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Blue Springs Ford
Blue Springs, MO
806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 22, 2019
2014 Ford Edge Sport Taylor was our salesman and he is AWESOME! Went through everything with us thoroughly and took care of us. Everyone was extremely helpful and patient Taylor was our salesman and he is AWESOME! Went through everything with us thoroughly and took care of us. Everyone was extremely helpful and patient with us. Will be coming back here to get our next car! More
by Jason S.
Verified CustomerEmployees Worked With
Tyson Young, Taylor Freeman, Julie Nead
February 22, 2019
Oil change and inspection I had my car inspection completed. It passed the inspection but the rear turn signal light was not working. I called dealership when I got home to ask I had my car inspection completed. It passed the inspection but the rear turn signal light was not working. I called dealership when I got home to ask why it passed and got no good answer. Told to come back and they would replace bulb. I offered to pay for the bulb and no insulation fees due to my inconvenience. They wouldn’t drop the $18 fee to replace bulb. It takes me 40 minutes round trip to get to the dealership More
by Terry
Employees Worked With
Jason Bills
February 21, 2019
Great service, fast completion. Blue Springs Ford’s Service Dept continues to do a great job. Sam Bell is always available to answer questions and help me get my appointments schedul Blue Springs Ford’s Service Dept continues to do a great job. Sam Bell is always available to answer questions and help me get my appointments scheduled. He is a big reason I continue coming back to Blue Springs Ford More
by mwr253
Employees Worked With
Sam Bell
February 21, 2019
Friendly and professional They will go above and beyond to make sure your experience is good.Willing to make sure everything is right.And the whole staff will make sure you are They will go above and beyond to make sure your experience is good.Willing to make sure everything is right.And the whole staff will make sure you are helped and made comfortable. More
by Mike
Employees Worked With
Julie Nead, Joey Robles, Nick Couch, Josh Page
February 21, 2019
Excellent service! Sam Bell is tremendous. He got my truck into the shop immediately and kept me informed throughout the entire process, from trouble shooting through c Sam Bell is tremendous. He got my truck into the shop immediately and kept me informed throughout the entire process, from trouble shooting through completion. The parts department was able to exceed expectations for delivery of the needed parts, so my repairs were completed ahead of schedule. This was a superior customer service experience, thanks to Sam and the team there. More
by steve@banksrealestatellc.com
Employees Worked With
Jim Oldham, Sam Bell
February 21, 2019
Nice people, can never get into a loaner Friendly people and nice facility. My only disappointment/ frustration is I have bought many new cars from various places and have always been provide Friendly people and nice facility. My only disappointment/ frustration is I have bought many new cars from various places and have always been provided a loaner car right away without hesitation or even having to ask for one first when work is needed. As I live in Kansas and chose this dealer in Blue Springs, MO transportation is a must especially after several days in the shop when I am a single guy with no easy mitigation when out a vehicle. When any work has been performed, I can never get into a loaner and I can honestly say this is the only dealership I have purchased from that I have ever had this problem with. For this reason, I will not have work performed, routine maintenance or purchase from this dealership in the future. More
by Baker1
Employees Worked With
JW Williams
February 21, 2019
In and out I have known and followed JW since his days at Independence Lincoln Mercury. He has always taken excellent care of myself, my wife, and my daughter. I have known and followed JW since his days at Independence Lincoln Mercury. He has always taken excellent care of myself, my wife, and my daughter. He has hooked me up with some great vehicles...including the one I am currently driving and when we bring our cars in for service I feel like he services them like they are his own. More
by HOADL8
Employees Worked With
JW Williams
February 20, 2019
My Subaru is like new Everything was happening so fast. I used BS Ford on a recommendation and I see why it was recommended. The speed things happen with insurance is scary Everything was happening so fast. I used BS Ford on a recommendation and I see why it was recommended. The speed things happen with insurance is scary! They slow it down explain the procedure and do everything they can to assure you have peace of mind More
by Topher0785
Employees Worked With
The body shop. Lady at front desk!
February 20, 2019
Great experience! Art worked hard to find us the right vehicle. We were a little short on time and he went out of his way to meet our time schedule. When we picked up t Art worked hard to find us the right vehicle. We were a little short on time and he went out of his way to meet our time schedule. When we picked up the car, everything went very smoothly and we were on our way quickly. More
by Cheryl
Employees Worked With
Art Kanaziz
February 20, 2019
Honest, reliable and affordable I brought in my 2012 Fusion for the works package and a brake inspection. I was prepared to pay for brakes, but was advised that I still had plenty of I brought in my 2012 Fusion for the works package and a brake inspection. I was prepared to pay for brakes, but was advised that I still had plenty of time, which was welcome news. I appreciated the approach; Kolten didn’t want to sell me something I didn’t need yet. He also advised me about my next service, so that I could prepare. I was in and out in under an hour. Great experience! More
by Shawn from Blue Springs
Employees Worked With
Kolten Ferrier
