Bo Beuckman Quality Ford

Great experience We had a great experience at BO Bueckmann Ford. It was the easiest car purchasing experience I have ever had, from the test drive to the financing. T We had a great experience at BO Bueckmann Ford. It was the easiest car purchasing experience I have ever had, from the test drive to the financing. The customer service is great! More

Great experience Mike Bradford and Dave Bunyard were great to work with on the purchase of my F 150. Both men were professional in dealing with me. I also had the plea Mike Bradford and Dave Bunyard were great to work with on the purchase of my F 150. Both men were professional in dealing with me. I also had the pleasure to meet Mr. Beuckman who added that if there was anything I needed to let him know. it was a great experience and would invite anyone to go to them for all your car and truck needs. thanks for a great job. More

The place to go I don't think there is another dealership in the area that will take the extra steps to make sure the customer is completely happy before, during and I don't think there is another dealership in the area that will take the extra steps to make sure the customer is completely happy before, during and after they make the sale. I have more than three decades of experience with car dealerships and unfortunately, most of them were bad but that wasn't the case with Bo Beuckman Ford. More

UPDATED: Follow up by Service dept. Updated: The service dept mgr called us to follow up and have been great. There was a communication gap and they found it, and plugged it. This is Updated: The service dept mgr called us to follow up and have been great. There was a communication gap and they found it, and plugged it. This is all i expect from a business, a fair shake. They might have had a hiccup but the bottom line, they recognized it, and moved forward, making the customer satisfied. I could not be happier with the outcome since all I wanted was to be taken seriously, hear the problem, and work with us to a solution! Great job! Thanks again! I am only leaving this below, so other may understand what happened and see that regardless of the initial discussion, there can come good and a happy resolution. Only 100 miles over the 3000 mile warranty and been applying what was in the service bulletin to insure we didnt do something wrong on our end. After a few weeks and at lease 600 miles of use, problem didnt get better and they wont assist with us under warranty. Total nonsense. I promised him I would do this and I am.. so I would use caution if you buy from them, their ability to 'work' with the customer post-sale is very weak, if that. More

F150 Service I scheduled my service by telephone after trying on-line. On-line I wanted to change "will drop off" to "will wait" and was unable to do so. Calling I scheduled my service by telephone after trying on-line. On-line I wanted to change "will drop off" to "will wait" and was unable to do so. Calling proved to be simpler. My truck was serviced in time and problems explained carefully. Service personnel were very courteous and helpful. More