Bloomington Chrysler Jeep Dodge Ram - Service Center

Good customer service. They were polite & efficient; went in for a recall, in & out same day. They were polite & efficient; went in for a recall, in & out same day. More

Interesting setup in which i could watch the technicians work on my vehicle. I even took a picture of that. work on my vehicle. I even took a picture of that. More

The service writer Anthony and Manager David did a wonderful job explaining and answering all my questions. Thank you Tito the mechanic and BCJD! wonderful job explaining and answering all my questions. Thank you Tito the mechanic and BCJD! More

Service Advisor Anthony Irby gret guy and very knowledgeable. My tech Mike did a great job. knowledgeable. My tech Mike did a great job. More

I went for a recall on both my airbags, job took about 4hrs. They called a Lyft for my transportation home and back to the dealership. I gave a 4 Star rating because the tech must of used a screwdriver in 4hrs. They called a Lyft for my transportation home and back to the dealership. I gave a 4 Star rating because the tech must of used a screwdriver instead of his hands to put the cover back on he left a deep scratch on the surface. Also, they forgot to clear the airbag warning light from the dash. Besides that great work as usual. More

Deceptive, had extended warranty and told me I was not covered, and repair was $1800! I called the warranty company and found out I was covered! I found out the service never called the warranty company b covered, and repair was $1800! I called the warranty company and found out I was covered! I found out the service never called the warranty company because “he” knew I would be covered, told him he was doing a disservice to his customers. When he told me my truck was ready he mentioned I owed a $200 deductible, I called the warranty company again they said if I go to the issuing dealer no deductible, I let the service know and he said he would see if they would approve it, of course it was approved! When I go my no charge invoice it listed all the parts and labor charges, it came out to $1014.00 dollars, almost $800 less then what he quoted me. Tried to take advantage of a senior but saw right through his Lies More

Great experience, all employees I encountered were friendly, courteous and helpful. A nice experience overall. friendly, courteous and helpful. A nice experience overall. More

Very straightforward, kind to offer Lyft, work finished on time. Anthony is the very best. on time. Anthony is the very best. More

We originally bought our jeep at this dealership because of the customer service when we were in for our routine oil change tire rotation we found an issue with Payne bubbling on the corner of the hood, and of the customer service when we were in for our routine oil change tire rotation we found an issue with Payne bubbling on the corner of the hood, and even though we were told by our salesman when we bought the lifetime wraparound warranty that that would be covered, we were told by appears to be the service manager manager that no been expired last year your xxxx out of luck. Those are not the exact words, but that’s how we made us feel, he spent more time trying to figure out how to say it’s not their problem than to say let’s help you fix it. We will never buy another jeep from your company ever again. Respectfully submitted Scott Olson More

Dave helped above and beyond to get my Jeep repaired by working with Jeep customer service and it looks great. working with Jeep customer service and it looks great. More