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Blue Springs Ford
Blue Springs, MO
798 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 798 reviews
September 03, 2018
Car repair Sam was very professional and explained everything to me so I would understand what was wrong . He is a good service man I always go to blue Springs Sam was very professional and explained everything to me so I would understand what was wrong . He is a good service man I always go to blue Springs ford for my car repair More
by nans2621
Verified CustomerEmployees Worked With
Sam Bell
Helpful September 01, 2018
Double check Very friendly and quick. Not sure all details were covered though. The very next day the coolant light went off telling me that I was low on engine c Very friendly and quick. Not sure all details were covered though. The very next day the coolant light went off telling me that I was low on engine coolant, the review from my service report said ALL fluids were checked and filled! Also, all four of my wheel covers are rattling after having the tires rotated. They did not rattle when I took it in. I will probably need to go back and have this looked at. More
by wesw88
Employees Worked With
Can’t honestly rember the name of my service person, in the past I have dealt with JW but it was not him this time, the survey makes you check someone., JW Williams
August 31, 2018
Great Service Dept. - Friendly and Helpful I needed an 'emergency' battery installation and when I arrived at the service dept. early that morning, they were very helpful and took care of all o I needed an 'emergency' battery installation and when I arrived at the service dept. early that morning, they were very helpful and took care of all of the maintenance needed. Great Service Dept! More
by S-NEUWIRTH
Employees Worked With
Sam Bell
August 31, 2018
Work done in a timely manner. Service is done in a timely manner. Employees are friendly and courteous. Service staff are all very knowledgeable and make you feel like your vehicle Service is done in a timely manner. Employees are friendly and courteous. Service staff are all very knowledgeable and make you feel like your vehicle is going to be taken care of. More
by steve@lpoa.com
Employees Worked With
Ryan Jenkins
August 30, 2018
Great way of doing business Put it on diagnostics and spotted the problem right away. Came up with a cost effective solution. I like doing business with these people! Sam is alwa Put it on diagnostics and spotted the problem right away. Came up with a cost effective solution. I like doing business with these people! Sam is always great to deal with! More
by Abusa
Employees Worked With
Sam Bell
August 30, 2018
Oil change Always honest and attentive. Also a great area to wait in. They are always so accommodating! My favorite place to service my car. I’ll be back! Always honest and attentive. Also a great area to wait in. They are always so accommodating! My favorite place to service my car. I’ll be back! More
by BB1KB2
Employees Worked With
Jim Howard
August 30, 2018
Very bad on 2 different cars we brought in for service I went in for a recall they told me to wait the will get me in a rental after a hour I went and asked why still waiting the service man thought I left I went in for a recall they told me to wait the will get me in a rental after a hour I went and asked why still waiting the service man thought I left threw the paper work in trash great service then I brought my truck in reg oil changed the marked tires rotated well they didn't do that went back for refund since they did not do what I paid for xxxxty Customer service had to return more then once on each car and no one ever said sorry for the hours I wasted trying to get service that was common More
by VHANDLEY
Employees Worked With
Jason Corum, Blaine Balderston, JW Williams
August 29, 2018
Went in for the works The staff in the service department just go above and beyond to make sure you are happy with the results. I don’t know why you would want to go anywh The staff in the service department just go above and beyond to make sure you are happy with the results. I don’t know why you would want to go anywhere else. GREAT JOB!!! More
by jacksonfish
Employees Worked With
Kyle Harris, Ryan Jenkins
August 28, 2018
Still happy I moved out of the area, however, I still rely on Blue Springs Ford to service my vehicle. The service hours and philosophy are very customer-friendly I moved out of the area, however, I still rely on Blue Springs Ford to service my vehicle. The service hours and philosophy are very customer-friendly and I have never been disappointed with the customer service. I recommend them to friends and family. More
by mksinclair
Employees Worked With
Ryan Jenkins, Sam Bell
August 28, 2018
What a great experience! We found our car on line. Larry was easy to deal with and very responsive. He arranged for the he car to be shipped to me in New Mexico and it arrived We found our car on line. Larry was easy to deal with and very responsive. He arranged for the he car to be shipped to me in New Mexico and it arrived in just a few days. The dealership was very efficient with the paperwork and I received my title a day after delivery More
by Merlin
Employees Worked With
Larry Luther
