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Blue Springs Ford

Blue Springs, MO

4.1
801 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 801 reviews

January 20, 2019

Fleet service I was told the part wouldn't be available for 1 1/2 months. Service advisor found aftermarket OEM part to repair. Service technician test drove vehicl More

by Silverline
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent Wheeler, Mike Knott
Jan 21, 2019 -

Blue Springs Ford responded

We are extremely sorry to hear about the tools, have you reported this our Service Manager? We will reach out to you to see if we can help with your concerns. Our technicians said he did not hear anything in the back of the vehicle. Thank you for your feedback, we appreciate the opportunity to correct the situation.

January 20, 2019

Great!! Chase was so helpful in helping me find a new car after having a bad experience buying a car the previous week! He made it super enjoyable and made su More

by Ch22277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Walker
January 19, 2019

Friendly and Fast Jason and Art were really helpful and made the procsss easy. Jason helped explain all the features on the car and Art took us through all the paperwor More

by jrgf34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Kanaziz, Jason Bills
January 19, 2019

Body Shop Repair on 2012 HONDA CRV Kyle Harris was great. He arranged for us to have a loaner car while our CRV was being repaired. The car was cleaned up inside and out when we picked More

by Hot Wheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Harris
January 18, 2019

Service Sam did an awesome job getting my car done! I would highly recommend Blue Springs Ford Service! Blue Springs Ford always goes above and beyond to ma More

by JENNYMANDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell
January 18, 2019

It's always top notch Oil change I've been coming there for service since I bought it there I was coming out of a financial hardship and got financed I'm trying to upgrade More

by govsims4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Luther, Doug Durden, Josh Page
January 18, 2019

Daughter's car first service Our daughter just had her first oil change done at the shop and they pointed out a recall service she needs to schedule. After a very poor experience More

by Put-Put
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure who she worked with in service but she was very happy with both gentlemen. , Taylor Freeman
January 17, 2019

Oil change Fast service, great customer service. Dont like the new oil change pricing & may look elsewhere for a better price. I'm not paying $60 for an oil ch More

by frisco9796
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Jenkins
January 16, 2019

Service appt for a problem and state inspection I appreciate that my repair was done at no charge. The explanation of services was, "it's fixed". Since there were options for the repair, I asked f More

by Kjenkins422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kolten Ferrier, JW Williams
Jan 21, 2019 -

Blue Springs Ford responded

We are extremely sorry we did not meet your full expectations, if you still have questions please contact our service manager, Mark Scott at 816-224-7338.

January 15, 2019

2019 expedition We have dealt with blue Springs Missouri for years our sales person is Sandy she was very knowledgeable as usual very polite and helpful thank you so More

by daniels2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Tresenriter
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