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Blue Springs Ford
Blue Springs, MO
803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 803 reviews
September 13, 2018
Headlight replacement Got me in quickly and did the replacement quickly. I always receive prompt and courteous service. I would recommend them to anyone who needs service o Got me in quickly and did the replacement quickly. I always receive prompt and courteous service. I would recommend them to anyone who needs service on their vehicles. More
by scott.a.bush
Verified CustomerEmployees Worked With
JW Williams
September 13, 2018
always excellent service. well, I just have a couple of comments about Tuesday's Service. For one you didn't wash my car like you usually do and after I paid for my oil change well, I just have a couple of comments about Tuesday's Service. For one you didn't wash my car like you usually do and after I paid for my oil change I was told that my car was out at the body shop and I should ask the guys in the service department where to go. You know its quite a hike out to the body shop from service. My car should have been washed and waiting up buy the service dept. Other than that and the fact that I got an offer from Metro for the works for $39.95 and I paid 49.95 there at Blue Springs but you did furnish me a car. So all and all it's all good! More
by joanierussell
Employees Worked With
Tyson Young, Ryan Jenkins
September 13, 2018
No better than the rest of the other dealerships My wife took her car and asked him to change the oil and check a noise from the front end , and did not address the problem, when she came back to pi My wife took her car and asked him to change the oil and check a noise from the front end , and did not address the problem, when she came back to pick up and pay for the oil change she had to go back and ask them if they found out anything that was wrong and it was not on the paperwork nor did they Address the problem. Then I had to take it back up there and drop it off to have it checked again waste my time my wife’s time this is NOT a dealership that I would recommend anyone to go and have a simple oil change done and yes I would like a response to this survey because I think it’s pathetic they way they treated a woman in this situation More
by LANA.DREHER
Employees Worked With
Richard Curtis
September 12, 2018
The man I schedule with for service I am a very happy customer with the service Dept, my main man is Sam I really feel great when he handles my situation ,it's like he really cares about I am a very happy customer with the service Dept, my main man is Sam I really feel great when he handles my situation ,it's like he really cares about me ,i know u prbly get some criticism from people but I believe a person like Sam needs to be reconized as one of the best employees you have ,kudos to Sam thats why I am getting service for my 2 vehicles at blue springs, I hope you share this opinion with him thanks again to a caring employee SAM david bales More
by DAVID525
Employees Worked With
Blaine Balderston, Paul Chaples, Sam Bell, Julie Nead
September 12, 2018
Service staff made the experience of repair due to accident The provider of service was excellent and went beyond the call of duty dealing with our insurance company. The repair area was back to the original s The provider of service was excellent and went beyond the call of duty dealing with our insurance company. The repair area was back to the original shape prior to the accident. One can not tell that the car had been in an accident. Service was beyond satisfactory as well as staff help and service. More
by markbundy
Employees Worked With
Darin King
September 11, 2018
Kevin is great! When i went to Kevin looking for a new car, i had very high expectations of what i wanted in my car. He took the time to find the PERFECT car for me! When i went to Kevin looking for a new car, i had very high expectations of what i wanted in my car. He took the time to find the PERFECT car for me! Kevin took the time to answer any question i had and explained every feature in detail that i did not understand. He exceeded any expectations that i had and made the car buying process much easier and more smooth than any other delearship I’ve been to. More
by Kgordier
Employees Worked With
Kevin Melendez
September 10, 2018
Satisfied Larry at Ford of Blue Springs, MO help me with getting a car for no money down and payments he can handle or me, with Capital One financial companie h Larry at Ford of Blue Springs, MO help me with getting a car for no money down and payments he can handle or me, with Capital One financial companie help put my son into a 2011 Dodge Calber Mainstream SUV while he had graduated from getting his teaching & theatre degrees. Larry is the man going back to see him again & taking my sister to see if he can do the same for her. Thanks Larry More
by Ladyleo9807
Employees Worked With
Larry Luther
September 10, 2018
BS Ford was great to work with I'm a repeat customer. My family bought new through BS Ford, years ago. BS Ford is great to work with. Kevin M was very helpful in finding just the ri I'm a repeat customer. My family bought new through BS Ford, years ago. BS Ford is great to work with. Kevin M was very helpful in finding just the right car for my family. I would recommend Kevin to a friend. We regularly have our cars & truck serviced at BS Ford & are pleased with the maintenance our vehicles receive. We have also had several positive experiences over the years with the collision center at BS Ford. More
by RedBirdsFan
Employees Worked With
Kevin Melendez
September 10, 2018
Worst car buying experience I’ve ever experienced! The management/sales team of Blue Springs Ford lied to me several times. I was told by management the seats were checked and in good shape under the The management/sales team of Blue Springs Ford lied to me several times. I was told by management the seats were checked and in good shape under the seat cover, to find the driver’s seat had 2 big rips. We agreed on a price and they added a $200 dealership on top of the negotiated price. They told me the A/C was checked, but it still didn’t work correctly. When I finally got them to look at the A/C a second time the service department couldn't fix it, so they sent me to a Chevy dealership. Chevy simply added a 1 lb of Freon to correct the issue. The radio wasn’t working and the replacement radio they installed didn’t work with all the functions of the car like I was told it would. The only positive is Chayse Strain helped me resolve most of the issues. I would not recommend this dealership to anyone. More
by unhappy customer
Employees Worked With
Chayse Starin, Javier Ferrer
September 10, 2018
Great commination and return on work Great experience. Quick response and took care of needs. My car had a recall. Took care of everything in a quick response and return on work Great experience. Quick response and took care of needs. My car had a recall. Took care of everything in a quick response and return on work More
by lisa.limberg
Employees Worked With
JW Williams, Richard Curtis
