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Blue Springs Ford

Blue Springs, MO

4.3
798 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 798 reviews

September 15, 2018

Exemplary service They are courteous and attentive to your needs, always go above and beyond to make sure their customers are satisfied with their interaction at every More

by Olgyrene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Tresenriter, Mike Knott
September 14, 2018

Great experience After moving to the Blue Springs area we went to this dealership for oil changes for our Explorer and had excellent and courteous service there so whe More

by Redhot18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Melendez
September 14, 2018

Oil changes every 5000 They do a good job and they wash your car and if they see something that needs changing they let you know , and the cost! More

by papastark8346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Scott, Richard Curtis
September 14, 2018

Excellent Although i get hit with a large bill i was happy i made the appointment. A new truck to me an i was a little skeptical about the dealership i bought t More

by lj374
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Bell
September 14, 2018

Ford parts have become very unsatisfactory We have become dissatisfied lately with the quality of the Blue Oval. xx Ford service department has always very helpful & knowledgeable but it seems More

by BD72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Jenkins, Sam Bell
Sep 17, 2018 -

Blue Springs Ford responded

We appreciate your feedback! I apologize that your recent experience was less than excellent. I'm confident we can resolve your concerns. Please call me Ryan Jenkins Quick Lane Manager 816-224-7367

September 13, 2018

Headlight replacement Got me in quickly and did the replacement quickly. I always receive prompt and courteous service. I would recommend them to anyone who needs service o More

by scott.a.bush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JW Williams
September 13, 2018

always excellent service. well, I just have a couple of comments about Tuesday's Service. For one you didn't wash my car like you usually do and after I paid for my oil change More

by joanierussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Young, Ryan Jenkins
September 13, 2018

No better than the rest of the other dealerships My wife took her car and asked him to change the oil and check a noise from the front end , and did not address the problem, when she came back to pi More

by LANA.DREHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Curtis
Sep 14, 2018 -

Blue Springs Ford responded

We appreciate your feedback! I understand the inconvenience and apologize your service concerns weren't resolved more efficiently. It's our goal that you have an excellent experience every visit. I'm confident we can resolve this. Please call me at your earliest convenience. 816-224-7367

September 12, 2018

The man I schedule with for service I am a very happy customer with the service Dept, my main man is Sam I really feel great when he handles my situation ,it's like he really cares about More

by DAVID525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Balderston, Paul Chaples, Sam Bell, Julie Nead
September 12, 2018

Service staff made the experience of repair due to accident The provider of service was excellent and went beyond the call of duty dealing with our insurance company. The repair area was back to the original s More

by markbundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin King
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