Bluebonnet Chrysler Dodge

We were having transmission issues with our Dodge Intrepid. It was downshifting after about 20 minutes. I could turn the car off, start it right back up and everything was fine. Since we are new t Intrepid. It was downshifting after about 20 minutes. I could turn the car off, start it right back up and everything was fine. Since we are new to the area, we decided to go to a trusted Chrysler dealership. Blue Bonnet took us right in and we walked out the next day with $938.72 less in our bank account but at least a car that ran, temporarily. Exactly one month and around 800 miles later the car started doing the exact same thing. We called Blue Bonnet and again they took us right in. They called later that day to tell us they were going to have to replace the same part plus refurbish the entire transmission. This time it would cost us $2,200. They were not willing to give us any credit, except for the warrantied part, for the money we had already spent even though their fix this time included the exact same thing they had just done. Based on their assessment we don't really feel they took the time to look at the car and diagnose the true problem either time. Completely ridiculous and they have lost a customer for life. We just moved into the area and will never visit them to buy or fix a car again. They are a Rip Off so please everyone beware. I have never felt more like someone was trying to pull one over on me. More

Back-end fees were so irritating, you only realize they're there right when your getting ready to sign. SO SHADY! ...doc fee...extra ttl fees...etc. Then they tried to get me to finance w/ them a they're there right when your getting ready to sign. SO SHADY! ...doc fee...extra ttl fees...etc. Then they tried to get me to finance w/ them after i repeatedly told them i had my own financing. Then they tried to scare me into buying a warranty. they don't take no for an answer. They put low prices on the internet to get you in the door and then make profit on the back-end: fees, interest, warranty. So, frustrating. Will not be back. More

My husband and I went to Blue Bonnet Chrysler/Dodge because a friend recommended that we try them. Our experience was very good from the moment we arrived. I test drove a Dodge Journey and choose a n because a friend recommended that we try them. Our experience was very good from the moment we arrived. I test drove a Dodge Journey and choose a new 2011. We are loyal Chrysler/Dodge customers and this is our 4th vehicle in 18 years. We like the warranty and service that comes with the Chrysler/Dodge products. Our last car was 8 years old and they gave us a fair trade in considering it had to be towed in. We will highly recommend Blue Bonnet Chrysler/Dodge to our friends and family who are looking for a car. More

I've been to Bluebonnet to buy a car the last three times, each ending in me having to go somewhere else mostly due to price & service issues. This time (forth and final attempt), Rodney Taylor came o times, each ending in me having to go somewhere else mostly due to price & service issues. This time (forth and final attempt), Rodney Taylor came out immediately to help us. That day, it was 104 degrees. Rodney took us to your overage lot and walked through all the Durango inventory you had until he found the one we were looking for. Afterwards, he met the price I needed to be at and 1 hour later, I was driving my new Durango home. Next car, I'll be back to Bluebonnet to buy.... So long as Rodney Taylor is still there. If he's not, I go where he goes. Awesome employee and fantastic service. Thanks Rodney! More

Lenore was pulled from the pre-owned vehicle lot to come assist with a new sale. From the moment we met her to the moment we drove off with our new SUV, it was a pleasure dealing with her. We never felt pre assist with a new sale. From the moment we met her to the moment we drove off with our new SUV, it was a pleasure dealing with her. We never felt pressured and she answered all questions to the best of her ability. She really listened! I will recommend her to everyone I know looking for a new or pre-owned vehicle. In a male-dominated industry it was refreshing to work with a woman. :-) More

Very friendly dealership. The experience wasn't grueling or pressured. All contact with anyone who worked there was excellent and they worked hard to make sure that I was a satisfied customer. I live 4 hour or pressured. All contact with anyone who worked there was excellent and they worked hard to make sure that I was a satisfied customer. I live 4 hours away and drove there to buy a used vehicle and I wouldn't hesitate to do so again. The only problem was that I had to wait for over an hour to get a current inspection sticker applied to it. The salesman Rick and the finance officer Ken were very enjoyable to do business with. More

well informed,easy to work with, concern for customer needs,good stock of vehicles, reasonable price and reasonable trade in value, close to home but cost of extended warrente too high needs,good stock of vehicles, reasonable price and reasonable trade in value, close to home but cost of extended warrente too high More

Robert Mendez was a great salesman enjoyed doing business with him. Buying the car was easy Robert helped even load the car on a trailer i rented thanks. with him. Buying the car was easy Robert helped even load the car on a trailer i rented thanks. More

We bought a 2007 avalanche. when we drove it, it had a wobble at 65 miles per hour. we lived out of town, so they agreed to fix it and bring it to us. they delivered it, and when we drove it, it still ha wobble at 65 miles per hour. we lived out of town, so they agreed to fix it and bring it to us. they delivered it, and when we drove it, it still had a wobble. we took it to a tire place and all four rims are bent. they had promised to fix it, yet they brought it to us in the same shape. they told us to get it fixed and they would reimburse us. but it cannot be fixed. we would have to buy new rims. since it can't be fixed, we wanted them to take the avalanche back. they said no but would give us some money for new rims, except the money would not begin to reimburse us for the total price of the rims. we were taken to the cleaners. we are filing a better business bureau complaint and an ebay investigation. B. Christian, Lubbock, Texas More

The salesperson was very helpful and responded to all questions that I had. The process covered a couple of months while I watched the car online. I would most definately do business with her anytime. questions that I had. The process covered a couple of months while I watched the car online. I would most definately do business with her anytime. More