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Blue Springs Ford

Blue Springs, MO

4.1
801 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 801 reviews

December 12, 2018

Best xxxx service department this side of the Mississippi! I hope you appreciate this survey! I know how important they are. I always feel at home coming here. I did however have to wash my own car due to the More

by Wesmcgowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with almost all of these employees. ??, Chayse Starin, Kim Koskovich, Larry Luther, Art Kanaziz, Ryan Jenkins, JW Williams, Sam Bell, Mike Knott
December 11, 2018

Friendly I’ve used Blue Springs Ford for fleet vehicles and personal vehicles. Always pleasant and courteous. Quick turnaround too. Was there when tornado sire More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Knott
Dec 11, 2018 -

Blue Springs Ford responded

Thank you for letting us know how we did! We appreciate your business.

December 11, 2018

Service work JW is the best!!! He goes over and beyond the call of duty. He can be trusted. He services my whole family and extended family. More

by Walks-6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JW Williams
Dec 11, 2018 -

Blue Springs Ford responded

Thank you for your feedback! We appreciate your business.

December 11, 2018

Taylor - 2014 Escape Taylor was very pleasant to work with on our purchase. He answered all our questions, arranged financing and got the deal done in a couple hours. More

by Jkerschinske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Freeman
December 11, 2018

Will never go back Ford tried to tell me my car was way to dangerous to be on the roads and that I need to get rid of it. They never told me exactly what was wrong with More

by Love3313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JW Williams
Dec 11, 2018 -

Blue Springs Ford responded

We appreciate your feedback! I apologize we did not exceed your expectations. Your business is important to us. Please feel free to call me Ryan Jenkins Service Drive Manager 816-224-7367

December 11, 2018

Great service My nav was malfunctioning. It did take them 3 tries, but they figured it out and I was only charged for the first visit. The nav is working great. The More

by Kajore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Wheeler, JW Williams
Dec 11, 2018 -

Blue Springs Ford responded

Thank you for letting us know how we did! We appreciate your business.

December 11, 2018

Not fleet vehicle friendly Don't take your fleet vehicle here unless you have to. Nobody ever calls to let you know the status. I always have to call them. Unless it's an oil More

by Fleetguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Knott
Dec 11, 2018 -

Blue Springs Ford responded

We appreciate your feedback! I apologize we could not exceed your expectations. I'm confident we can resolve this. Please call me Ryan Jenkins Service Drive Manager 816-224-7367

December 11, 2018

Professional service with respect and integrity I purchased my car at a Chevy dealer but come here for all services due to display of integrity, respect and thei professional level of service. More

by Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bills
December 11, 2018

Got vehicle up and running Had good feedback from service writer and car was repaired ahead of time - closest dealership that I trust and would leave my vehicles with - they tre More

by Mac1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Curtis
Dec 11, 2018 -

Blue Springs Ford responded

Thank you for recommending Blue Springs Ford! We appreciate your business.

December 11, 2018

JW was great My experience was great and I had a wonderful experience with JW. JW needs to get a raise for all of his hard work he does. More

by Jjmaggio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JW Williams
Dec 11, 2018 -

Blue Springs Ford responded

We appreciate your feedback! Thank you for your business.

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