Bluebonnet Motors

Excellent buying experience at BlueBonnet Susan Startz was amazing! She listened to what I wanted in a new vehicle; got the exterior color and interior color I wanted within days of my first Susan Startz was amazing! She listened to what I wanted in a new vehicle; got the exterior color and interior color I wanted within days of my first visit. I love my new MKX! More

David Rutherford kept us from buying elsewhere We had purchased prior from Mr Rutherford and he has always been a gentleman, patient, and knowledgeable of his product. Very happy with product and g We had purchased prior from Mr Rutherford and he has always been a gentleman, patient, and knowledgeable of his product. Very happy with product and glad we had Mr Rutherford as a salesman. More

Great Work I have a 2005 F-150 with 288493.4 miles. BBM are the only people who have ever worked on this truck, with out their outstanding maintenance practices I have a 2005 F-150 with 288493.4 miles. BBM are the only people who have ever worked on this truck, with out their outstanding maintenance practices i doubt that this truck would have accumulated this many miles and be in the great condition that it is in. More

I'm disappointed that the used Ford truck did not have a jac The truck should have come with a jack! I'm totally disappointed that we had to buy it That is not right!!! I will probably look elsewhere for my The truck should have come with a jack! I'm totally disappointed that we had to buy it That is not right!!! I will probably look elsewhere for my next vehicle. More

Worst service department ever Got the worst service ever can't call and get an answer bought an extended service contact that covers nothing and nothing but one bad experience afte Got the worst service ever can't call and get an answer bought an extended service contact that covers nothing and nothing but one bad experience after another with this dealership More

DEALERSHIP DOES NOT HONOR ADVERTISED PRICES ON VEHICLED Would f150 I wanted on Bluebonnet website. Called and gave stock number to salesman. I was told truck was available. Even though price was listed on t Would f150 I wanted on Bluebonnet website. Called and gave stock number to salesman. I was told truck was available. Even though price was listed on there ad they would not honor it. DON'T FOOL YOURSELF INTO THINKING THEY VALUE THE CUSTOMERS More

NOT YOUR TYPICAL CAR SALESMAN Our Salesman is Bill Turner and we have purchased vehicles from him in the past and will continue to do so in the future. He is professional, courteo Our Salesman is Bill Turner and we have purchased vehicles from him in the past and will continue to do so in the future. He is professional, courteous and not at all a high pressure salesman but instead goes the extra mile to make sure YOU are sure this is what you want. Before deciding on a vehicle he arranged for me to take a loaner for a day to really test out the vehicle. After eliminating all that I thought I wanted and numerous swap outs we made our purchase. I WOULD HIGHLY RECOMMEND NOT ONLY THIS DEALERSHIP BUT PLEASE ASK FOR BILL TURNER! THANK YOU AGAIN BILL More

Extremely pleased! Very pleasant purchasing, financing, additions, and repair of minor issues on my new Raptor. I have found everyone at Bluebonnet Ford to be courteous, Very pleasant purchasing, financing, additions, and repair of minor issues on my new Raptor. I have found everyone at Bluebonnet Ford to be courteous, professional and above all willing to help and handle any issue that arises. I will definitely be a return customer! More

Professional, Friendly, Family Oriented My sales consultants name was Jeff McCullough, who came highly recommended from a good friend of mine at a sister dealership. I had a great experience My sales consultants name was Jeff McCullough, who came highly recommended from a good friend of mine at a sister dealership. I had a great experience working with Jeff. Like many buyers I'm sure, I came into the dealership expecting to buy a used pickup at an affordable price. Jeff mentioned that we should at least take a look at the new trucks and consider the rebates available. I was a bit nervous about buying a new vehicle, and after a couple hours of searching we didn't find one I believed would be in my price range. Jeff was not pushy, he told me to take the day off and he would contact me the following day with more options. The next morning he sent me a link to a brand new F-150 right around my price range that I could not pass up after the rebate. He had it transferred to his dealership immediately so that I could take it for a test drive. I was so happy with the price, the sales professionalism, and the vehicle that I bought it right then, and even added on a few upgrades. I highly recommend Jeff as Ford sales consultant, and greatly appreciated his strong family values. This is my second vehicle to buy from Bluebonnet, and I will definitely take my wife there to buy her next new vehicle when the time comes. More

