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Blue Springs Ford

Blue Springs, MO

4.1
801 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 801 reviews

March 08, 2019

New truck purchase I bought a 2018 Ford F-150. They looked for the right truck and had to bring it in from Wi I still learning all of the features. Would of like to h More

by Ibphil27
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Melendez, Nick Couch, Josh Page
March 08, 2019

Wreck repair and oil change &tire rotating. Got my truck repaired and oil&tire rotated did a good job on repairs but didn't get the OEM bumper plastic was my only complaint. More

by denniscox2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JW Williams
March 06, 2019

Good Oil Chnage Quick and easy. Very friendly. Good for an oil change. Great. Wowers. 10/10. Very good. Easy for anyone. Good job with the qualify. Enjoyed my time More

by ashley.godfrey000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Peeler
March 06, 2019

Deception x2 Long time customer. Twice now THE WORKS oil change was not completed. Actually the second time, I questioned why things weren't check off. Tech said t More

by Ripped off
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Durden
March 06, 2019

Great experience All great things to say. This is why I always return. Courteous and knowledgeable is this team. I would recommend this dealership overall. Be back More

by raygivens45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chaples
March 06, 2019

Best Car Buying Experience Ever I've bought many cars in my life, but this was the most positive buying experience ever. Doug was friendly and courteous, and listened to what I was s More

by LGeorgeC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Durden
March 06, 2019

Truly thankful I recently took my Focus RS into Blue Springs Ford for a boost leak. Driving a performance vehicle causes you to really think about where you take you More

by kspielvogel13g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon called me when my car was ready.
March 05, 2019

First time service of daughter's used car. Bought a Ford vehicle from an individual and wanted to take it into Blue Springs Ford for a complete checkup. I try and do all of my services with J. More

by mgerling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JW Williams
March 05, 2019

good customer service everytime i come in the guys out in the garage are so nice and patient even with my 200000 stupid questions. JW this time really helped and explained More

by meganpaige0011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Luther, JW Williams, Sam Bell
March 04, 2019

Inspection gone wrong Went in for a simple inspection on a vehicle with no problems. 1 and a half hours later came out with a vehicle so far out of alignment it cant hardly More

by T-HAWK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not recall names.
Mar 04, 2019 -

Blue Springs Ford responded

We appreciate your feedback; however, the vehicle in question has over 200,000 miles on it and the hub is loose and it will not pass inspection at our facility. We want you to be safe, your are welcome to have another facility look it over, if it passes it is a liability. I'm sorry you don't believe us.

Mar 05, 2019 -

T-HAWK responded

It's not a matter of belief. I could drive down the highway at 70mph and let go of the steering wheel for the next 10 miles no problem. After leaving your dealership the alignment is so far off it's not safe to drive. That is a fact. The fact that you would blow it off in this manner only proves my point further.

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