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Blue Springs Ford
Blue Springs, MO
803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 20, 2016
Fuel Tank Recall I received a recall notice for my 2010 Fusion and though I'd never been to Blue Springs Ford, it was nearby and more convenient. Wes McGowen in servic I received a recall notice for my 2010 Fusion and though I'd never been to Blue Springs Ford, it was nearby and more convenient. Wes McGowen in service checked me in and explained the process of a recall when I'd already had the fuel tank replaced several years prior to the recall notice. He was so incredibly helpful and professional and even called me back after I'd left (in well under an hour!) to let me know what their warranty department said about possibly being reimbursed for the expense I'd already incurred. Can't say enough good things about Wes and the whole service department. Including the lovely ladies in the cashier office! More
by JRecker
Employees Worked With
Wes McGowen, Cashier office
May 20, 2016
Excellent Partner on a Ford Buy Back Vehicle If you want a partner with your vehicle experience Blue Springs for is the place to go. The General Manager, sales staff, and service department are If you want a partner with your vehicle experience Blue Springs for is the place to go. The General Manager, sales staff, and service department are great partners to purchase and service a vehicle. The Ford F150 that I purchased had defective construction concerning it 4 x 4 actuator assembly and related mechanisms. Through the grueling Ford buy back process Blue Springs Ford lived up to their promises written and verbal. In my buy back experience I had unique opportunity to see first hand the executive, service, sales, finance, and collision departs. All of them exceeded my expectations in a very tough situation. Blue Springs Ford assisted me through the process in a very professional way. Special thank you to Kyle H, Mike J, and Ryan J. Because of Blue Springs Ford's choice to be a partner in my situation rather than just a car dealer I would highly recommend working with Blue Springs Ford on purchases of any vehicles. More
by kjenkins
Employees Worked With
Kyle, Ryan J, Mike J, Larry, Jake, Finance Manager
May 17, 2016
Positive experience Purchased a pre-owned vehicle recently. Sale was quick and informative. Follow up met my expectations. Overall experience was to my satisfaction. I'l Purchased a pre-owned vehicle recently. Sale was quick and informative. Follow up met my expectations. Overall experience was to my satisfaction. I'll return there in future. More
by Otis
Employees Worked With
Paul C
May 12, 2016
Professional customer service. Professional services and professional staff. For the past few years, we have owned cars we purchased/leased from Blue Springs Ford. We look forward t Professional services and professional staff. For the past few years, we have owned cars we purchased/leased from Blue Springs Ford. We look forward to our continuing our relationship with the dealership and the staff of BSF. More
by Kcvanhorn
Employees Worked With
Carl
April 29, 2016
Purchased a 2016 Ford Explorer. Larry worked hard to get us a good deal on purchasing our 2016 Ford Explorer and I was happy with the trade-in amount I received on our Ford Five-Hund Larry worked hard to get us a good deal on purchasing our 2016 Ford Explorer and I was happy with the trade-in amount I received on our Ford Five-Hundred. More
by hayden, don47
Employees Worked With
Larry, Tyson
April 28, 2016
Got me in a car fast Jake Bockover was determined to get me into something I liked that was in my price range and he did just that. I am very pleased with the friendly ser Jake Bockover was determined to get me into something I liked that was in my price range and he did just that. I am very pleased with the friendly service I received at Blue Springs Ford. More
by MegGarcia
Employees Worked With
Jake Bockover
April 22, 2016
Great service The car needed a new clutch and JW took care of us. He even called to tell me my oil was due for a change and asked if I wanted to go ahead and take c The car needed a new clutch and JW took care of us. He even called to tell me my oil was due for a change and asked if I wanted to go ahead and take care of that. I didn't even notice. He was super on top of it. I had my car back with in five hours. It had even been washed!!! More
by Kevin
Employees Worked With
JW
April 21, 2016
Good and friendly service I delt with Wes in the service department and he was very kind and sociable and made sure I was getting what I wanted done. I delt with Wes in the service department and he was very kind and sociable and made sure I was getting what I wanted done. More
by jarhead199
Employees Worked With
Wes
April 21, 2016
Very friendly and very professional. Would Recommend Blue Springs over any dealership in Kansas City area buy far.There knowledgeable ,Friendly and they go the extra mile to make sure you Would Recommend Blue Springs over any dealership in Kansas City area buy far.There knowledgeable ,Friendly and they go the extra mile to make sure your satisfied.So when you go there to buy new Look up Tim Thompson. More
by Kcking
Employees Worked With
Tim Thompson for sure.And anyone in management.
April 20, 2016
Don't bother with used car department I bought my vehicle at Blue Springs Ford new in '05. I had a very pleasant experience buying it. The service department is very good as I never have I bought my vehicle at Blue Springs Ford new in '05. I had a very pleasant experience buying it. The service department is very good as I never have had a problem with them. Occasionally they will try and get you to pay for easy service such as changing your air filter or wiper blades which anyone can do themselves for half the cost but they aren't pushy if you tell them no. However, beware of the used car sales department. I had inquired about trading in my vehicle with the intention of buying a newer but used vehicle for better gas mileage. I had already gotten four other offers for my vehicle including two reputable area dealerships. Blue Springs Ford used car made a laughable offer which didn't even come close to the other offers I already had and wouldn't budge either, so I walked out. If they were willing to screw me on my current vehicle, I can't imagine that they wouldn't screw me on a newer purchase. Then, for the past week, the sales guy has been blowing up my phone wanting to know if I was still interested in selling my vehicle and purchasing one from them. I guess he thought I was kidding when I said I had better offers. If you are going to lowball me, don't be surprised that I won't do business with you! First impressions are everthing. More
by C K
Employees Worked With
Paul
