
Bluebonnet Jeep
New Braunfels, TX
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317 Reviews of Bluebonnet Jeep
Outstanding dealership and my sales associate was awesome. The whole experience was excellent. If you need a new Jeep this is the place to get it. awesome. The whole experience was excellent. If you need a new Jeep this is the place to get it. More
Aubrey was amazing! He showed us options of vehicles and was patient throughout the entire process!! We had our 4yr old and he handled everything wonderfully! was patient throughout the entire process!! We had our 4yr old and he handled everything wonderfully! More
They were professional and caring throughout the entire deal from sales to finance. No pressure to purchase and easy to work with. A delight to work with. Highly recommended! deal from sales to finance. No pressure to purchase and easy to work with. A delight to work with. Highly recommended! More
Was disappointed in the service at Bluebonnet Ford service department and quick lane. In talking to the guys at the service department, to the actual service was very disappointing to me. Still don’t service department and quick lane. In talking to the guys at the service department, to the actual service was very disappointing to me. Still don’t understand why you get “special service” only if you drive a Lincoln. I guess equal customer service doesn’t exist anymore. The cleaning of the inside and outside of my 2020 vehicle was not great. It was back 6 months ago, but the service department isn’t as friendly and helpful and the service isn’t either. And two of the caps that go on the tire valve stem we’re gone, interior and exterior not cleaned as well as before. Waiting for oil change, tire rotation, and cleaning interior and exterior and all else that goes with it, to be told it would take 6 hours, and this is with an appointment, unless I ad a Lincoln, then it would be a much shorter time, that’s not really very customer service. Does this mean if you have money to buy a more expensive vehicle, you get treated better? Sounds like very bad customer service if people get preferential treatment depending on what high dollar car they drive. If a customer is spending money at your dealership, I thought a buying customer is still a customer. SMH More
Second Purchase Drove 2 1/2 hours to purchase my second Jeep from BlueBonnet Jeep. I had checked all the jeep dealers in the local area, they either didn't have the v Drove 2 1/2 hours to purchase my second Jeep from BlueBonnet Jeep. I had checked all the jeep dealers in the local area, they either didn't have the vehicle I wanted or the price/trade-in was all wrong. Found what I wanted at BlueBonnet, on-line. Contacted them and Jeremiah Kimball, got back to me in just minutes, we worked out a fair trade-in, I told him the vehicle I was looking for. He found 2 with the options I wanted, I picked the color. We set a pickup date and time. When I arrived at dealership the car was prepped and ready to go. We did a orientation, walk around and test drive. The paperwork was all ready, signed it and was on my way home in under 2 hours. With no back in forth BS, painless. Jeremiah did a great job, even had the coffee and fresh donut ready, part of the deal. Jeremiah has followed up several times to make sure everything is ok. He is a great guy, friendly, professional and knowledgeable of the product he is selling. easy to work with. More
Marty Noble made the new car shopping painless. He treated me with respect and didn’t push anything.i will never use anyone else again. treated me with respect and didn’t push anything.i will never use anyone else again. More
Great courteous service team. Every time I take my JEEP in for service I receive it on the promised time quoted. This dealership also has an awesome waiting area. in for service I receive it on the promised time quoted. This dealership also has an awesome waiting area. More
Great dealership with very knowledgeable Advisors and technicians. Jose was my advisor and he was awesome! I have been coming to Blue Bonnet since 2010 and will continue to do so. technicians. Jose was my advisor and he was awesome! I have been coming to Blue Bonnet since 2010 and will continue to do so. More
Jose did an excellent job with my vehicle purchase. The process went very smooth and I was in & out within 3 hours. He was very knowledgeable about the purchasing process and kept me comfortable the entire process went very smooth and I was in & out within 3 hours. He was very knowledgeable about the purchasing process and kept me comfortable the entire time. Thank you Jose for your assistance. More