Bloomington Chrysler Jeep Dodge Ram

Deceptive, had extended warranty and told me I was not covered, and repair was $1800! I called the warranty company and found out I was covered! I found out the service never called the warranty company b covered, and repair was $1800! I called the warranty company and found out I was covered! I found out the service never called the warranty company because “he” knew I would be covered, told him he was doing a disservice to his customers. When he told me my truck was ready he mentioned I owed a $200 deductible, I called the warranty company again they said if I go to the issuing dealer no deductible, I let the service know and he said he would see if they would approve it, of course it was approved! When I go my no charge invoice it listed all the parts and labor charges, it came out to $1014.00 dollars, almost $800 less then what he quoted me. Tried to take advantage of a senior but saw right through his Lies More

Great experience, all employees I encountered were friendly, courteous and helpful. A nice experience overall. friendly, courteous and helpful. A nice experience overall. More

Very straightforward, kind to offer Lyft, work finished on time. Anthony is the very best. on time. Anthony is the very best. More

Maryan and the whole team I worked with were just wonderful from start to finish!!! Maryan was knowledgeable and helpful and made it fun!! wonderful from start to finish!!! Maryan was knowledgeable and helpful and made it fun!! More

We originally bought our jeep at this dealership because of the customer service when we were in for our routine oil change tire rotation we found an issue with Payne bubbling on the corner of the hood, and of the customer service when we were in for our routine oil change tire rotation we found an issue with Payne bubbling on the corner of the hood, and even though we were told by our salesman when we bought the lifetime wraparound warranty that that would be covered, we were told by appears to be the service manager manager that no been expired last year your xxxx out of luck. Those are not the exact words, but that’s how we made us feel, he spent more time trying to figure out how to say it’s not their problem than to say let’s help you fix it. We will never buy another jeep from your company ever again. Respectfully submitted Scott Olson More

Dave helped above and beyond to get my Jeep repaired by working with Jeep customer service and it looks great. working with Jeep customer service and it looks great. More

Cody was amazing! He located a vehicle that was very difficult to find. Excellent service! He located a vehicle that was very difficult to find. Excellent service! More

Professional. Friendly. Thorough. Sincere I would go back next time and recommend to friends Ditto Friendly. Thorough. Sincere I would go back next time and recommend to friends Ditto More

Great No more Done! No more! No more! No more! No more! No more! No more! No more! No more! No more! No more! No more! No more! More

Kenny was wonderful! He worked with our schedules and helped us explore all of our options including leasing and purchasing a vehicle. I would absolutely recommend Kenny He worked with our schedules and helped us explore all of our options including leasing and purchasing a vehicle. I would absolutely recommend Kenny and look forward to working with him in the future! More