Bloomington Chrysler Jeep Dodge Ram - Service Center

My Jeep was towed to the dealership on 12/31. The impromptu service need was immediately met by BCJD on 1/2/24 and the car was ready by the end of day. The impromptu service need was immediately met by BCJD on 1/2/24 and the car was ready by the end of day. More

Courteous and efficient I always feel welcomed and my time is respected. In the past a ride has been arranged for longer appointments time is respected. In the past a ride has been arranged for longer appointments More

Sorry it took so long to get an appointment but service was excellent Good job was excellent Good job More

Super fast service. It was a minor issue and they took care of it within minutes and throughly explained the repair to me. It was a minor issue and they took care of it within minutes and throughly explained the repair to me. More

Poor communication and had my vehicle longer than expected over a holiday weekend Will go elsewhere next time expected over a holiday weekend Will go elsewhere next time More

Upon arrival I had questions for Brian regarding paint corrosion issue with my Jeep and he seemed agitated. I do not feel that I received an explanation to why the corrosion to my Jeep could not be covere corrosion issue with my Jeep and he seemed agitated. I do not feel that I received an explanation to why the corrosion to my Jeep could not be covered even though the warranty is not up for another 7 months. More

That got me in and out on time good visit. They got me done timely and kept me informed They got me done timely and kept me informed More

Very responsive when I arrived. Talked options with me and then reviewed the current oil life % as they checked the computer. I knew the % but appreciated them asking if I still wan Talked options with me and then reviewed the current oil life % as they checked the computer. I knew the % but appreciated them asking if I still wanted the oil change. Work performed in a timely manner. More

Work was completed in timely manner but I felt like it was very expensive compared to other shops. It is also difficult to get an appointment that isn't 3 weeks out was very expensive compared to other shops. It is also difficult to get an appointment that isn't 3 weeks out More

Disappointed with poor communication and expectations We expected the parts to be available for our initial recall appointment and also expected to be called with updates expected the parts to be available for our initial recall appointment and also expected to be called with updates More