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Blue Springs Ford

Blue Springs, MO

4.1
801 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 801 reviews

December 06, 2018

Astronomical prices....Go elsewhere!!! You guys are great at oil changes but prices threw the roof even compared to GM or dodge.... so I had to take my biz elsewhere to SAVE 2500 dollars!! More

by michael.maring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hilker
Dec 07, 2018 -

Blue Springs Ford responded

Michael, I am very sorry you feel this way. And first of all I want to apologize for the reaction of my employee when you expressed your frustration over the cost of replacing a moonroof. I know first hand how expensive they are and that is a lot of hard earned money that was spent. Your frustration over pricing unfortunately has little to do with the franchise dealer. The manufacturer sells us dealers the vehicles for the same price, and unlike in the past, the margins aren't vast. Hopefully next time you are in the market you will give us another chance to earn your business, and hopefully the incentives will be enough to earn it again.

December 05, 2018

Truck purchase Art was really friendly and assisted me and made buying my first truck an excellent experience. I would recommend Blue Springs Ford to my family and f More

by Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Kanaziz
December 05, 2018

Best car buying experience I’ve ever had hands down! I submitted an interest in buying a car online, a representative (Chase) reaches out to me with in 10 minutes. I let him know my concerns and what I w More

by Hogwild0525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Walker, Taylor Freeman
December 04, 2018

Good Experience I went to look at a couple of trucks at Blue Springs Ford. Chase Walker gave me his card, wasn't pushy at all, which was a big deal to me. Took me a l More

by BEGant24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Young, Chase Walker, Art Kanaziz
December 04, 2018

Outstanding Service Long time customer. Once again my Service J.W. Williams was a "Great Help" in servicing My 2017 Lincoln MKC. Having a serious back issue, I called J More

by clarence43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique & Andria (Service Cashiers), JW Williams, Mark Scott
Dec 04, 2018 -

Blue Springs Ford responded

We appreciate your feedback! Thank you for your continued business and loyalty to Blue Springs Ford. Please let us know if there is anything we can do to better serve you.

December 04, 2018

Absolutely amazing!! Doug was so friendly right from the start. He was patient and very helpful with me! He was very informative as well! Thank you so much Doug and Blue S More

by tjgtgc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Durden
December 04, 2018

Great service I’ve always got great service at Blue Springs Ford and would highly recommend them to anyone needing service. Speedy and never pushy with trying to up More

by tony-morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Darin King, Richard Curtis
December 03, 2018

Oil change Made my Daughter's Oil Change simple and quick. They even had a TV eighth cartoons. Made it easier with a child. Very Friendly and Super Reasonably More

by tribalbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Dec 04, 2018 -

Blue Springs Ford responded

We appreciate your feedback! Thank you for your business.

December 03, 2018

Customer Service Very friendly staff the moment I pulled into get my car service, JW coming in to update what needed to be replace and paying for the service. Everyon More

by mcdowellcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Tresenriter, JW Williams
Dec 04, 2018 -

Blue Springs Ford responded

Thank you for your feedback! Please let us know if there is anything we can do to better serve you.

December 03, 2018

They where great to work with! Chase walker took the time to work with me and find the best option for trading in my vehicles. He also made sure I found the truck I wanted and wasn’ More

by Goosetrot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Walker
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