Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Blue Springs Ford
Blue Springs, MO
801 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 801 reviews
March 14, 2019
5000 mile checkup I keep my pickups maintained every 5000 miles to discourage any bad problems. Overall I save money and have a professional inspection. Really good I keep my pickups maintained every 5000 miles to discourage any bad problems. Overall I save money and have a professional inspection. Really good experiences for years. More
by Raejean.Overholtzer
Verified CustomerEmployees Worked With
JW Williams
March 14, 2019
Great service There customer service was great, they kept me up to date on my repairs and the time line. Also they did a great job on the repairs looked like nothin There customer service was great, they kept me up to date on my repairs and the time line. Also they did a great job on the repairs looked like nothing had even happened to my vehicle. More
by Cat35
Employees Worked With
Derek Bowlin
March 13, 2019
No service I bought a truck from Blue Springs ford 2 years ago that had transmission problems. It's been in their shop twice and not fixed. I bought a truck from Blue Springs ford 2 years ago that had transmission problems. It's been in their shop twice and not fixed. More
by Chiefsfandlamb
Employees Worked With
JW Williams
March 13, 2019
OUTSTANING,your people are Great!!!😃 Fantastic!!!!,everyone outstanding, JW always does a great job,the cashier,the gentleman in the lounge always does great job.I always give your co. 5 Fantastic!!!!,everyone outstanding, JW always does a great job,the cashier,the gentleman in the lounge always does great job.I always give your co. 5 star rating,and refer my friends too You!!!! More
by RAYDEER49
Employees Worked With
JW Williams
March 13, 2019
Worst dealership in KC Service dept is the absolute worst. Didn’t write down what I wanted done. Missed two important items. One regarding air bag issue as I was leaving for Service dept is the absolute worst. Didn’t write down what I wanted done. Missed two important items. One regarding air bag issue as I was leaving for a weeks vacation. Safety at risk now because air bag disengaged. Have had problems with this dealership before but because they are so close gave them another try. Last time it was so messed up the svc mgr managed my car issues personally for over a week. Never again will I give them a chance with my life or my service. JW was the one I worked with multiple times on my car and again this time. I can’t believe he still has a job. Rude is a nice word to say about him.... :( More
by rogersumhappy
Employees Worked With
Cole? Colton? , JW Williams
March 12, 2019
Best Ford Dealer Blue Springs Ford is our go to Ford Dealer. Our vehicles are only serviced at Blue Springs Ford for a reason. The service there is top notch. Blue Springs Ford is our go to Ford Dealer. Our vehicles are only serviced at Blue Springs Ford for a reason. The service there is top notch. More
by ddyer28
Employees Worked With
Jim Howard, JW Williams
March 11, 2019
Great Service The service was great. There was no pressure to purchase a vehicle right away by the salesperson. They provided information about every vehicle we tes The service was great. There was no pressure to purchase a vehicle right away by the salesperson. They provided information about every vehicle we test drove. They understood exactly what we were looking for. Awesome experience. More
by michaelrfosterjr
Employees Worked With
Jason Bills
March 11, 2019
Quick and accurate Love the quick service and have always been accurate in any diagnosis of any issue I’ve had. Would recommend this service to everyone that needs quick Love the quick service and have always been accurate in any diagnosis of any issue I’ve had. Would recommend this service to everyone that needs quick reliable service. More
by Tinkerbelle
Employees Worked With
JW Williams
March 11, 2019
Poor customer service I dropped my car off at 10:00 Saturday morning for an oil change. Confirmed I was not going to wait for it so the service rep said they would call me I dropped my car off at 10:00 Saturday morning for an oil change. Confirmed I was not going to wait for it so the service rep said they would call me when my car was ready. They never called, so I called at 4:50 and was told they closed at 4:00 and wouldn't be able to get my car until Monday at 7am. It was super inconvenient to be without a vehicle all weekend and to have someone have to take me to get it at 7am top be able to be to work on time. When I told 2 people about my experience when picking my car up this morning, neither felt it necessary to apologize for the inconvenience or lack of follow through, resulting in very poor customer service. More
by Kimmyd08
Employees Worked With
Brandon Noll
March 11, 2019
Sean Myers and team got me taken care of! I called in for a quick estimate. They had it and my truck back to me as good as new not too long afterward. Definitely would recommend their establis I called in for a quick estimate. They had it and my truck back to me as good as new not too long afterward. Definitely would recommend their establishment. More
by Ab3
Employees Worked With
Sean Myers