Honestly...all dealerships should be sell cars this way. After finding a great deal on a new 2016 Focus Titanium on Bluebonnet's lot, my wife and I pre-qualed ourselves through Capital One. We don't like hag After finding a great deal on a new 2016 Focus Titanium on Bluebonnet's lot, my wife and I pre-qualed ourselves through Capital One. We don't like haggling, or negotiating...and we definitely don't like wasting anyone's time. We visited to the dealer with the intent of buying *only* the specific car we found, *only* at the quoted price, *only* financed through Capital 1, at *only* their terms. The only circumstances under which we would bend would be if a lower rate was found elsewhere, or if we were offered a lower price (no way that was happening, as the car's price was well, well below MSRP). We would not have purchased a vehicle if any of the conditions were not met. Bluebonnet's sales structure, with their no-haggle pricing, and their reasonable fees, accommodated all of our requirements, and made our couple of hours there pleasant. From the beginning stages of us online shopping, to the end when we drove off the lot, we were helped by Lee Agnello. He was professional, personal, honest, and clear. He wasn't all about the fake smiles, or the fake pleasantries, or the general fake sales attitude that many sales people have. He was exactly what car sales people should be. When we arrived, he immediately walked us out to the Focus (he had it pulled out up front for us) and gave us a 3 minute sort of walk around. There was a mechanic tinkering with it when we walked out. Because the car had been on the lot for a while (hence the ridiculously low price), he asked the service folks to drop a new battery in it, which was a nice touch. After he was done walking us around it, he offered to take us on a test-drive. We declined, as we wanted to go through numbers first. If the numbers didn't work, there was no sense in us moving any further. He put together numbers, which were exactly what we wanted. He collected our credit application, and per my instruction, told the finance crew that we were insistent on financing through Cap 1. While they did their work, we went out on a test-drive. When we test drive cars, I prefer just...quiet. I prefer to listen to the car...the engine, the wind noise, the brakes, etc. I try to remove distractions to really "feel" the car. Some sales people will yammer on about whatever while on a test-drive. Lee just sat back and let us do our thing. It was great. When we returned, another gal (I can't recall her name) sat with us for a few minutes while Lee checked on financing. She pitched us some car protection packages...paint sealants, interior sealants, and car detailing. We declined. Based on our past car buying experiences, we expected a bit of pushiness. Nope, the gal just thanked us and called Lee back over. No pressure what-so-ever. Lee walked us over to finance, where we waited maybe 10 minutes. Our finance rep (Cody) walked us into his office and started going through the final steps. He asked us questions about what we do for a living, other general small talk, and about our driving habits. He was personable, and like Lee, straight-forward. Like I figured, his driving habit questions were leading into pitching us an extended warranty. Before he began, I essentially cut him off (I may have been a bit rude...if any Bluebonnet staff are reading this...sorry about that) and mentioned that we didn't want any additional warranties. He was fine with it, but explained that he was required to talk to us about them. He did, we declined, and Cody moved on. When Cody mentioned that he final numbers we were given matched what we were pre-qualed for through Cap 1, we were elated. We signed some paperwork, and went on our way. I should mention that our credit application was run through 3 lenders. We would have preferred to stick to only Capital 1, but per Cody, they were required to try at least 3. Anyone reading this should note that this means that there *will be multiple hard pulls of your credit report*...but don't fret. The pulls will all be flagged as auto loan related, and will be identified as a "cluster pull" (I believe that's what it's called), which, for scoring purposes, will only count against you as if it was a single pull. A few extra things to note. - On our test drive, I noted a slight steering wheel vibration. When we were done, Lee had the service dept look into it. It turns out that there was a small "flat spot" in one of the tires. Like the battery replacement, this was directly related to the fact that the car had been parked on the lot so long. The service crew re-balanced the tires, and did what they could to work out as much of the flat spot as possible. The vibration is about 95% gone, and will hopefully be completely gone the more we drive the car. Lee noted a free tire rotation in our file, which will accompany our complimentary 5,000 mile oil change. - Make sure you ask them about their 1 year of free car washes (interior and exterior). The offer a year of free washes on every new vehicle they sell. The free washes are from a car wash chain with plenty of convenient locations in San Antonio and the surrounding areas. You could literally get your car washed every day for a year if you like. - Don't expect to walk into this dealership and negotiate their bottom-line prices. Maybe there is wiggle room, but the way I understand it, their vehicles pricing is what it is. In looking at several other cars online, their pricing is very, very competitive. - Don't be afraid to say no. No one that we dealt with was even remotely pushy. A simple "no, thank you" from me was enough for them to carry on. These folks are not about high-pressure sales tactics. Overall, it was a SOLID 5 star experience. Everyone at Bluebonnet was great. Big thank yous to the team that helped us make our short day-trip to New Braunfels fruitful. We're looking forward to having our new car serviced at Bluebonnet. More