Blue Knob Auto Sales

this was the second vehichle purchased from blue knob this was the second vehichle purchased from blue knob auto. the first was a 2005 dakota pick up with low milage and the truck is still owned and oppe this was the second vehichle purchased from blue knob auto. the first was a 2005 dakota pick up with low milage and the truck is still owned and opperated by us, that is the reason we went back to this dealer. Contray to other review we were offered a car fax on the cars we were looking at and it did help in the decission making prosses.chuck was kind , curtious and knowledgable. we were treated with respcect and like we were buying a vehicle from a friend. we did buy a 2010 nissan almost 2 weeks ago and so far we are pleased with this vehicle as well. all in all we were pleased with the whole buying experience and would highly recommend chuck and this dealer to anyone looking for a used vehicle . john conner More

First off let me say they have some of the best prices around. They do so because they deal in volume. They are a great place to buy a car if you don't like the haggling that goes on at every other deal around. They do so because they deal in volume. They are a great place to buy a car if you don't like the haggling that goes on at every other dealer. That being said do your homework! They do basically nothing but wash the cars up and maybe do an inspection. Make sure you take someone with you to fully inspect the car you are looking at. Some of these cars are priced so low because of a reason. And from what I have read Blue Knob service after the sale is minimal to none. Many of the cars are from rental fleets, ever rent a car? did you treat it like your own? lol, be careful of what you buy. The sales people know little about the cars and getting a vehicle history report is like pulling teeth. They must not get paid on commission because SOME of them are real xxxxxx. I dealt with RALPH JONES JR. 814-317-4025. If they give you this salesman, immediately ask for someone, anyone else. He is such a xxxxxx bag. All he wants to do is talk about how badly the dealer treats him and his camouflage hat. I kinda felt bad for him because he sounded so pathetic. Ralph if you read this why don't you do something else with your life? The bottom line is that they do have some good prices but you really need to be careful of what you buy. And the absolute truth is that other dealers will give you the same prices that blue knob does and you might just get someone nice to deal with for service after the sale. Remember if the price sounds too good to be true it probably is. I ended up dealing with another sales person, Steve Kotecki, he is a really nice young guy who was very respectable an attentive to my requests. 814-317-4054 More

hey you can't please evryone. I often hear people complain about Blue Knob. WHY? I don't know for sure. But I have bought 4 cars there and have no regrets. If you can find a nicer car for a few thous complain about Blue Knob. WHY? I don't know for sure. But I have bought 4 cars there and have no regrets. If you can find a nicer car for a few thousand dollars under the average market prices, I suggest you post that car dealer here as I want to know about it. I am getting my fifth car from Blue Knob this month. because I cannot find a nicer car for the money. And once I had a sales person who was a little lax in getting to me. So, I asked for another sales person and reveived one. Common sense . More

I was referred to Blue Knob Auto by several of my friends and co-workers when mentioned purchasing a used car. Already knowing how busy this dealership was I came prepared to purchase and hopefully leave the and co-workers when mentioned purchasing a used car. Already knowing how busy this dealership was I came prepared to purchase and hopefully leave the same day. When I arrived I was given to a used car salesperson named Ralph. He sent me on a test drive on the car I was interested in. The test drive was fine and other than an odor inside the car which was explained to me as something to do with cleaning it I had nothing to complain about. When we sat down to discuss the purchase it was obvious that there was other issues here. Instead of processing the purchase and talking about the car Ralph decided I wanted to hear about his problems. I was then told about how the dealership does nothing for him and how he has to purchase his own uniform shirts and license plates out of pocket. I was there to purchase a car and that’s about it. I found this to be extremely unprofessional. He must have sensed my displeasure and became short with me and acted like me being there was an inconvenience. I did not and will not be retuning to Blue Knob to purchase a car. The prices are excellent and the cars seem to be in nice condition however the lack of customer service and unprofessionalism based on this one and only visit is more than enough for me to stay away. Previous and future customers beware, if you are looking for any help from “management” of this dealership don’t count on it. My calls to the manager “Jim” were never returned. I ended up finding another car not far from there and didn’t have any complaining to go with my purchase. More

I attempted to trade-in a car @ Blue Knob (BK), but learned that they place no value on the fact that I purchased it there and that they have no appreciation for repeat business.....unless it's repeat learned that they place no value on the fact that I purchased it there and that they have no appreciation for repeat business.....unless it's repeat business w/o a trade (I originally purchased the car from BK w/o a trade-in......they were very friendly, then!). After receiving their low-ball trade-in price, I attempted to discuss with the salesman why I felt I deserved a greater trade allowance, mentioning that I purchased the car there and offering to show trade-offers from multiple dealers who all offered a greater allowance against 4X4 trucks that were priced/equipped nearly identically to theirs. The salesman I was dealing with rudely told me "we do not negotiate" and abruptly walked away from me. I did manage to stop him, briefly. However, he was at a door and in an arrogance that I have never experienced from someone who supposedly wanted my business told me "I am very busy. Do you want the deal or not?". I did not even have a chance to speak before he proceeded out the door. Let me be clear, I was not rude, never raised my voice and certainly did not do anything to deserve the treatment I received. As a result, I will never pass through the doors of this dealership again and I am relaying my experience to as many people as I can. There is a great ending to this story, however. I went to Buds Auto Sales in Beaverdale, PA and purchased a newer 4X4 truck with fewer miles with a great trade-in allowance. My bottom-line price out the door was fantastic and was less than what it would have been at BK, even if they had they given me what I deserved for my car. More

