Bluebonnet Motors

Tough Day We came in looking for a truck for my boyfriend, but I decided to look for one as well. Curt Hammock took amazing care of us. It was around 1 PM when We came in looking for a truck for my boyfriend, but I decided to look for one as well. Curt Hammock took amazing care of us. It was around 1 PM when we got there. My boyfriend fell in love with a truck immediately. I, however, was very undecided. It took me a long time to decide what I wanted. We were at the dealership a good hour or so after closing when we finally got all the papers signed and everything. Curt, Don and our finance guy (I can't remember his first name but the last name was Valdez) all worked so hard for us all day to get us in the vehicles we wanted for the price we wanted. They were also very patient with me and so so nice! I would recommend seeing Curt for your car-buying needs every time! Thanks guys! More

excellent service from start to finish We had a great experience from all. Curt Hammock was outstanding!!! We will use this dealership whenever we purchase a vehicle. The website is were we We had a great experience from all. Curt Hammock was outstanding!!! We will use this dealership whenever we purchase a vehicle. The website is were we shopped the inventory. We found the website for this dealership to be the best we found. More

Excellent Experience I highly recommend seeing Curt Hammock. This gentleman was very helpful and listen to what I was looking for. He was very knowledgeable on the vehic I highly recommend seeing Curt Hammock. This gentleman was very helpful and listen to what I was looking for. He was very knowledgeable on the vehicle explaining to me all the options. Thank you Curt for making my experience very well worth it. More

Great staff with friendly environment. The sale representative Curt wasn't pushy and was open and honest. in general from first waking in to purchasing the vehi with friendly environment. The sale representative Curt wasn't pushy and was open and honest. in general from first waking in to purchasing the vehicle, there was at no time I felt pressured to do anything I did not want to do. overall great experience and I expect I will receive great customer service for years to come More

Great Customer Service I had one of the best experiences at Bluebonnet Ford when I bought my mustang. I can't explain how much Curt helped me out. As soon as I was available I had one of the best experiences at Bluebonnet Ford when I bought my mustang. I can't explain how much Curt helped me out. As soon as I was available he wasted no time getting the car ready for me to experience. He was able to relate to and get me a deal that I was both comfortable and satisfied with. Not to mention I just generally had a good time. Curt had no problem making things happen and I couldn't thank him enough. I definitely look forward to dealing with bluebonnet in the future. More

Dishonest Told loan was approved for my daughter, drove 4 hours from the valley. When finally in finance, they say no! need a cosigner. Broke her heart. Did Told loan was approved for my daughter, drove 4 hours from the valley. When finally in finance, they say no! need a cosigner. Broke her heart. Did not even make an attempt to help her, made smart xxx remark about putting her in an escort when she was already driving a vehicle superior to it. Smug, condescending, and unprofessional. People you can do better than these guys. Stay away. More

Dealing with Bluebonnet Motors family of dealerships 1st experience - few years ago went to BB Ford and stood in entryway and no salesperson was available. Then a female salesperson spoke to me from abou 1st experience - few years ago went to BB Ford and stood in entryway and no salesperson was available. Then a female salesperson spoke to me from about 25 ft. only in regards to what was I interested in. She never moved from her perch across the counter of the receptionist; 2nd experience - took vehicle to BB Body Shop for painting and repairs. They didn't listen and had to take it back a 2nd time to paint the mirror that they missed after I pointed this out initially. Communication from the lady service technician was spotty at best; 3rd experience - called BB Jeep early in the morning (after dealership was open) but got voice mail. Left message to call me. Never returned my call; 4th experience - called the service dept to schedule a recall appointment. Was sent to service and explained what I needed and the service person said a service writer would call me to schedule. That was approx 24 hours ago; How do these people stay in business?? Must be so much business in town, they don't have to provide even mediocre customer service. More

I have bought from BB since 2006 purchasing four new cars from them over this span. I recently visited them again for my fifth new car, same salesman even, and couldn't understand why they would let a retur from them over this span. I recently visited them again for my fifth new car, same salesman even, and couldn't understand why they would let a returning customer leave unhappy. I guess they are selling enough cars in this economy not to have to worry about customer satisfaction anymore? I walked away from their proposed deal (it was an average deal that anyone off the streets could get - nothing special at all) and within 48 hrs, Northside Ford in San Antonio beat their deal easily. Not only was the price for a returning customer bad but my salesman made me go through the same old dealership haggling. In the past, I have told this guy that I will tell you my out the door price, all you have to do is say you get do the deal or not, simple as that. Blue Bonnet just lost a customer that buys a new car every few year (multiple new cars BTW) and who has his entire family use their service department for all of their vehicles needs. So long BB! More

Drove a used truck to have my mechanic check it out. I told salesman I wanted it. While my mechanic had vehicle, it was sold to someone else who showed up later that day. As was not called to see if I w told salesman I wanted it. While my mechanic had vehicle, it was sold to someone else who showed up later that day. As was not called to see if I wanted the vehicle. Obviously, I did or I would not of spent the time or money to have my mechanic check it out. More