Blue Springs Ford

Seems to be on top of it. Would like to see less oily finger prints from service shop, but I haven't had any issues with my service otherwise. Body shop has done well in th Would like to see less oily finger prints from service shop, but I haven't had any issues with my service otherwise. Body shop has done well in the past having worked on a few of my vehicles after being rear ended, hail damage and hitting deer. Dillon in sales is easy to work with and communicates well. Ford corporate should give out a nice leather jacket and hat after purchasing 3 new Fords within 2 years 😀. More

Great experience from start to finish! The team was as a whole friendly and helpful! My salesperson was Hannah; she was excellent to work with! Very pleased with my purchase and purchase e The team was as a whole friendly and helpful! My salesperson was Hannah; she was excellent to work with! Very pleased with my purchase and purchase experience as a whole More

Great service by all people working at Ford Blue Springs. Keep up the good job!! Keep up the good job!! More

Finance mgr. was great. Didn’t try to sell us on add on’s. Just sign paperwork and out of there. Refreshing! was great. Didn’t try to sell us on add on’s. Just sign paperwork and out of there. Refreshing! More

Initially, when I arrived for my appointment at the dealership, no one greeted me when I walked in and I stood in the front doorway for 15minutes waiting around. I decided to leave. The agent scheduled dealership, no one greeted me when I walked in and I stood in the front doorway for 15minutes waiting around. I decided to leave. The agent scheduled to meet with me did apologize for leaving me hanging and he reassigned me to another agent named Chase. Chase was cool. At the end of the day, they could not offer me a good deal. I walked away feeling like the dealership, like so many others, still care more about profit than they do about people. My advice to the dealership: Sometimes it’s good to let the customer win. You don’t always have to beat the customer in the deal. You never know how many good solid referrals a satisfied customer might bring to your company. More

Would like to see more vehicle options, we wanted to see specific cars but they were in the shop one was even sold already. Did find 2 cars we are very happy with and repeated business with Rory Combs was e specific cars but they were in the shop one was even sold already. Did find 2 cars we are very happy with and repeated business with Rory Combs was excellent. We did not have to spend the entire day there we specified what we wanted in order to make a deal he got us that. More

Fantastic customer service! Emery and Blaine were outstanding we were extremely impressed with the experience Emery and Blaine were outstanding we were extremely impressed with the experience More

Sam Bell In the service department is awful! Very rude. His customer service is just about as bad as his receding hair line. Very rude. His customer service is just about as bad as his receding hair line. More

This used car purchase was a very smooth transaction! David Blauvelt did a great job in selling us our Lincoln Aviator! David Blauvelt did a great job in selling us our Lincoln Aviator! More

Outstanding customer service experience. Dealership went above and beyond from the moment I arrived to well after leaving with my new vehicle. Dealership went above and beyond from the moment I arrived to well after leaving with my new vehicle. More