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Blue Springs Ford

Blue Springs, MO

4.1
801 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 801 reviews

December 24, 2018

Still need repair Put in new battery, now my heater blower runs all the time on high. Must have shorted something and burnt out heater resister or capacitor that contro More

by TIGERONE55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JW Williams
Dec 26, 2018 -

Blue Springs Ford responded

We appreciate your feedback! I apologize we did not exceed your expectations. I'm confident we can resolve this. Please contact me Ryan Jenkins Service Drive Manager 816-224-7367

December 23, 2018

quality and value unparalleled at Blue Springs Ford Beautiful vehicle, great quality, unparalleled customer service from Kevin M. He was kind, helpful, listened well to exactly what we wanted and even More

by Mistyhonsinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh P, Kevin Melendez
December 22, 2018

On Time & Under Budget My 2005 Honda Element was damaged in the front and from an accident. The other driver’s insurance company wanted to total it leaving me to buy a new More

by Goofy Uncle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
December 21, 2018

Service-The action of helping others Richard Curtis went out of his way to make sure I was completely satisfied and taken care of. He explained what was wrong with my car and gave me quo More

by Satisfied Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Curtis
December 21, 2018

Oil change/ tire rotation at blue springs ford Family has been going here for over 20 years and I recently came in for an oil change and tire rotation. Instead of it being $50 it is how $90 because More

by tshippy59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t get a name. But he did nothing wrong.
Dec 26, 2018 -

Blue Springs Ford responded

We appreciate your feedback! I apologize we did not exceed your expectations. Your business is important to us. Ryan Jenkins Service Drive Manager 816-224-7367

December 21, 2018

Always great! From the management team to the service advisors, everything is anyways great at Blue springs ford. They are the reason I purchase and service all veh More

by Scottface9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins, Sam Bell, Mark Scott
December 20, 2018

Outstanding service! Kevin Melendez at Blues Springs Ford was outstanding. He helped me research another dealerships vehicle and pointed out an issue that I overlooked, sa More

by Smitty64633
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Melendez
December 20, 2018

Blue Springs Ford is the best! We have to drive a half hour to get to them but they are so worth it! We had a protection package which covered removing stains on the seats and we ha More

by smashlie.h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t catch the name of the service guy :(, JW Williams
December 20, 2018

Great diagnosis and quick repair I was very satisfied with the work done on my vehicle. Great service analysist which kept me informed on the work progress and when checking out with More

by mmccoart06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier , Paul Chaples, Sam Bell
December 19, 2018

Great Experience Went in with the vehicle I was interested already selected. Met with Taylor who gave me the "specks" on it. Took a test drive and was sold! Only way t More

by Rae-nut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Freeman
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