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Blue Springs Ford
Blue Springs, MO
803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 803 reviews
September 10, 2018
Sandy did an amazing job of getting me exactly what I wanted Walked into the dealership and was immediately greeted by Sandy Tresenriter. She made me feel welcome and honestly wanted to get to know my needs as a Walked into the dealership and was immediately greeted by Sandy Tresenriter. She made me feel welcome and honestly wanted to get to know my needs as a customer. She helped me find exactly what I wanted and made the purchase process a breeze. I would recommend her and the Blue Springs Ford dealership to anyone out there wanting to buy. More
by ryanjorgensen85
Verified CustomerEmployees Worked With
Tyson Young, Sandy Tresenriter
September 10, 2018
Good purchase The salesman at the dealership worked with me and was able to find exactly what I was looking for. Even though it took over a month he was able to fin The salesman at the dealership worked with me and was able to find exactly what I was looking for. Even though it took over a month he was able to find the exact vehicle I wanted. I have been to another Ford dealership that I ended up not using because they treated me very rudely and I was more of an inconvenience than a customer there. I was so glad I gave Ford another chance and let the Blue Springs Ford. More
by shaunalaughlin
Employees Worked With
Tyson Young, Kevin Melendez
September 10, 2018
Routine maintenance Always very friendly and professional. Would recommend. This has become my go to Ford dealership for all my vehicle needs. Service times are right on Always very friendly and professional. Would recommend. This has become my go to Ford dealership for all my vehicle needs. Service times are right on the money More
by tuescher2
Employees Worked With
Ryan Jenkins, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Darin King, Richard Curtis
September 08, 2018
Awesome The easiest and fastest oil change I’ve ever had I recommend Bluespring Ford service department to all my contacts Thanks for helping a working pers The easiest and fastest oil change I’ve ever had I recommend Bluespring Ford service department to all my contacts Thanks for helping a working person out More
by terry.wood
Employees Worked With
Kyle Harris, Sam Bell
September 07, 2018
Quick service No appointment necessary is very convenient. They serviced my vehicle in less time than I was told and the cost was less than most. They even offer a No appointment necessary is very convenient. They serviced my vehicle in less time than I was told and the cost was less than most. They even offer a free vehicle wash if you want it. More
by briansjmotorcycles
Employees Worked With
Not sure
September 07, 2018
Excellent service The service reps were very helpful and the wait time was reasonable. There was a recall on my air bag. Having an Enterprise branch made it convenient The service reps were very helpful and the wait time was reasonable. There was a recall on my air bag. Having an Enterprise branch made it convenient to get a loaner until part is replaced. More
by rxdrake
Employees Worked With
Darell Daniels, Darin King
September 07, 2018
2018 Explorer Purchase Purchased a New 2018 Ford Explorer and could not have had better service anywhere than I received from Blue Springs Ford from the first time I walked Purchased a New 2018 Ford Explorer and could not have had better service anywhere than I received from Blue Springs Ford from the first time I walked into the door to the moment I drove away in my new Explorer. Professional and Very Friendly certainly describes everyone we came into contact with at this dealership. More
by Happy Explorer Buyer
Employees Worked With
Tamarik Riddle walked me through all the tech features in my vehicle and did an excellent job explaining everything and Susie at Reception is a terrific asset to your dealership, Kim Koskovich, Larry Luther
September 07, 2018
Stand Up for Yourself Went in to have The Works oil change. It was finished in a timely manner. BUT, I knew when I went in that the low tire pressure lites had been coming Went in to have The Works oil change. It was finished in a timely manner. BUT, I knew when I went in that the low tire pressure lites had been coming on. My car had not been driven for 4 weeks. I do things before I go in as a double check that they are doing what they say they will do. Examples include marking tires, knowing if something is already wrong. When I got in my car to leave the low tire pressure lights beeped and remained on. I immediately drove right back into the garage. They took it back to the mechanic that worked on it. He stated that he did rotate and check pressure. He said that he forgot to reset the low pressure lights so they wouldn't come on. I haven't checked into rather they have to reset the switch or it resets when the tire pressure is correct. They said they were sorry and he would talk to his mechanics. This is the 2nd time this has happened to me. The 1st time I had a brake light out and they didn't catch it when doing the inspection. So to say, yes I'm leary of them doing everything on the list. Just make sure you speak up. More
by MAGGIEAFARRELL
Employees Worked With
Jim Howard, JW Williams
September 06, 2018
Service center refuses to document work. Came in to have an oil change and to have my transmission checked (again). I was told that the technician flashed the TCM, and that seemed to fix the Came in to have an oil change and to have my transmission checked (again). I was told that the technician flashed the TCM, and that seemed to fix the problem. However, the documentation I was given stated that there was no problem with the transmission. When I brought this to their attention, they refused to correct the document. After originally posting this review, I spoke with Kyle Harris, and he apologized for my experience, and seemed genuinely concerned about it. He arranged to have the corrected documents sent to me. I’ve increased my original rating, but it’s hard for me to give high marks for this visit. It took multiple phone calls and a review on this site before the dealership took action. (In addition, it looks the transmission problems weren’t corrected, so it looks like I need to take another day off of work.) More
by Oblio88
Employees Worked With
Christopher Smith, Kyle Harris, JW Williams
September 06, 2018
Explorer warranty service repair I bought my vehicles at other dealerships but can’t beat the Bkue Springs service department! I had a battery issue and recall service done to my comp I bought my vehicles at other dealerships but can’t beat the Bkue Springs service department! I had a battery issue and recall service done to my complete satisfaction! More
by tvanwink1414
Employees Worked With
Debbie in customer service made sure I was satisfied with my service!, JW Williams