The other reviewers are right. The prices are great, but these people are RUDE - they don't get commission and they therefore don't benefit very much from your business. They offered me CRAP for my Jeep as these people are RUDE - they don't get commission and they therefore don't benefit very much from your business. They offered me CRAP for my Jeep as a trade in, and when I told them about a different dealership which had the same vehicle for the same price, they told me to go there and buy that. Well guess what, I DID! I went to Hollern and Sons and bought the same vechicle with the same mileage, but got a better deal on the trade-in (my car was immaculate and Blue Knob didn't care). More

A friend of mine referred me to Blue Knob because of their excellent prices, which, I must say, are excellent. However, they are in Altoona and I am in Pittsburgh. I attempted to call the dealership f their excellent prices, which, I must say, are excellent. However, they are in Altoona and I am in Pittsburgh. I attempted to call the dealership four times before making a 2 hour drive, only to have no answer. When I arrived I was not greeted, and could not locate a particular place to find a salesperson. Finally a secretary(hostess? I'm assuming) asked me if I needed help and I said yes. She asked if I'd been there before and I said no. I heard her say, "Ralph, you're up" and was introduced to Ralph, my salesperson. He asked me what car I was here to see. I thought that was odd, but I had researched their inventory and was able to tell him a few, and he gave me a key and a plate and said "seeya when you get back." This was the same for 2 other cars I drove. At one point I had a question about a car and his answer was a flat "I have no idea." He did not offer to find out. At one point I had to wait for him, the secretary walked by on her cell phone loudly proclaiming she was "sick of these xxxxxxx coming in after 7 without an appointment." Of course, I didn't have an appt becuase a)it's a used car dealer, not a doctor's office b) it doesn't recommend I get one on their website, and c)no one picked up the phone during one of my four attempts. When it came time to talk about a purchase, I was given a trade-in value $1500 below NADA value. Ralph coldly informed me he would not negotiate and proudly stated he sells 1000 cars per month(up from the 800 I'd been hearing) and that his bottom line is always lower than "the other guy." Despite being greatly impressed by his sales figures and relieved to know I would not get one over on his bottom line, the price of the car out of my pocket(what I was concerned with, and what I would call my bottom line) was higher than at other dealerships I'd been to. I complained about no one answering the phone and was told they are very busy, reminded how many cars per month they sell, and brushed aside. I was treated as though they were doing me a favor by even talking to me, and left without a vehicle due to both terrible trade-in value and horrendous customer service. If they read this review: an answering machine and call backs are big these days, I'd look into it. But I also know they likely don't care, because there's a 1000 or so other people(if you don't believe me, just ask them!) walking in the door behind me. Without knowing the conditions of their vehicles since I didn't buy one, I'd say they do have excellent prices if you are buying with no trade. With trade, you will lose money. They will be rude, they will not negotiate, and they will treat you like you're supposed to know how they operate. More

We got a 2007 jeep compass; And we love it our car was just not working out for us and it was time to get someting new. my friend went there and got a jeep first and she got a great deal so me and my wife just not working out for us and it was time to get someting new. my friend went there and got a jeep first and she got a great deal so me and my wife thought we would go there to. We went to the same salesman as she did and let me tell you he gave me more for my car then I thought he would. he was so nice to talk to and he had it cleaned up, inspected, and looked over it before we left. Since we got the jeep, we have spoken to several friends and they also went to BLue Knob and had the same great experience that we had. And just driving on the highway, you always see a Blue Knob Auto sticker. Just for kicks and giggles on your way to work or to whereever count how many BKA stickers you see on the road. I bet you that there are more than another dealer. Good Job!!! and Thanks!!!mars-jtown More

Everything was bad. You cant talk to them on the phone, they do not use carfax but some off the chart deal that gives you minimal info. When you do get there the people know nothing about the vehicles but they do not use carfax but some off the chart deal that gives you minimal info. When you do get there the people know nothing about the vehicles but just hand you keys and say have fun. This is not good customer service, if you do have questions they cant answer them and if you point out a problem they blow you off. I did some research and found that they buy alot of wrecked, flooded and just plain bad cars, thats why the prices are what they are. IF ITS TOO GOOD TO BE TRUE IT USUALLY IS. And in this case it is. Check the BBB very shady and unresolved complaints. They are not recommended by the PRO'S! If you're in the area stop at Timbrook's in Cumberland Maryland. Little higher in price but those people care about you and want to earn your business. More

Greetings, I am R. Gehret. I have bought 4 cars from Greetings, I am R. Gehret. I have bought 4 cars from Blue Knob. All 4 needed some type of repairs. BUT!! Blue Knob spent an average $700 per car t Greetings, I am R. Gehret. I have bought 4 cars from Blue Knob. All 4 needed some type of repairs. BUT!! Blue Knob spent an average $700 per car to make it right. And even fixed a few items I was not and would not of been aware of. Currently, they are spending about $1000 to re-do my brakes and some sensors. A 2001 Nissan Sentra. I say that is pretty good service. I doubt any used car place would immediately step up and go to bat as Blue Knob does for customers. Yes, I know going in if there is a non-repairable issue, I eat chit selling it back to them. But they also eat chit on the car. It's not like Blue Knob is asking us to something they are not doing. Prior to buying a car, research it very well. Bottom line, Blue Knob cannot bottle feed us people. We have a wealth of information right here to research a car prior to buying.We are adults. Or go to Dean Patterson or Fiore and pay 3-5 thousand more for the same car. OH, and good luck getting the it fixed. Blue Knob has great service. More