Blue Grass Motorsports
Louisville, KY
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Great low-pressure easy buying experience This was an incredibly smooth process to purchase my CPO Audi A6. Since the showroom was closed due to covid, Lavin made a video tour of the car for This was an incredibly smooth process to purchase my CPO Audi A6. Since the showroom was closed due to covid, Lavin made a video tour of the car for me. Negotiations were quick and fair, price was great, the car was great, and the financing process was super simple and quick. This was my third Audi purchase but my first from Audi Louisville and what a great experience and great customer service. More
Brandon and his team, as always, did a excellent job! Had service car ready to go when I arrived, when service was complete on my car it was clean as a whistle. Had service car ready to go when I arrived, when service was complete on my car it was clean as a whistle. More
Excellent customer service from Brandon Terrell Brandon Terrell the service manager is the best. Brandon took care of everything answered all my questions. I received First class service all th Brandon Terrell the service manager is the best. Brandon took care of everything answered all my questions. I received First class service all the way with Brandon Terrell. Kathy Henderson More
Stranded, lost- BGM became a beacon of light. These guys are great- in every way! We visit Kentucky from Chicago at least once a year to remember what good people are like; on our last trip, driv These guys are great- in every way! We visit Kentucky from Chicago at least once a year to remember what good people are like; on our last trip, driving in a Porsche Cayenne '06, something happened. We were towed, bless Triple A, to the Blue Grass Motorsports dealership. They quickly inspected the vehicle and found the culprit to be the ball bearings on one of the wheels. They worked quickly to expertly fix the issue and also did a general diagnostics of the vehicle and found a part that was on recall on replaced it for free. This was not found by our Porsche Dealership in Orland Park after the car was there a couple of times for maintenance. When we picked up the vehicle it was glistening clean and re-invoked a pride in owning a Porsche. A car wash couldn't get the vehicle nearly this clean; it looked brand new! We worked with John K. who must be one of the greatest people in the world and you could tell immediately that he had a great sense of pride in working with these beautiful, exotic machines. He knew right away we were stranded from home and in a pickle and he catered to us like we bought the vehicle there. He knew we needed the vehicle to be fixed quickly as we stayed at a motel and with a rental- each day was critical. John and everyone at Blue Grass Motorsports took the fear out of being stuck away from home with a malfunctioning vehicle and maintained communication with us every step of the way. Blue Grass Motorsports, we thank you over and over for everything you done for us. See you next year! Or..rather not ;-D More
Once again great service! Usual great job on the annual service. Fast check in and out and was kept informed through out the work. Great loaner and fair price (for a Porsche) Usual great job on the annual service. Fast check in and out and was kept informed through out the work. Great loaner and fair price (for a Porsche) More
Excellent service but pricey Brandon, the service advisor, is terrific. The quality of work is excellent but pricey. I guess that is to be expected at a Porsche dealership Brandon, the service advisor, is terrific. The quality of work is excellent but pricey. I guess that is to be expected at a Porsche dealership More
The people at Blue Grass Motorsports add the best customer service and ownership experience you will ever have to one of the top brands. Action is prompt, great communication, and the service work customer service and ownership experience you will ever have to one of the top brands. Action is prompt, great communication, and the service work is done properly. These xxxxxxare attentive and courteous. More
Professional, prompt maintenance First visit to dealership after purchase of a CPO Cayman from Bluegrass Motorsports. Needed to change oil. Bob Grider was service advisor and he answe First visit to dealership after purchase of a CPO Cayman from Bluegrass Motorsports. Needed to change oil. Bob Grider was service advisor and he answered all my questions about fluids, filters, and service intervals. Dealership is neat, clean and inviting place to visit. More
I received first class treatment at Bluegrass while my vehicle was there. The staff are always helpful and very kind. The facilities are always very clean. vehicle was there. The staff are always helpful and very kind. The facilities are always very clean. More
Best experience in dealing with an unusual car issue ever.....seamless, almost painless! Rolled in unannounced. I had the car checked in and was on my way I 20 min ever.....seamless, almost painless! Rolled in unannounced. I had the car checked in and was on my way I 20 min More