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Blue Springs Ford
Blue Springs, MO
801 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 801 reviews
November 15, 2018
Great Experience! My teen bought his first car today. We had done our homework but still had some questions. Taylor was fantastic. He was easy to work with, low pressur My teen bought his first car today. We had done our homework but still had some questions. Taylor was fantastic. He was easy to work with, low pressure, easily answered all our questions, and got us through the process quickly. Thank you Taylor! I initially contacted the dealership via the internet and Doug was prompt in responding, and answering questions prior to going into buy. More
by snowbigdeal
Employees Worked With
Taylor Freeman, Doug Durden
November 15, 2018
Efficient, as always I’ve had all of my service work done at blue Springs Ford for the last two years, The quality of the advice and workmanship are always top notch.Effi I’ve had all of my service work done at blue Springs Ford for the last two years, The quality of the advice and workmanship are always top notch.Efficient, as always. More
by glenoakbuilders
Verified CustomerEmployees Worked With
Ryan Jenkins, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Darin King, Richard Curtis
November 14, 2018
I’d rather drive to Independence I have been here twice because it’s so close to my home. The first time the tech lied about my tier pressure sensor not being covered under warranty. I have been here twice because it’s so close to my home. The first time the tech lied about my tier pressure sensor not being covered under warranty. I asked him to check several times. I waited several hours in the waiting room and was never told my car was ready until I asked. The first time that happened I thought nothing of it but this last time I watched the entire waiting room empty out and when I finally got up to ask about my car 1:47 mins later it had been serviced and was just waiting out front. We paid for an extended warranty and now we have to accept less than satisfactory service. Also they didn’t wash my car they told me because it was cold I could come back when it’s warmer. Women beware or come with your husbands. More
by jts862002
Employees Worked With
Jim Howard
November 14, 2018
PERFECT!! It was great experience buying a truck they made it really easy for me and my dad manger chance and sales person Paul was great help Paul helped and e It was great experience buying a truck they made it really easy for me and my dad manger chance and sales person Paul was great help Paul helped and explained everything about what we needed and match our requirements was great experience More
by Dad123
Employees Worked With
Chayse Starin, Paul Chaples
November 14, 2018
Friendly Very friendly. Easy to work with both sales rep and finance. Clean facility. Everyone we dealt with was great. Would definitely refer anyone to Blue Very friendly. Easy to work with both sales rep and finance. Clean facility. Everyone we dealt with was great. Would definitely refer anyone to Blue Springs Ford. More
by Penny
Employees Worked With
Paul Chaples
November 14, 2018
Flat Fixed Fast & Free! Bought tires elsewhere last month. Flat tire this month. Tire store wanted next day appointment with 2-3 hour wait. BSF fixed it within 30 minutes for Bought tires elsewhere last month. Flat tire this month. Tire store wanted next day appointment with 2-3 hour wait. BSF fixed it within 30 minutes for free. They’ve earned my future tire buys. More
by LARRY_TENNANT
Employees Worked With
Kyle Harris, Ryan Jenkins
November 14, 2018
2015 Mustang Gt Bought the car a few months ago had some body damage to the door so car stayed after we signed papers got it back the first time and it looked worse t Bought the car a few months ago had some body damage to the door so car stayed after we signed papers got it back the first time and it looked worse than when we bought it the dealership said they wanted to make it right and they would send it to a better body guy and painter got it back the second time and still looked like crap but at this point they have had my car for the first 2 weeeks I owned it. Then we get the heavy rains and the inside of my car is full of water I call the dealership and I am told it’s not covered under warranty so I am responsible for the cost, I understand I bought a used car but most dealerships would stand behind there cars. The good side was sales team was friendly and purchasing was easy but car is an overall piece so far. More
by Jwaller85
Employees Worked With
Taylor Freeman
November 13, 2018
Great salesperson and experience I called the dealership when they were closing about a car I saw online. The front desk person said everyone was headed out and to call back tomorrow. I called the dealership when they were closing about a car I saw online. The front desk person said everyone was headed out and to call back tomorrow. A minute after I hung up Nicole called me back even though everyone else was in a hurry to leave. She was great, let me know the car was available and to ask for her when we came in the next day. She was very helpful on a very cold day, showed us several cars and was the best through the entire process. We found a car we wanted and closed the deal. I've dealt with a bunch of salespeople at dealerships over the years, Nicole was definitely the best and someone I would return to to buy a car again. More
by The_Bohemian_Lion
Employees Worked With
Nichole Campbell
November 13, 2018
Pleasant experience Given Nichole’s limited experience, she did a great job. She was willing to go out of her way to make our trade in and purchase experience quite pleas Given Nichole’s limited experience, she did a great job. She was willing to go out of her way to make our trade in and purchase experience quite pleasant. I moved to this area 6 months ago and was a little nervous about finding a new Ford dealership that would meet my needs. I have been very happy with ALL of the Blue Springs Ford staff thus far. I am hoping this continues as we utilize the dealership for maintenance as well. More
by Melissa
Employees Worked With
Nichole Campbell
November 13, 2018
2018 F250 Locate I was looking to get back into a truck and made the decision to go with a 6.7L F250. Knowing the 2018's had good rebates I started searching the inter I was looking to get back into a truck and made the decision to go with a 6.7L F250. Knowing the 2018's had good rebates I started searching the internet, found a few but by the time I got a call into someone the truck was sold. That's when I went to Blue Springs Ford and met Nichole. I told her if she could find it, I would buy it. OK so that took 5 minutes and the next thing I knew I was buying a truck. Nichole did a great job putting up with me and all my phone calls. The night I picked up my truck, November 9th, a cold front had just came in and it was freezing outside. Nichole helped me transfer all my stuff into my new truck and never complained. IT WAS REALLY COLD !! I have called Nichole after the sale with more questions and she always answers her phone. This was the most low pressured truck buying experience I have had. Thanks Nichole ! More
by Gibby
Employees Worked With
Nichole Campbell
