Blue Knob Auto Sales

GREAT !!!' First time buyer and experience was GREAT! Sales rep Rosmary Nipps was a "Gem". Vehicle was as described. They were going to put in a new rear widow First time buyer and experience was GREAT! Sales rep Rosmary Nipps was a "Gem". Vehicle was as described. They were going to put in a new rear widow due to factory defect but auto glass people brought the incorrect glass. We purchased a. 2015 Ford Explorer. We spent a total of 3.5 hrs there and came home with our Explorer. They put 1/2 tank of fuel in it, the completely detailed it and changed oil. For those that have had a bad experience, I guess maybe you expected too much. Words of advice for first time people to Blue Knob (1) if you are trading something in you will get rock bottom trade in price and Non negotiable (2) although we had no issue as to finance but to get in/out quicker have it done before hand and yes, they will take a bank draft, electronic transfer or a personal check and (3) don't visit them on a Friday or Saturday as we were warned by others cause they average 60 - 70 cars those days so you can see that those two days you may experience some slight delays. You won't beat the straight buy no trade price. Being there was a defective rear window and it did not get replaced before we took delivery, the service department made arrangements for the window people to come to my home. We purchased the vehicle on a Thursday and the next day, Friday afternoon the glass people arrived at my home as promised and in 1 hour the window was replaced with a new one More

they buy crap to sell crap I've learned my lesson. Bought two cars and both have problems. First one paint started pealing took to reputable body shop states it had been painted I've learned my lesson. Bought two cars and both have problems. First one paint started pealing took to reputable body shop states it had been painted 3 time before. Month latercheck engine light continuously on. Traded in bought an suv... 6 months later many issues with car and no dealership in the area wants to "touch a blue knob car because they all have issues." perfect..... Lesson learned More

Knew What To Expect Before Hand, And Got What We Went For. Was Looking For A Chrysler 200 When We Arrived, Our Salesman Was Blake, He Told Us The Price On The Window Was It And Where To Look In The Lot. We Fo Was Looking For A Chrysler 200 When We Arrived, Our Salesman Was Blake, He Told Us The Price On The Window Was It And Where To Look In The Lot. We Found What We Were Looking For, Went Back To The Office Gave Him The Info And A Couple Hours Later We Were On Our Way Home More Than Satisfied. Won't Deal Anywhere Else In The Future. 11/5/14 More

Just another Dealership we drove three hours to get there, be prepared to pay the price on the window, no less, the only way you can look in a car is go get the keys, they do we drove three hours to get there, be prepared to pay the price on the window, no less, the only way you can look in a car is go get the keys, they do not give you more then one set of keys at a time, so if you want to compare do not lock up the first car you look at, they will not give you more the a quarter tank of gas, you are just a number, you are like cattle (Keep them moving), will not recommend them to anyone More

Great customer service I've been buying cars / trucks for forty years and my experience at the Blue Knob Dealership has to be one of the best ever, From our salesman Gene, I've been buying cars / trucks for forty years and my experience at the Blue Knob Dealership has to be one of the best ever, From our salesman Gene, to Jeremy and Steve in their shop they treated my wife and I with professional service. We made the three and a half hour trip to the dealership twice to finish the deal, Prior to the purchase of a 2014 SUV, upon an inspection of the vehicle I noticed the front valance was damaged, Gene and Jeremy had the body shop do the repairs and kept us informed every step of the way. I inspected the repair and it was not a disappointment (I'm a past NASCAR Crew Chief so I look for the details) They did this with honoring the original price. I would recommend them to anyone. More

