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Blue Springs Ford
Blue Springs, MO
801 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 801 reviews
October 24, 2018
Quick Efficient Service Work was completed as requested in a quick and efficient manner. Got a good car wash in the deal. Very happy with service and hospitality. Work was completed as requested in a quick and efficient manner. Got a good car wash in the deal. Very happy with service and hospitality. More
by Davej9980
Verified CustomerEmployees Worked With
Larry Luther
October 24, 2018
Outstanding Experience Everyone I dealt with was super helpful. My salesman, Chase Walker, was fantastic to work with. He walked me through the whole process and explained e Everyone I dealt with was super helpful. My salesman, Chase Walker, was fantastic to work with. He walked me through the whole process and explained everything in detail. Will definitely go back for my next car! More
by mllandis79
Employees Worked With
Chase Walker
October 24, 2018
2012 Escape Speed control in transmission went out- ordered part, loaned a vehicle. Quick reasonable service. Been a customer for well over 20 years, purchase Speed control in transmission went out- ordered part, loaned a vehicle. Quick reasonable service. Been a customer for well over 20 years, purchased various vehicles and always have then serviced by BSF More
by imtecgroup
Employees Worked With
Sam Bell
October 23, 2018
Outstanding Service Travelling through Kansas City with a U-Haul trailer on our way to St Louis the engine began to misfire.It was 6:30 in the morning and thought best to Travelling through Kansas City with a U-Haul trailer on our way to St Louis the engine began to misfire.It was 6:30 in the morning and thought best to take to a local dealership. Was greeted by Jim Howard at 7:00. He was very friendly,professional and empathetic to our situation. He helped unhook the trailer and said a technician could look at it at 8:00. Shortly after 8:00 we talked to Sam Bell and they discovered the problem. The only issue they could not get a part until noon and we would be on the road by 1:00. Sam came back 45 minutes later saying they found the part at another dealer. We were back on the road around 9:30. Simply outstanding service! Both gentlemen went above and beyond - Thank you! More
by kmeyer
Employees Worked With
Jim Howard, Sam Bell
October 23, 2018
Address issue with Sync system. Sync system was acting up and took it in for service. They ran diagnostics on it and everything looked good. They identified that the version of Syn Sync system was acting up and took it in for service. They ran diagnostics on it and everything looked good. They identified that the version of Sync that I had was older and they felt that the issue would be resolved if Sync was updated. Agreed to have them update Sync and it did resolve the issue. More
by kriepe01
Employees Worked With
Sandy Tresenriter, Ryan Jenkins, Jim Howard
October 22, 2018
Basic oil change They completed my basic oil change successfully in a reasonable amount of time. I had no problems during this visit to blue springs ford. Quiklane. They completed my basic oil change successfully in a reasonable amount of time. I had no problems during this visit to blue springs ford. Quiklane. More
by ryan
Employees Worked With
JW Williams
October 22, 2018
Tired of waiting. I’m very happy with this dealership. And their service. I am concerned about how long it is taking to get the part in for the recall on my car! I’m very happy with this dealership. And their service. I am concerned about how long it is taking to get the part in for the recall on my car! More
by ncjones410
Employees Worked With
Richard Curtis
October 22, 2018
Exceeds expectations every time I don't take my vehicles anywhere else. Great service, and clean atmosphere. Friendly people, and great advice for future purchases. I'll be back at I don't take my vehicles anywhere else. Great service, and clean atmosphere. Friendly people, and great advice for future purchases. I'll be back at my recommended service date. Thanks More
by scott.haldiman
Employees Worked With
Kyle Harris, Blaine Balderston, Ron Combs, Ryan Jenkins, Jim Howard, JW Williams, Mike Knott, Mark Scott, Darin King, Richard Curtis
October 22, 2018
It was efficient Service was good but not complete the first time had to take it back the next day they did have it for two days but it was all covered by warrenty ve Service was good but not complete the first time had to take it back the next day they did have it for two days but it was all covered by warrenty very happy about that . Ford has been good for that over the years. More
by abe
Employees Worked With
Mark Scott
October 22, 2018
Quick, and Amazing Customer Service When I purchased my CAR there, I didn't feel like I was being forced to purchase what I did not want, my sales rep, listen to what I wanted and made t When I purchased my CAR there, I didn't feel like I was being forced to purchase what I did not want, my sales rep, listen to what I wanted and made that happen!!! More
by Happy go Lucky
Employees Worked With
Darin King
