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Blue Springs Ford

Blue Springs, MO

4.1
801 Reviews

3200 NW South Outer Rd

Blue Springs, MO

64015

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Showing 801 reviews

May 21, 2019

Made a very tough critic very happy! I am a small business owner and needed a new truck, I had shopped aggressively on the internet and knew a good value when i found it. Blue Springs For More

by Vbambam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chayse Starin, Tyson Young, Chris Woomer
May 23, 2019 -

Blue Springs Ford responded

Thank you for the kind words about our sales staff. We know that the process is the main point that most customers wish took less time. We are consistently adjusting our process to decrease the amount of time it takes. We are happy to hear that you were still extremely satisfied!

May 18, 2019

Never called me back for airbag recall after ordering part . Talk to JW to order a part he said they would call when it was in within a week it’s been a month still no call. This is after numerous recall notic More

by Recall try
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
JW Williams
May 23, 2019 -

Blue Springs Ford responded

Unfortunately we are at the hands of Ford when it comes to recall parts. We understand the frustration when it comes to waiting, and it has been a struggle for them to keep up with the demand. We would like to apologize on behalf of Ford for the inconvenience that this recall has placed on you and your family.

May 17, 2019

Friendly service Salesman was very friendly and knowledgeable. He was very professional and quick to respond to questions I had. I would buy a car from him in the futu More

by Mom of three
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Melendez, Josh Page
May 14, 2019

Great,definitely will recomm! Great experience from the salesperson through the deal making! Sandy Treseriter absolutely knows her business, she was very thorough in explaining e More

by KCTCSKS12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Luther, Sandy Tresenriter, Josh Page
May 13, 2019

Very nice to work with them to the point. They reserved a pick up for me with just a small deposit because I found the truck online and was unable to get there the next day. They were very More

by Tammycpt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer
May 13, 2019

Third new car from blue Springs Ford Receptionist was nice salesman was courteous knowledgeable and did the best he could for me paperwork was quite heavy but service was good Call bac More

by george-given7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell, Nick Couch, Danny Piccinini, Randy Burlington
May 11, 2019

Good car buying experience. This dealership was up front about pricing and features of different models of cars. They listened to my needs and showed me vehicles which would wor More

by LRod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Nead, Nick Couch, Emory Shaffer
May 10, 2019

Sam is the man to see! Our advisor is the best Sam is friendly knowledgeable and does everything he promises. My family knows to ask for him first as he’s our man! More

by jakelly110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bell
May 09, 2019

Great customer service I was welcomed as soon as I walked in, explaining all details with me. Given a loaner. Excellent repairs, and detailed my car! I was updated with repa More

by Kitkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Loomis
May 08, 2019

The Works I only take my car to the dealership for service since I purchased my Ford Focus. Service is always done quickly and professional. Good job! More

by VALGAL14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Peeler
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