Bluebonnet Chrysler Dodge

Robert Mendez is the hardest working sales rep I have ever made an automotive purchase from. I first bought a 2011 Ram truck and then he worked tirelessly for three weeks to find the exact 2011 Dodge Cha ever made an automotive purchase from. I first bought a 2011 Ram truck and then he worked tirelessly for three weeks to find the exact 2011 Dodge Charger that I wanted. The deal from Bluebonnet Dodge Direct was worth making the purchase of my new vehicles from this Texas Dealership. Both vehicles were delivered in Shreveport, Louisiana which is the halfway point between my home and the dealerships location. I will make another vehicle purchase from this dealership as long as Robert Mendez is employed there. They also have a great delivery person named George who carefully delivered both my new vehicles to Shreveport. Bluebonnet Dodge Direct is the most hassle free dealership I have ever worked with and I thank them. More

I was recently in a car accident which has been the worst experience. I needed a new vehicle so I was sent here by a co worker; I could not have been more impressed with the service. They had so many vehicle experience. I needed a new vehicle so I was sent here by a co worker; I could not have been more impressed with the service. They had so many vehicle in great shape; it did not take long to find one I liked. They worked with me with my insurance check and got a deal done quick; I am very very pleased with the deal and how laid back the staff is at Blue Bonnet Dodge in New Braunfels. I will never go anywhere else to buy another vehicle; I will travel the 45mins just to get my truck serviced just because I know I can trust them. More

It's an 80 plus mile round trip to have my Nitro serviced but it's worth the drive. We've known Harrisons family for many years and wouldn't do business anywhere else. We also recommend them to all our frie but it's worth the drive. We've known Harrisons family for many years and wouldn't do business anywhere else. We also recommend them to all our friends and acquaintances. It's particularily pleasing to know that the dealership understand how to treat customers and have a home-town atmosphere that is comforting and supportive to our needs. We feel like family when coming to your dealership. More

Excellant customer service from the time we entered the door. Everyone we came across offered to help us. Brent new exactly who we were the minute we asked to talk to Lisa. I had spoken to Lisa Friday morn door. Everyone we came across offered to help us. Brent new exactly who we were the minute we asked to talk to Lisa. I had spoken to Lisa Friday morning and told her exactly what I was looking for. They did not have the color I wanted but had one in a different color that I could test drive and if I liked it they would arrange to have the Challenger in the color I wanted brought in from another dealer. When I got there I found out that Lisa and Brent had already made the deal with the other dealership in case I wanted to buy that day. Robert took us on the test drive and knew all the features of the Challenger in detail which was very helpful. After the test drive we worked the numbers and got the price for the chanllenger we wanted as well as the trade in value for my car. Lisa had the car at Bluebonnet the next day by 3:00pm. When we picked it up she had the car cleaned and polished. As a matter of fact anytime she left a mark or print on the car she would immediately wipe it off. Lisa also walked us through the features of the nav, radio, dvd, and u-connect. She was very knowledgeable of all the systems. What impressed me the most about Lisa is that she listened to me. I told her that if I were to buy this car, I wanted it no later than Saturday and that I did not want to wait until Monday at all. She made all this happen. She did everything she said she would do and never made any excuses why she couldn't. This was by far the absolute best car buying experience I have ever had and I will defintely recommend Bluebonnet to anyone else. More

Robert was very helpful during the entire process. We enjoyed working with him. We will recomend him to our friends and family. He on time and went an extra mile to help up. He was not pushy and answered enjoyed working with him. We will recomend him to our friends and family. He on time and went an extra mile to help up. He was not pushy and answered every question we had. We need to let Robert how great he was. Thanks. Jon Rhodes More

5 Star Dealer??? By far the worst service I have ever received. I purchased a 2010 Challenger that didn’t have a Navigation system install. We negotiated a price to have an upgraded radio with Navigati received. I purchased a 2010 Challenger that didn’t have a Navigation system install. We negotiated a price to have an upgraded radio with Navigation system installed the next week. Got the car home and noticed the window etching and undercoating we paid for wasn’t completed. I called to schedule both jobs the following week. Brought the car in the next week for the install and the system was installed with all portions completed according to the service department. Later in the week my wife noticed the remote IPOD arm rest feature no longer worked. Called, discussed with service and agreed for an appointment the next week to fix. Dropped the car off on a Wednesday night and didn’t get it until the next week with absolutely no changes made to the radio configuration. Throughout the week there were numerous stories about faulty components and parts shipping delays. NONE of the managers could offer any kind of solutions or compensations for the week without the car or repeat trips to try and find a fault that wasn’t fixable. No rental was offered or decisions made to facilitate the process. The most disturbing thing about the whole experience was the lack of customer service from the managers. I understand not all service problems can be solved or foreseen, however the Blue Bonnet managers did nothing to help the situation. The attitude was sorry we are troubleshooting and there is nothing else we can do. Nothing was changed after two trips to the dealer, multiple stories of faulty equipment, and more than a week without a brand new car. BOTTOM LINE: IF CUSTOMER SERVICE IS AN IMPORTANT PART OR YOUR CAR BUYING EXPERIENCE, DON’T GO TO THIS DEALER…. More

Mr. Robert Mendez was absolutely awesome! I like his technique as a salesman. No pressure..answered questions succinctly...no hard sell...friendly, courteous, kind, knowledgible, and very professional. technique as a salesman. No pressure..answered questions succinctly...no hard sell...friendly, courteous, kind, knowledgible, and very professional. If BlueBonnet Chrysler had 10 Roberts, they'd have their whole inventory sold in half the time it usually takes. More

these guys were great my first new car was an expirence i will never forgot. no fancy stuff they were both pleasant and professional. i hope these guys stay there because i will purchase another vehicle very will never forgot. no fancy stuff they were both pleasant and professional. i hope these guys stay there because i will purchase another vehicle very soon and i hope they are there to help me. thanks for having a great group of guys More

This dealership has the largest selection of heavy duty pickups I've found in 4 states. They had 50 on lot and another 200 (yes 200) behind there other lot. And there prices are incredible. The 4 states ar pickups I've found in 4 states. They had 50 on lot and another 200 (yes 200) behind there other lot. And there prices are incredible. The 4 states are Texas, South Carolina,Georgia & North Carolina. I visited over 15 lots. Zero compared. . More

I have always gotten prompt, courteous and quality service when I visited the dealership. So far, I have not had any contact with anyone except the service department for periodic maintenance since I service when I visited the dealership. So far, I have not had any contact with anyone except the service department for periodic maintenance since I bought the car...it is a 2007. Like the dealership and my van that I bought there. This is my second vehicle I have purchased at this location. More