Blue Springs Ford
Blue Springs, MO
Filter Reviews by Keyword
By Type
Showing 801 reviews
Finance mgr. was great. Didn’t try to sell us on add on’s. Just sign paperwork and out of there. Refreshing! was great. Didn’t try to sell us on add on’s. Just sign paperwork and out of there. Refreshing! More
Initially, when I arrived for my appointment at the dealership, no one greeted me when I walked in and I stood in the front doorway for 15minutes waiting around. I decided to leave. The agent scheduled dealership, no one greeted me when I walked in and I stood in the front doorway for 15minutes waiting around. I decided to leave. The agent scheduled to meet with me did apologize for leaving me hanging and he reassigned me to another agent named Chase. Chase was cool. At the end of the day, they could not offer me a good deal. I walked away feeling like the dealership, like so many others, still care more about profit than they do about people. My advice to the dealership: Sometimes it’s good to let the customer win. You don’t always have to beat the customer in the deal. You never know how many good solid referrals a satisfied customer might bring to your company. More
Would like to see more vehicle options, we wanted to see specific cars but they were in the shop one was even sold already. Did find 2 cars we are very happy with and repeated business with Rory Combs was e specific cars but they were in the shop one was even sold already. Did find 2 cars we are very happy with and repeated business with Rory Combs was excellent. We did not have to spend the entire day there we specified what we wanted in order to make a deal he got us that. More
Outstanding customer service experience. Dealership went above and beyond from the moment I arrived to well after leaving with my new vehicle. Dealership went above and beyond from the moment I arrived to well after leaving with my new vehicle. More