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Blue Springs Ford

Blue Springs, MO

4.0
803 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 803 reviews

August 20, 2018

Larry Luther Larry was so helpful when I bought my car. He was so nice, and not pushy like normal salesmen. He even called me on my birthday a year later to wish m More

by gracesims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Luther
Aug 21, 2018 -

Blue Springs Ford responded

We sure appreciate the positive feedback! We look forward to helping again in the future!

August 20, 2018

A great experience to overcome a possible adversity I would definitely recommend Larry Luther as a sales representative for Blue Springs Ford. He took his time with my daughter and I. We test drove se More

by LisaO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Luther
Aug 21, 2018 -

Blue Springs Ford responded

Welcome to our family! We sure appreciate the kind words and we are happy that Larry took great care of you!

August 20, 2018

Relieved I have been to dealership where the dealers made you feel beneath them. But not Blue Springs Ford. Thanks for the courtesy and welcoming environment. More

by ARAMSEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chayse Starin
Aug 21, 2018 -

Blue Springs Ford responded

We try to always make the customer number 1. Thanks for the 5 stars! Be sure and come back to visit us through our service department as well!

August 17, 2018

Best!! Blue springs Ford and their employees are the best ever! Would recommend them anytime to everyone !! the dealership itself it an awesome environment More

by Extremely happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Combs, Javier Ferrer
Aug 17, 2018 -

Blue Springs Ford responded

Thanks for the kind words! I will let the guys know!

August 17, 2018

THE BEST! DON'T GO ANYWHERE ELSE! My wife and I are so glad Ron Combs is back, as we won't work with anyone else... he adds such tremendous value to this dealership and how we are trea More

by best anywhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Combs
Aug 17, 2018 -

Blue Springs Ford responded

Thank you so much! Yes we are very happy and proud to have Ron back with us. I will let him know! Have an awesome day!

November 08, 2017

Unbelievably POOR service They charged me for work they didn't do and I had to repair what they damaged in their parking lot because I couldn't even drive it home!!! More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blaine Dalton
Nov 11, 2017 -

James responded

After speaking with the service manager and having a second equally bad experience with another visit and service adviser, we decided to escalate our complaint to the general manager. He heard our complaints and personally fixed the entire mess. He called me directly with updates, installed parts at his own expense to address an elusive service issue, and ultimately went far beyond 'above and beyond' to remedy our original service issue. He made such an outstanding effort that he changed my outlook on the dealership as a whole and made me regret my original poor review, hence this update. Although poorly handled by the service department, our issues are being handled superbly by management. Thank you.

September 29, 2017

Bad, Bad, Bad They just want your money. They didn't take the time to work with corporate to get things satisfactory. Doesn't matter the problem or right or wrong More

by janetc70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not know the name of the service tech, Jason Corum
September 17, 2017

My bankruptcy wasn't a problem It's always difficult to get financing when in a bankruptcy. There are a lot of hoops to jump through, paperwork to obtain, and then the dreaded deni More

by Insearchof...
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Luther
July 28, 2017

Would never recommend this dealership Why can't we give zero stars? This dealership earned it. After 2 terrible service appointments, I found out that in trying to "fix" something unde More

by HelloKitty3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone
March 09, 2017

ASK FOR AARON! I recently took my vehicle to Blue Springs Ford to diagnose a problem with my Fusion. Initially, the issue was illusive and the tech was unable to fin More

by handrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Benton
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