Blue Springs Ford

Dealerships Suck I lost my remote start fob and also needed a spare remote ignition key. When I brought my 2014 Escape SE to the dealership I had to ask way more ques I lost my remote start fob and also needed a spare remote ignition key. When I brought my 2014 Escape SE to the dealership I had to ask way more questions than I got definitve answers, and I had to involve at least two third party venders before and after service. I could not get a straight answer from anybody as to what equipment I had and where to by parts for the service needed. I kept getting the run-around from everyone. No one wanted to actually look at the vehicle first. I even had to call the original dealership in Clinton, Mo. who at least offered to help based on my VIN code. I had to allow Blue Springs to make an ignition key For A KINGS RANDOM OVER $300 and discovered for myself that my key C5JT-15K601-AB required a remote start fob C5JT-15K601-DC which I then had to order on EBAY because nobody in MO has a clue! I still have yet to get it programmed, but found a vender in Warrensburg who my be able to do so AFFORDABLY. More

Oil change They do a great job with costumer service when I take my car in for service. As long as JW is there I will continue to use Blue Springs Ford Thanks J They do a great job with costumer service when I take my car in for service. As long as JW is there I will continue to use Blue Springs Ford Thanks JW More

Always a pleasant experience!!! I have purchased 2 cars from there. My current car is a Chrysler and I take it there for service because of my previous experience. I can never rem I have purchased 2 cars from there. My current car is a Chrysler and I take it there for service because of my previous experience. I can never remember having a negative experience. This dealership is committed to customer service. More

Very good and nice employees Easy and very fast, happy to see you, good work, ask questions about your vehicle, ask if any other problems with your vehicle and glad to see you. Easy and very fast, happy to see you, good work, ask questions about your vehicle, ask if any other problems with your vehicle and glad to see you. More

Everything went well Everyone was very helpful and new what they were doing. I would go back for business to get another car. Also I will tell a friend. Everyone was very helpful and new what they were doing. I would go back for business to get another car. Also I will tell a friend. More

Had back glass changed and oil The service was great for once they actually checked my breaks saying my front brakes are needing replaced soon which I have been saying for 2 oil cha The service was great for once they actually checked my breaks saying my front brakes are needing replaced soon which I have been saying for 2 oil changes and was brushed off More

Recall Took less time than estimated. Every time I have been in for any service it has taken less time than estimated and the estimated time has been shorte Took less time than estimated. Every time I have been in for any service it has taken less time than estimated and the estimated time has been shorter than expected. I like these people. More