman Quality Ford responded

Thamer, Thank you for taking the time to write us a positive review! We truly appreciate your business! Thank you! Sara Beuckman Faron

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