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Blue Springs Ford
Blue Springs, MO
801 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 801 reviews
December 19, 2018
Recent service experience On 12/17/2018 I came in and asked for the Works oil change. I told him I had a coupon for free service. Front of ticket says “Free Wrks 49.95”. After On 12/17/2018 I came in and asked for the Works oil change. I told him I had a coupon for free service. Front of ticket says “Free Wrks 49.95”. After picking up vehicle I noticed the ticket did not state that tires were rotated. I called back to question this and was told that the free service does not include tire rotation. Although I had told the service person that I had a coupon for free service it was not explained to me when vehicle was left for service that it did not cover tire rotation. More
by Christine
Verified CustomerEmployees Worked With
Darin King
December 19, 2018
Service of car We’re friendly and took care of my issues.. cost was reasonable and gave me a loaner car to use while they worked on my car We’re friendly and took care of my issues.. cost was reasonable and gave me a loaner car to use while they worked on my car More
by kjshaw56
Employees Worked With
JW Williams
December 18, 2018
Go to Chase Walker ! This is our second car we’ve purchased from blue springs ford , each time Chase Walker helps us. He’s patient , respectful , and doesn’t make you fe This is our second car we’ve purchased from blue springs ford , each time Chase Walker helps us. He’s patient , respectful , and doesn’t make you feel pressured. Great car buying experience! More
by Fordtough35
Employees Worked With
Chase Walker
December 18, 2018
Really good customer service The customer service was really good by having a immediate responses once I call them to service my car. The people were really nice and friendly too! The customer service was really good by having a immediate responses once I call them to service my car. The people were really nice and friendly too! Overall awesome experience and it met all expectations! Highly recommended to go to Blue Springs Ford to service your car! More
by quyen730
Employees Worked With
Darin King
December 18, 2018
Art is the best I was looking at cars at 3 am instead of writing a paper, and when I clicked the "I'm Interested" button, I got an email from what was obviously some I was looking at cars at 3 am instead of writing a paper, and when I clicked the "I'm Interested" button, I got an email from what was obviously some kind of machine that was completely impersonal. I was set up with a sales rep soon after, but the person I was talking to seemed pushy and just wanted me to buy any car. I almost went through with it, but then a family friend told me to call the dealership and ask for Art. When I did, it was a totally different experience than what I had with the other salesman. Art wasn't trying to get me to buy a car I didn't want, and he didn't try to push me to buy any add-on I didn't need. This was my first time buying a car and I had no experience at all, so Art totally could have taken advantage of me and sold me on some kind of magical paint, but he didn't. I put off buying a car for as long as I could because I was afraid I would buy one I was't totally in love with and I thought it would be a long and awful process, but with Art I felt comfortable and it took no time at all. Art had an answer ready for every question I asked, and he went out of his way to accommodate my weird requests. The next time I buy a car, I'm definitely going back to Art. More
by anonymous
Employees Worked With
Art Kanaziz
December 17, 2018
Top Notch as usual In and out in good time. Ford techs working on my Ford car at a competitive price. Just how I like it! Good waiting area too. In and out in good time. Ford techs working on my Ford car at a competitive price. Just how I like it! Good waiting area too. More
by Abusa
Employees Worked With
JW Williams
December 17, 2018
Above and beyond I bought my car at Blue Springs Ford, and have had all my service done there. They are excellent! Very friendly and provide excellent service. When so I bought my car at Blue Springs Ford, and have had all my service done there. They are excellent! Very friendly and provide excellent service. When someone hit my car I knew exactly where I would bring it for repairs. I trust them and they always exceed my expectations. I would never go anywhere else! More
by Heather
Employees Worked With
Brian Metz
December 17, 2018
Great service from all persons involved though many situations in life are stressful without question the purchase of this vehicle from Blue Springs Ford was not stressful at all. Xavier met though many situations in life are stressful without question the purchase of this vehicle from Blue Springs Ford was not stressful at all. Xavier met us at the door when we entered the sales floor late Friday afternoon. He was very friendly and listen to every quests without hesitation. Sometimes when a person chooses to purchase a low priced vehicle they are not treated with top-quality service, but that was not the case with Xavier. He went out of his way to make sure our needs were met. When we requested that a full size spare be included in the vehicle he made that happen with no problem even though it had to be ordered. We paid for the car and purchased it as is we were informed that everything had been checked out and everything worked. Over the weekend we discovered a minor issue, the cruise control did not work. When we brought that to Javier's attention on Monday morning he took care of it immediately and had the dealership repair it at no cost to us. We are delighted with Blue Springs Ford. More
by billandmarymalone
Employees Worked With
Tyson Young, Paul Chaples, Javier Ferrer
December 17, 2018
Service worth being a repeat customer I am taken care of by the sales and service team so well they have my business over and over again. Taylor Freeman listened to what was important to I am taken care of by the sales and service team so well they have my business over and over again. Taylor Freeman listened to what was important to me with the first sale. After that I don't have to tell him, he knows how to work with me in a way that makes my experience a great one. Chance helps Taylor with what I need in a timely manner and Sam in service makes sure my guys are taken care of quickly so my trucks are back on the road and working! Susan Remington Owner of Pro-Mechanical, LLC More
by susanpromech
Employees Worked With
Taylor Freeman, Sam Bell
December 16, 2018
2016 Ford Edge Doug Durden was an excellent and professional salesmen. I recommend him to anyone who is wanting to buy a car at Blue Springs Ford. I appreciate all t Doug Durden was an excellent and professional salesmen. I recommend him to anyone who is wanting to buy a car at Blue Springs Ford. I appreciate all the information he gave me and the speedy process More
by Tylerclhouser
Employees Worked With
Doug Durden
