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Blue Springs Ford
Blue Springs, MO
801 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 801 reviews
December 26, 2018
Great experience Kevin Melendez was a great help and bent over backwards to make the deal! Definitely would recommend kevin to anyone looking for a new car Kevin Melendez was a great help and bent over backwards to make the deal! Definitely would recommend kevin to anyone looking for a new car More
by Jerk6785
Verified CustomerEmployees Worked With
Josh page, Kevin Melendez
December 26, 2018
Excellent timely car repair Updated daily. Excellent customer service! My car runs and looks great! I would definitely use them again! They even returned my car squeaky clean! G Updated daily. Excellent customer service! My car runs and looks great! I would definitely use them again! They even returned my car squeaky clean! Great work! More
by Annie
Employees Worked With
Nick Couch
December 26, 2018
Air bag recall Very nice visit and they put me in loaner cause it took longer then except . I would recommend Blue Springs Ford to friends and family Very nice visit and they put me in loaner cause it took longer then except . I would recommend Blue Springs Ford to friends and family More
by Tina2019
Employees Worked With
JW Williams
December 26, 2018
Poor customer communication They did not offer me a replacement vehicle for my Ford Ranger while waiting forever for parts under a airbag recall. I got a letter in July that sai They did not offer me a replacement vehicle for my Ford Ranger while waiting forever for parts under a airbag recall. I got a letter in July that said nothing about a loaner vehicle, but that the parts are available. I have been into the dealership numerous times and I have to initiate any contact. They said to come in the parts are available. I get in only to find out they needed the VIN # (which was on all the correspondence so they can order the parts. That was November 19th, and nothing yet on December 26th. All the Ford people have no idea when repairs will be done. Meanwhile I have a vehicle dangerous to drive and I can’t take my grandkids or my spouse in my Ford Ranger or even feel safe driving it. More
by WayneJ
Employees Worked With
Ryan Jenkins, Jim Howard, Richard Curtis
December 26, 2018
Comfortable waiting room with good snacks I've been taking both my vehicles in for years. Always been satisfied with work and waiting time. Especially like the snacks and drinks provided while I've been taking both my vehicles in for years. Always been satisfied with work and waiting time. Especially like the snacks and drinks provided while you wait. More
by Reliable service
Employees Worked With
Jim Howard
December 26, 2018
Didn't help me at all!!! Tried to get a recall taken care of and they said the part has never came in. After I called the 1-866 number, they were able to find a dealership th Tried to get a recall taken care of and they said the part has never came in. After I called the 1-866 number, they were able to find a dealership that would help me!!! More
by Dangerous mustang
Employees Worked With
JW Williams
December 26, 2018
How to ruin a good review The experience I had with the people that repaired my car was good the girls at the register where they took my money was good the guy that drove me The experience I had with the people that repaired my car was good the girls at the register where they took my money was good the guy that drove me home was also good it was all ruined when the met the boy excuse me come pick this up and took us back to the shop where I could pick up my car and we had to listen to his radio that was nothing but xxxx xxxxx me and singing like that I think that how you ruin a good review More
by Rdl
Employees Worked With
Unknown person
December 26, 2018
Very quick and did a clean job I was shocked they cleaned the car in and out and did a very professional job and they were done in the time promised too I was shocked they cleaned the car in and out and did a very professional job and they were done in the time promised too More
by Honda man
Employees Worked With
Ryan Jenkins, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Darin King, Richard Curtis
December 26, 2018
Deer strike repair The people in both shops were both knowledgeable and professional. While my Taurus was there, I had some fitment issues taken care of and had an oil c The people in both shops were both knowledgeable and professional. While my Taurus was there, I had some fitment issues taken care of and had an oil change. I'm very satisfied with the whole experience, and would not hesitate to recommend Blue Springs Ford to family and friends. I cannot remember the names of who I worked with, and I'm sorry. More
by Deer strike
Employees Worked With
Sam Bell
December 26, 2018
Bought another new vehicle and had my truck serviced Awesome people in sales. Sandy is the best, we just love her and won’t buy from anyone else but her and Blue Springs Ford. Finance people and service Awesome people in sales. Sandy is the best, we just love her and won’t buy from anyone else but her and Blue Springs Ford. Finance people and service people were awesome too. More
by Bigugly
Employees Worked With
Sandy Tresenriter, Sam Bell, Nick Couch
