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Blue Springs Ford
Blue Springs, MO
803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 803 reviews
August 30, 2018
Very bad on 2 different cars we brought in for service I went in for a recall they told me to wait the will get me in a rental after a hour I went and asked why still waiting the service man thought I left I went in for a recall they told me to wait the will get me in a rental after a hour I went and asked why still waiting the service man thought I left threw the paper work in trash great service then I brought my truck in reg oil changed the marked tires rotated well they didn't do that went back for refund since they did not do what I paid for xxxxty Customer service had to return more then once on each car and no one ever said sorry for the hours I wasted trying to get service that was common More
by VHANDLEY
Verified CustomerEmployees Worked With
Jason Corum, Blaine Balderston, JW Williams
August 30, 2018
Great way of doing business Put it on diagnostics and spotted the problem right away. Came up with a cost effective solution. I like doing business with these people! Sam is alwa Put it on diagnostics and spotted the problem right away. Came up with a cost effective solution. I like doing business with these people! Sam is always great to deal with! More
by Abusa
Employees Worked With
Sam Bell
August 29, 2018
Went in for the works The staff in the service department just go above and beyond to make sure you are happy with the results. I don’t know why you would want to go anywh The staff in the service department just go above and beyond to make sure you are happy with the results. I don’t know why you would want to go anywhere else. GREAT JOB!!! More
by jacksonfish
Employees Worked With
Kyle Harris, Ryan Jenkins
August 28, 2018
Still happy I moved out of the area, however, I still rely on Blue Springs Ford to service my vehicle. The service hours and philosophy are very customer-friendly I moved out of the area, however, I still rely on Blue Springs Ford to service my vehicle. The service hours and philosophy are very customer-friendly and I have never been disappointed with the customer service. I recommend them to friends and family. More
by mksinclair
Employees Worked With
Ryan Jenkins, Sam Bell
August 28, 2018
What a great experience! We found our car on line. Larry was easy to deal with and very responsive. He arranged for the he car to be shipped to me in New Mexico and it arrived We found our car on line. Larry was easy to deal with and very responsive. He arranged for the he car to be shipped to me in New Mexico and it arrived in just a few days. The dealership was very efficient with the paperwork and I received my title a day after delivery More
by Merlin
Employees Worked With
Larry Luther
August 28, 2018
Amazing experience Larry makes buying a car a wonderful experience. For me being a first time car buyer he made it amazing. Had all my questions answered before leaving Larry makes buying a car a wonderful experience. For me being a first time car buyer he made it amazing. Had all my questions answered before leaving the dealership. I Recommend him to everyone. More
by Brooke sterling
Employees Worked With
Josh,Paige , Chayse Starin, Larry Luther
August 27, 2018
Service was great got my tire changed out that I had warranty on they had to order one that got there in afternoon. Took care of was great got my tire changed out that I had warranty on they had to order one that got there in afternoon. Took care of More
by bonitarenfro
Employees Worked With
Richard, service department
August 27, 2018
Great auto service. Pay attention to detail I really like the customer service and technicians at Blue Springs Ford. I’ve served my Ford truck there since new. I wouldn’t think of taking anywher I really like the customer service and technicians at Blue Springs Ford. I’ve served my Ford truck there since new. I wouldn’t think of taking anywhere. More
by tvanwink1414
Employees Worked With
Kyle Harris
August 27, 2018
Service on vehicle Service was excellent. On time and JW called and informed us what was going to be done and when and the price. No surprises which is great. Service was excellent. On time and JW called and informed us what was going to be done and when and the price. No surprises which is great. More
by scubajoc
Employees Worked With
Sandy Tresenriter, JW Williams, Brian Metz
August 27, 2018
Professional (.) I don’t often write reviews.... except bad ones but Paul Chaples was knowledgeable and professional and a pleasure to work with! Willing to help me I don’t often write reviews.... except bad ones but Paul Chaples was knowledgeable and professional and a pleasure to work with! Willing to help me decide which models to choose from and made the decision much easier. Great salesman! More
by Chris
Employees Worked With
Paul Chaples
