Blue Grass Motorsports
Louisville, KY
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Outstanding service experience every time! Bluegrass Porsche consistently provides the utmost in service. The staff are exceptionally courteous and professional. Their communication is excelle Bluegrass Porsche consistently provides the utmost in service. The staff are exceptionally courteous and professional. Their communication is excellent, and they are very accommodating. The overall service experience is unparalleled. More
Always a great experience! We have been buying and servicing cars with Blue Grass for 11+ years. Everyone from sales to service is top notch and treats us like family. It is the We have been buying and servicing cars with Blue Grass for 11+ years. Everyone from sales to service is top notch and treats us like family. It is the only place I trust with my cars. More
Great place to have your Porsche serviced I’ve been going to Bkuegrass Porsche for 11 years to have my Porsche serviced. It’s the best!!! Take very good care of my Porsche. Friendly ca I’ve been going to Bkuegrass Porsche for 11 years to have my Porsche serviced. It’s the best!!! Take very good care of my Porsche. Friendly caring service. More
Bluegrass resolved a trickle charging issue. We had trouble trickle charging the car so Bluegrass kept it while we were out of town. The resolved the difficulty and returned the car to us fully c We had trouble trickle charging the car so Bluegrass kept it while we were out of town. The resolved the difficulty and returned the car to us fully charged. More
Porsche Service Team I have had my Cayenne serviced at Bluegrass Motorsports since October 2014. Overall, my service experience has been very good. Brandon Terrell and the I have had my Cayenne serviced at Bluegrass Motorsports since October 2014. Overall, my service experience has been very good. Brandon Terrell and the technical team in the shop have taken good care of me and my Porsche. My vehicle is consistently clean and ready on-time and the dealership and service areas are spotless and very comfortable. The service loaner vehicles that are provided are always well maintained and fun to drive (thanks!). My only issue is with wheel/tire balancing. My expectation is for near perfect wheel/tire balance each and every time (a road force of 15 or less and preferably 10 or less) and no steering wheel shimmy at any speed. I would think that would be a Porsche corporate standard - no matter the model. Unfortunately for me, I have had to make return visits on several occasions to get my wheels right (including my most recent service). For me, getting the wheels right is way more important than running my vehicle thru the wash upon return. More
New Macan delivery updates Purchased my new Macan from John Dayton. Part of the purchase deal involved two addons / replacements to interior wood panels (from black plastic to Purchased my new Macan from John Dayton. Part of the purchase deal involved two addons / replacements to interior wood panels (from black plastic to walnut) and addition of painted wheel centers. The walnut panels needed to be ordered / shipped from Germany. Brandon Terrell ordered parts. He called when they arrived, set an appointment to do the work. Work was done well, as promised, timely. Additionally, a loaner was provided. Quality products delivered with care and attention. Thanks much! Keep up the good work. More
If I could give NEGATIVE stars...I would! I took my Saab in for 2 recalls. Scheduled a week in advance. Dropped my car off. When I came back to pick it up, was only told that the seatbelt reca I took my Saab in for 2 recalls. Scheduled a week in advance. Dropped my car off. When I came back to pick it up, was only told that the seatbelt recall wasn't fixed...part didn't come in - that was frustrating since I scheduled in advance. I left there with the impression that the airbag recall was fixed. Imagine my surprise to get a call from the Cadillac dealership today (TWO MONTHS LATER) to schedule my airbag recall repair! WHAT!? Bluegrass should be glad I wasn't in a wreck and they'd have a lawsuit on their hands! Will never go there again! More
I always get service. I always get great service. Brandon and Syd are always great and I never have to go back for a do over. The building is very good. A nice area for cof I always get great service. Brandon and Syd are always great and I never have to go back for a do over. The building is very good. A nice area for coffee and snacks is available. More
Great service once again Took my Boxster in for routine oil change and brake fluid flush. Great job as always. If I had one suggestion it would be consider establishing an "ex Took my Boxster in for routine oil change and brake fluid flush. Great job as always. If I had one suggestion it would be consider establishing an "express lane" for routine service to make it more timely. More
Tire Issue & Reg. Maintenance Cayenne Turbo Brandon is an excellent service manager. His estimates are always accurate. He does what he says he will at the price quoted. Very helpful and custome Brandon is an excellent service manager. His estimates are always accurate. He does what he says he will at the price quoted. Very helpful and customer oriented. He appreciates the business. More