Great Experience~ I had a 2014 Ford Mustang V6 Manual for about 6-month, and I finally accept that it is not a family car even that my wife and I haven't have any child I had a 2014 Ford Mustang V6 Manual for about 6-month, and I finally accept that it is not a family car even that my wife and I haven't have any child yet. And my stang got scratched by some xxxxxxx last week when it is parking on street (We don't have off street parking here in this apt). Then we discussed and decided to switch to a family car. After looking at Blueknob's website, we realized that some SUVs are just at the same price as sedans, in which case, why not go for an SUV? So we called Blueknob the day before we go there, confirmed that the SUV we are interested are still available. It turns out one of them has been sold, the website is a little bit lag. Next morning, we called in very early, the salesman Zack answered and confirmed that the other two candidate SUVs are still there, we ask him to hold one (they can only hold one car for you if you are coming actually), and drive there. There is no push, Zack just copied my DL, and give me the key for test drive while he is checking my trade-in(the mustang). It turns out they can only let you test drive one each time, so you have to go back and forth for different keys. But the good thing is that, they won't follow you to do the test drive, so there won't be any 'chat' when you are checking the car. You can take as many test drives as you want. Also, they will paste notes (Stock number, year, price, mileage, optional equipment, trim level, etc) on the car in their parking lots, if you don't want to walk, you can just drive your car around the parking lot and you don't even have to get out of the car to record those info. :) It turns out there are some new cars just got into their inventory, but haven't been updated onto the website, we test drive a few, and selected one finally. They don't negotiate price, and they gave a pretty good trade in evaluation. Close to KBB-Verygood. So the OTD can be calculated as follows: OTD = targeted car's value + (targeted car's value - your trade-in value) * your tax rate + 200 doc fee They also provide free autocheck, they will go over it item-by-item with you (at least Zack did). I am very satisfied with the car and the trade in value, so then just do the paper work and it took about 1 hour(we also have autoloan). They will wash the car for you, but NOT fill in any gas, so if the car is almost empty, make sure you know the where is the nearest gas station. All in all, there is abso-freaking-lutely no push, you can ask any question, but DO GO THERE EARLY IN THE MORNING! there will be a lot of people in the noon, which may slowdown your process. My suggestion: if you got a car to trade-in, go this place because they give you good trade in value, better than any local dealer, I guess this is because they will try to sell it by themselves instead of going to the auction or trade with other dealership; but if you are buying a 'new' used car, the price here is not that good and it is not negotiable. And check with them by phone(infer the car with stock number), the website is a little bit lag, but works most of the time. More

I bought a used toyota previously at a local dealer and paid exactly blue book - this was after haggling. At Blue Knob I paid thousands under blue book. There was no haggling over price: They were alre paid exactly blue book - this was after haggling. At Blue Knob I paid thousands under blue book. There was no haggling over price: They were already at minimum. I HATE haggling over price. I had to drive almost two hours to get to Blue Knob but a four hour round trip is worth the thousands of dollars I saved. I HIGHLY recommend this dealer and I will never go anywhere else to buy a used car. More

Made an appt. with mike. Drove an hour and half to get there. Arrived 1 hour before close as scheduled. He sent us to the lot 3 different times with only 1 set of keys to look at the wrong car. Instead of there. Arrived 1 hour before close as scheduled. He sent us to the lot 3 different times with only 1 set of keys to look at the wrong car. Instead of walking out with us, terrible customer service! Then told us that the payments would be very high for someone with no credit and would not try to finance us. Pretty sure he just wanted to clock out, since it was almost closing time and didn't want to be bothered More

This is the 3rd car I bought from Blue Knob and I am always pleased with the way things are there! Anita Baker has helped me every time. She is fantastic to work with and never makes you feel pressured always pleased with the way things are there! Anita Baker has helped me every time. She is fantastic to work with and never makes you feel pressured into anything! In fact she will be the first to say think about it!! LOL, never had a sales person say that before. I have had to deal with the service department and all i can say is my experience was outstanding!! I can't see me going anywhere else to buy a car!! Thanks Blue Knob! More

Took the day off from work to complete a deal from the previous week. The sales sgent t Mr. Hipp had asked that we call ahead just so we would not have to wait on paperwork when we returned. Thankfully we previous week. The sales sgent t Mr. Hipp had asked that we call ahead just so we would not have to wait on paperwork when we returned. Thankfully we did however the news was Blue Knob fiddling not possess a clear title... I informed the manager that my wife and I took leave days from work and asked him what he could do for US. HE REPLIED nothing... More