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Blue Springs Ford
Blue Springs, MO
808 Reviews
A family owned and run business for more than four decades, Blue Springs Ford knows what drivers from Kansas City and the surrounding areas expect from a well-run car dealership. With a huge selection of the latest Ford models and plenty of affordable and high-quality used cars, trucks and SUVs, we have something for every kind of driver.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 808 reviews
May 06, 2019
dead Battery Presented with dead battery. Would not start when there to de picked up after being told all was ok. The problem was either technician who dropped the Presented with dead battery. Would not start when there to de picked up after being told all was ok. The problem was either technician who dropped the ball or just one of those things caused by battery giving mixed signals. I overheard JW tell cashier that battery had dead cell and, of course, I paid full fee for new battery without any consideration of inconvenience or poor service that was delivered More
by Jerry Carey
Verified CustomerEmployees Worked With
JW Williams
May 06, 2019
Poor service and follow up I brought my car to service my air bags over a month ago. I was told two days to two weeks to wait on parts. It has been over a month now and no part I brought my car to service my air bags over a month ago. I was told two days to two weeks to wait on parts. It has been over a month now and no parts or contact. Blue Springs would not honor rental car plan from Ford. They said it was because parts would be here in two days. Obviously that was a lie. More
by ArchieWeeks
Employees Worked With
Do not know the name of the person who helped me.
May 06, 2019
Quick and Accurate Service Did a quality service for a reasonable price. Throwing in a car wash adds to the experience. The technician did a full service check and provided a f Did a quality service for a reasonable price. Throwing in a car wash adds to the experience. The technician did a full service check and provided a form of all the results. Fully satisfied. More
by Davej9980
Employees Worked With
Larry Luther
May 06, 2019
Poor experience from the service department The collision department was great. Handled my truck efficiently. When I brought my truck back the day after I picked it up due to a low oil pressure The collision department was great. Handled my truck efficiently. When I brought my truck back the day after I picked it up due to a low oil pressure warning I was given a loaner and everyone was very helpful. Then I was called and told I needed a new long block due to low oil pressure. I asked what my oil pressure was and was told they didn’t know. If I wanted to find out I would have to pay 2.5 hours labor. So it boils down to the service department trying to sell me an engine on an issue they never even investigated. It’s very disappointing because I have bought multiple vehicles from this dealership. If this is the way they treat a loyal customer I can assure that I won’t return. More
by Jwoo
Employees Worked With
Derek
May 06, 2019
Quick and easy Dropped my truck off for 4 tires and alignment. It was done in 2 hours with no problems. Sam Bell provides open communication during the process while Dropped my truck off for 4 tires and alignment. It was done in 2 hours with no problems. Sam Bell provides open communication during the process while getting me the best price on the tires I wanted. They even washed it for me. Best service department in Kansas City! More
by Wmcgowen86
Employees Worked With
May 06, 2019
Recall notice and replace air bags Thank you for fixing my vehicle and getting me back on the road safety. Thank you for making the repair easy by giving me a ride home and for bringing Thank you for fixing my vehicle and getting me back on the road safety. Thank you for making the repair easy by giving me a ride home and for bringing my vehicle back to my house. More
by Mechele
Employees Worked With
Other Employees :
Jim Howard, JW Williams, Mark Scott, Cody Peeler
May 06, 2019
2015 Ford F350 Service Service was good from what I can tell. Have yet to verify new fuel filters were installed. Used to get a car wash with my oil changes. Not this tim Service was good from what I can tell. Have yet to verify new fuel filters were installed. Used to get a car wash with my oil changes. Not this time. Tech parked my truck between 2 cars. Could barely get in my truck. Very tight getting out. More
by rdturn78
Employees Worked With
Dont know
May 05, 2019
Great experience. Buying a new car was never easier or with less pressure. Sandy was friendly and knowledgeable. The whole team worked quickly and efficiently. Awesom Buying a new car was never easier or with less pressure. Sandy was friendly and knowledgeable. The whole team worked quickly and efficiently. Awesome. Rlk More
by Rlk
May 04, 2019
Not thrilled this experience! My service technician Cody was not friendly and I had to ask EVERYTHING! All he was interested in was giving me the cost of repair. I asked him to slo My service technician Cody was not friendly and I had to ask EVERYTHING! All he was interested in was giving me the cost of repair. I asked him to slow down and tell me what my car needed. I feel like because I'm a woman he only wanted to talk about cost and not what's wrong with my car. When I went to cashier to pay they showed me the service ticket as usual that stated fluids were topped off, tires checked..etc. pulled out and tire pressure light was on, when I called to ask why, they put me through to Cody. He said because of road conditions...my experiences with JD HAVE BEEN GREAT THOUGH. I will definitely ask for him from now on. More
by cmooners61
Employees Worked With
Cody Peeler
May 04, 2019
Very good Quick and easy for what I needed to get done. Already knew what I wanted and they helped me get it! Very excited for my Eco Sport Quick and easy for what I needed to get done. Already knew what I wanted and they helped me get it! Very excited for my Eco Sport More
by cesmith13700
