Bluegrass Honda & BMW
Paducah, KY
Filter Reviews by Keyword
By Type
Showing 4 reviews
Scheduled an appointment on the 14th of August and received a confirmation that day. The appointment was for the 24th. I received another confirmation on the 17th. I then received another confirmation received a confirmation that day. The appointment was for the 24th. I received another confirmation on the 17th. I then received another confirmation on the 23rd, the day before. I show up an hour early on the 24th and am told they are booked up and rescheduled me for November 21st. Maybe take your vehicle to another Honda dealership. More
These guys really went the extra mile to make sure the used Honda Pilot I bought was in top shape before they sold it to me. They replaced the timing belt, water pump, windshield washer nozzle and turned used Honda Pilot I bought was in top shape before they sold it to me. They replaced the timing belt, water pump, windshield washer nozzle and turned the rotors to eliminate a shimmy that I couldn't detect when I test drove the vehicle. This vehicle runs like a new one with 171,000 miles on it. It was squeaky clean inside and out and for me a great vehicle at a reasonable price. More
After calling and talking to the sales mgr, I drove 2 hrs. to buy a used GMC. The vehicle was dirty with bug splatters all over it and 2,000 more miles than advertised.I did not see the sales mgr. he sen hrs. to buy a used GMC. The vehicle was dirty with bug splatters all over it and 2,000 more miles than advertised.I did not see the sales mgr. he sent someone else to talk to us.They did not want to sell the GMC because their price was about $4,000 more than another one with more features. They would not listen to any offers that I wanted to make. They can keep all the vehicles as far as I am conserned.They were very rude to us so we left. More
Excellent Customer Service! I would definitely drive to from Illinois to Paducah to buy my next Honda. The customer service skills demonstrated by Corey & Matt are outstanding! I would definitely drive to from Illinois to Paducah to buy my next Honda. The customer service skills demonstrated by Corey & Matt are outstanding! They are cordial plus and make the process seamless. If you're a 'career Honda buyer' or a new one, take a serious look at the reasonable prices at WaterMark Honda! More