Bluebonnet Chrysler Dodge - Service Center

They bent over backwards to help me with my vehicle and repair and replace parts I got from a third party....unbelievable service from Bret...my service agent ... can't give them a high enough recommendati repair and replace parts I got from a third party....unbelievable service from Bret...my service agent ... can't give them a high enough recommendation..and the price was extremely fair for what they did for me and the amount of time it took.... never buy a PCM from an aftermarket re programer ... just take your car to Bluebonnet Dodge and trust them to make it a great experience.... thank you More

Over the past six years Bluebonnet has done a good job, Over the past six years Bluebonnet has done a good job, but there were several instances where they failed us. There's a chronic problem with th Over the past six years Bluebonnet has done a good job, but there were several instances where they failed us. There's a chronic problem with the trouble light on the 300 Touring. They refuse to pass your vehicle for state inspection, unless you pay them to run a diagnostic, and replace the EGR valve. There should be a TSB on this. It has happened so many times in this model. Several times the SA did not take care of items requested and there is a lot of turnover with SA's and Svc Mgrs. More

We were having transmission issues with our Dodge Intrepid. It was downshifting after about 20 minutes. I could turn the car off, start it right back up and everything was fine. Since we are new t Intrepid. It was downshifting after about 20 minutes. I could turn the car off, start it right back up and everything was fine. Since we are new to the area, we decided to go to a trusted Chrysler dealership. Blue Bonnet took us right in and we walked out the next day with $938.72 less in our bank account but at least a car that ran, temporarily. Exactly one month and around 800 miles later the car started doing the exact same thing. We called Blue Bonnet and again they took us right in. They called later that day to tell us they were going to have to replace the same part plus refurbish the entire transmission. This time it would cost us $2,200. They were not willing to give us any credit, except for the warrantied part, for the money we had already spent even though their fix this time included the exact same thing they had just done. Based on their assessment we don't really feel they took the time to look at the car and diagnose the true problem either time. Completely ridiculous and they have lost a customer for life. We just moved into the area and will never visit them to buy or fix a car again. They are a Rip Off so please everyone beware. I have never felt more like someone was trying to pull one over on me. More

It's an 80 plus mile round trip to have my Nitro serviced but it's worth the drive. We've known Harrisons family for many years and wouldn't do business anywhere else. We also recommend them to all our frie but it's worth the drive. We've known Harrisons family for many years and wouldn't do business anywhere else. We also recommend them to all our friends and acquaintances. It's particularily pleasing to know that the dealership understand how to treat customers and have a home-town atmosphere that is comforting and supportive to our needs. We feel like family when coming to your dealership. More

I have always gotten prompt, courteous and quality service when I visited the dealership. So far, I have not had any contact with anyone except the service department for periodic maintenance since I service when I visited the dealership. So far, I have not had any contact with anyone except the service department for periodic maintenance since I bought the car...it is a 2007. Like the dealership and my van that I bought there. This is my second vehicle I have purchased at this location. More

My family has been using Bluebonnet Chrysler Dodge for many years. We have purchased many cars and trucks from them and have used the service department exclusively. I would recommend this dealer for bo many years. We have purchased many cars and trucks from them and have used the service department exclusively. I would recommend this dealer for both sales and service to anyone. Great people. More

Still waiting for the owners manual/disk promised for the 6.7L engine. I had to buy one from an online forum to know the specifications and maintenance schedules. The dealer claimed to have mailed spare ke 6.7L engine. I had to buy one from an online forum to know the specifications and maintenance schedules. The dealer claimed to have mailed spare key and later the manual, but they never arrived. I had to drive to the dealer to get the spare key, and then purchased the disk elsewhere. More

I am always so happy when i visit Bluebonnet Chrystler Dodge. The employees are so friendly and helpful. I have bought 2 cars from my sales person Lisa Rudd over the years. She is the best! We have develo Dodge. The employees are so friendly and helpful. I have bought 2 cars from my sales person Lisa Rudd over the years. She is the best! We have developed a long friendship. I can call her about any questions or concerns about my car. I am even considering buying a new car and am currently working with Lisa Rudd. She always gets me a great price and lets me know upfront if a deal wont work for me. I also love working with the GM Steve LaSerrera. Lisa and Steve make a great team and never make you feel like you are asking for too much or wasting their time. Thank you Bluebonnet Chrystler Dodge for years of great customer service....and a big special thank you to Lisa Rudd and Steve LaSerrera. More