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Blue Springs Ford

Blue Springs, MO

4.1
801 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 801 reviews

November 13, 2018

Not this time My truck was at the front door at 530am. For an oil change. No phone call by 1. Always had a call by 10am. Called up n no one new where my truck w More

by RJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Howard
Nov 15, 2018 -

Blue Springs Ford responded

Thank you for your feedback! I apologize about your recent experience. Please let us know if there is any way we can better serve you. Ryan Jenkins Service Drive Manager 816-224-7367

November 13, 2018

Always seem to get fast and honest service. Comes down to 1st service on new vehicle when a major problem occurred. They went above and beyond to fix that plus keeping me satisfied ever since (4 More

by KHAPPYCAMPERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Balderston, Chayse Starin, Paul Chaples, Chase Walker, Mark Scott, Darin King, Nichole Campbell
Nov 02, 2018 -

Blue Springs Ford responded

We appreciate your feedback! Thank you for your continued business and loyalty to Blue Springs Ford.

November 13, 2018

Side view mirror replace Took a few days to get the part but only an hour to get my car fixed and back home. Nice treatment from the collision center, and Derek especially. More

by EFranke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek in collision center
November 13, 2018

Price My wife did not want to pay the estimated amounted 1700 hundred . I take the car back. Mike was great, polite, apologetic, treat me well. Thank you More

by bacci1130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Knott
Nov 15, 2018 -

Blue Springs Ford responded

Thank you for letting us know how we did! We appreciate your business.

November 13, 2018

Great place to get your vehicle serviced From the service writers to the management team, the experience is always awesome at Blue Springs Ford. This is why I continue to purchase and service More

by Scottface9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins, Sam Bell, Mark Scott
November 12, 2018

Made things easy! Buying our new truck was made easy with Nichole! We didnt have to wait all day or the next to get to financing! We recommend Blue springs Ford and N More

by blu1eyes2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichole Campbell
November 12, 2018

purchased a 2019 mustang I thought Nichole did a great job explaining the ins and outs of the vehicle. Follow up was great and she was very accommodating even willing to come More

by scarlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichole Campbell
November 12, 2018

Service I came back after my service last Friday to ask about the stuff missing in the back of my truck. They went to the technician to find out but he was g More

by kennethwilliams0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do t have a clue who worked on my truck
Nov 12, 2018 -

Blue Springs Ford responded

Thank you for your feedback! I apologize about your recent experience. I'm confident we can resolve your concern. Please contact me at your earliest convenience Ryan Jenkins Service Drive Manager 816-224-7367

Nov 15, 2018 -

Blue Springs Ford responded

We appreciate the feedback! I apologize about the miscommunication. Please contact me at your earliest convenience Ryan Jenkins Service Drive Manager 816-224-7367

November 12, 2018

Good service All went well and was happy when we got done Will come back again next time. When the weather clears up we will come get our truck washed More

by lovesteddybearsgrandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Ferrer, JW Williams
Nov 12, 2018 -

Blue Springs Ford responded

Thank you for letting us know how we did! We appreciate your business.

November 12, 2018

Best time ever buying a car Everyone was so helpful. Art Kanaziz answered all my questions and was just an amazing salesperson. If I ever have to buy another car again I'll be go More

by Love my car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Kanaziz
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