![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Blue Grass Motorsports
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 153 reviews
I have bought multiple cars here over the years, and have always been satisfied with the service that I receive. They get my vehicle in promptly and provide valet service and a loaner until my service is com always been satisfied with the service that I receive. They get my vehicle in promptly and provide valet service and a loaner until my service is completed. I can honestly say I’ve had very few problems with my vehicles, but they always take care of things promptly and on the first visit. More
Best customer service just about anywhere . Never had many mechanical issues with my vehicles but if I did Bluegrrass has always taken care of the concerns in a timely professional manner . I h Never had many mechanical issues with my vehicles but if I did Bluegrrass has always taken care of the concerns in a timely professional manner . I have referred many to this business over the years and several cars. More
Exceptional service for a Porsche dealership. I was on a road trip. an engine management fault came up on the dash. I called from West Virginia made an appointment for the next morning, arrived a I was on a road trip. an engine management fault came up on the dash. I called from West Virginia made an appointment for the next morning, arrived at the arranged time, they took the car in right away, gave us a loaner so we could run an errand, notified the car was ready. They diagnosed and cleared the fault. We were back on the road in less than two hours. Everyone was gracious, efficient and effective. More
Second purchase with this dealership recently finalized. Consistently very client oriented, responsive, knowledgable and terrific to work with during the entire process. Consistently very client oriented, responsive, knowledgable and terrific to work with during the entire process. More
For the 3rd time now, I have attempted to have my vehicle serviced at BGM. AGAIN, I scheduled online and made an appointment. AGAIN, the day before the appointment, I receive a call and am told that my app serviced at BGM. AGAIN, I scheduled online and made an appointment. AGAIN, the day before the appointment, I receive a call and am told that my appointment would be 2-4 hours delayed. I am certain that BGM doesn't understand the definition of "appointment". I can also guarantee that if I showed up 2-4 hours after my appointment, they would not be so cavalier as they expect their customers to be about their lack consideration. More