
Bluebonnet Jeep
New Braunfels, TX
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317 Reviews of Bluebonnet Jeep
This was the easiest auto purchase I’ve made in a long time. The salesman (Bailey) was knowledgeable and nice. He was never pushy. He streamlined everything for me and made me feel good about my purchase time. The salesman (Bailey) was knowledgeable and nice. He was never pushy. He streamlined everything for me and made me feel good about my purchase. More
Great service from a professional team. Started on my vehicle right away and had me out the door and on my way. Definitely going back for my service needs on my jeep. vehicle right away and had me out the door and on my way. Definitely going back for my service needs on my jeep. More
Mike helped us find what we were looking for, very thankful for all he did, he provided excellent service, thanks for everything. Very happy with purchase. thankful for all he did, he provided excellent service, thanks for everything. Very happy with purchase. More
They had what they advertised and sold it for the advertised price. They installed steps and had everything ready when they said they would. All went very smooth. advertised price. They installed steps and had everything ready when they said they would. All went very smooth. More
James, our salesman was fantastic. Upfront, transparent and most of all TRUTHFUL! This is our second purchase, and I would highly recommend BlueBonnet to a friend. and most of all TRUTHFUL! This is our second purchase, and I would highly recommend BlueBonnet to a friend. More
Worst experience ever! I purchased a 2020 Jeep from this location. This was my first service appointment 5 thousand mile although I only had 4300 miles. I received about six emails from them telling me to g location. This was my first service appointment 5 thousand mile although I only had 4300 miles. I received about six emails from them telling me to get my Jeep serviced or I will void my warranty. I arrived for my appointment 15 minutes early. I was told it would take about an hour they were not busy so I decided to wait for the job to be done. The wait area was small there were two people waiting already leaving me no place to sit. As per social distancing. The pastries that were sent out seem to be three days old due to no the stillness. So I decided to go for a walk and find a good cup of coffee and something to eat, meanwhile I received a text from the service technician John. I responded informing him of another issue I was having to please address it. I get back an hour later and notice my vehicle still in the stall not being worked on. I confronted John he informed me he never received my text. Apparently he sends out automatic text but doesn’t follow through. O had to wait longer at that point. Not happy will never return to this location. More
Great service, polite and friendly staff kept me informed. Overall good experience. They diagnosed my issue and dealt with it quickly. Very satisfied with the their service. informed. Overall good experience. They diagnosed my issue and dealt with it quickly. Very satisfied with the their service. More
Disappointed that while I had an appointment scheduled, I took 2 hours to complete oil change and tire repair. I arrived 20 mins before my appointment and no one seemed to be aware that I had scheduled an ap took 2 hours to complete oil change and tire repair. I arrived 20 mins before my appointment and no one seemed to be aware that I had scheduled an appt. several vehicles were taken before mine. More