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Blue Springs Ford
Blue Springs, MO
803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 803 reviews
March 11, 2019
Poor customer service I dropped my car off at 10:00 Saturday morning for an oil change. Confirmed I was not going to wait for it so the service rep said they would call me I dropped my car off at 10:00 Saturday morning for an oil change. Confirmed I was not going to wait for it so the service rep said they would call me when my car was ready. They never called, so I called at 4:50 and was told they closed at 4:00 and wouldn't be able to get my car until Monday at 7am. It was super inconvenient to be without a vehicle all weekend and to have someone have to take me to get it at 7am top be able to be to work on time. When I told 2 people about my experience when picking my car up this morning, neither felt it necessary to apologize for the inconvenience or lack of follow through, resulting in very poor customer service. More
by Kimmyd08
Verified CustomerEmployees Worked With
Brandon Noll
March 11, 2019
Sean Myers and team got me taken care of! I called in for a quick estimate. They had it and my truck back to me as good as new not too long afterward. Definitely would recommend their establis I called in for a quick estimate. They had it and my truck back to me as good as new not too long afterward. Definitely would recommend their establishment. More
by Ab3
Employees Worked With
Sean Myers
March 11, 2019
Great Buying Experience My salesman was Jason Bills and he was fantastic. No pressure sales! He was very easy to talk to and walked us through everything and answered any q My salesman was Jason Bills and he was fantastic. No pressure sales! He was very easy to talk to and walked us through everything and answered any questions we had. Great experiance! Would definitely buy from Blue Springs Ford again and more specifically Jason Bills. More
by indep_mom
Employees Worked With
Tyson Young, Jason Bills
March 11, 2019
J W is the best! J.W. is very through with the details of my car repair. I have appreciated doing business with him since I bought my car there. I feel I can trust h J.W. is very through with the details of my car repair. I have appreciated doing business with him since I bought my car there. I feel I can trust his recommendations. More
by Ronda
Employees Worked With
JW Williams
March 11, 2019
Quick easy service Quick and easy. 3 others in the waiting room I had a total wait of 45 minutes. The staff were courteous and nice. Other dealerships wash and vacuum ve Quick and easy. 3 others in the waiting room I had a total wait of 45 minutes. The staff were courteous and nice. Other dealerships wash and vacuum vehicles after service that was the only downside that they didn't. More
by shaffer26
Employees Worked With
Unsure if any names
March 11, 2019
Great service The service is great. Having the TV on (and so loud) is too much, especially when the waiting room is full. Other than that, the additional amenities The service is great. Having the TV on (and so loud) is too much, especially when the waiting room is full. Other than that, the additional amenities (coffee, water, etc.) are especially nice. More
by cecsav
Employees Worked With
Ryan Jenkins, Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Darin King, Richard Curtis
March 11, 2019
Service issue. Ford Motor Company as well as Blue Springs Ford service handled my problem in a professional and caring manner, until the problem was resolved. It was Ford Motor Company as well as Blue Springs Ford service handled my problem in a professional and caring manner, until the problem was resolved. It was a positive experience. More
by patrick.metz
Employees Worked With
Kyle Harris, Chayse Starin, Tyson Young, Javier Ferrer, Sandy Tresenriter, Ryan Jenkins, JW Williams, Sam Bell, Mike Knott, Danny Piccinini
March 10, 2019
New Purchase We had been to several dealerships before we landed at Blue Springs Ford. We had a specific budget that we could not waiver on and knew exactly what w We had been to several dealerships before we landed at Blue Springs Ford. We had a specific budget that we could not waiver on and knew exactly what we wanted and needed. Every dealership we dealt with, before Blue Springs Ford, promised we couldn’t do what we wanted with the budget we had, and made us feel silly for even asking. My husband, feeling defeated, stopped at Blue Springs Ford, ready to quit. They understood what we wanted to do and agreed to help us with what we had, without making us feel like an inconvenience or that we were asking too much. They took the time to make sure we were happy. Everyone we encountered was very friendly and extremely helpful! I would recommend them to anyone looking to buy a new car or truck! More
by SmithFamilyof9
Employees Worked With
Chase Walker, Josh Page
March 09, 2019
The best service in town Love the Blue Springs Ford Service Center. Pulled up without an appt for an oil change and to check my brakes. They were friendly, quick, and efficie Love the Blue Springs Ford Service Center. Pulled up without an appt for an oil change and to check my brakes. They were friendly, quick, and efficient. Gave my car the once over. Changed oil, rotated tires, and went ahead and did an alignment. Love the grade card they give for my car each visit. Nothing comes ad a surprise. Thank you Blue Springs Service Center! More
by jwls
Employees Worked With
Mike Knott
March 09, 2019
Exemplary service. My service needs were taken care of in a reasonable lenght of time.despite the fact that service advisor forgot something he was told by me. My service needs were taken care of in a reasonable lenght of time.despite the fact that service advisor forgot something he was told by me. More
by Olgyrene
Employees Worked With
Cody Peeler(service advisor)
